Shoutout to Jackson, he was very polite and professional. Friendly staff here. Satisfied doing…read morebusiness here. Highly recommended!

I began coming here decades ago when I had to sell some watches I owned, and then in recent years I…read morecame to them to put barriers in watches that needed them. They did some work on my watches that caused issues but have always made it right. The last transaction was a bicycle that caught my eye and I knew was a good deal. One of the salesman and I text about it for a couple of weeks, and I stopped in to see if it was still there, which it was. I was able to make a better deal than what was on offer with the other sales person when I showed up that day.

This is an awesome place to buy everything one needs here. With our annual hotsprings getaway we…read morefound this place to buy my daughter second laptop for her school use. Crazy as it sounds we don't believe in bringing home laptop outside the home for germs regulation and management..lol So Mike and Jie gave us an awesome deal for a used Apple MacBook Pro Thanks a million guysyou guys make my boss(daughter) very happy and we will be back again next time we are in Reno areas...

The Gentlemen Mike, only offered me the lowest of low ball offers for a loan on a very High…read moreQuality, guitar amp. A VoxAC-15, worth well over $750 brand new and $600 used and mine in is perfect condition. He didn't even know, what brand Amplifier it was or anything about it. What kind of Pawn Shop owner, has not heard of the brand "Vox Amplifiers"? They are world renowned amps! I showed him three prices online used, for over $600, yet he only offered me $200 firm, after I told him I was looking for a new Pawn Shop and that I have a perfect record at previous pawn shops and have spent over $50k in the previous pawn shop (All completely true). He just gave up a lot of business bye low balling me and not being willing to budge to even $250. I went back to my prior pawn shop and without hesitation, they offered me $350. He was rude and very unprofessional...

These guys are friendly and knowledgable - I have no problem going back. Family owned and run…read morebusiness are always the best.

Family owned & operated - Cody/Tom/Melissa are fantastic people to work with, they treat you like…read morefamily, I wouldn't buy or sell from/to anyone else, hands down, best place to do business in Reno

Great customer service! Brandi and Glenda are awesome. They have the best selection in townread more

i received excellent customer service from Jake. He was helpful, knowledgeable, and kinda…read more I would recommend Metro Pawn to all of my friends looking to pawn or sell jewelry.

The Reno Gold Exchange was an amazing place. Jacob and his family walked us through the entire…read moreprocess and we felt like he was extremely transparent, kind and professional. Would definitely recommend this store!!

Good business and I believe they are honest and fair in their prices. They bought 2 platinum…read morerings from me today and I believe they were honest and gave me a very good price (compared to other places). It was a hard decision for me to sell them but they made the transaction smooth. I will definitely recommend to anyone.

Hi-Cap has a wide selection of firearms, accessories and ammunition available. The staff is very…read morewelcoming as soon as you enter and are willing to answer any questions you may have, regardless of experience. I was able to purchase a pistol, a few magazines and a few boxes of ammo at a good price (under $1000 for everything). They have a wide range of ammunition and from the looks of it one might think ammogeddon is over. After filling out the paperwork, the background check process was very quick (it only took 30 minutes!), but I may have just gotten lucky. Unfortunately I was unable to find one item but the staff was very helpful by pointing me to another store that had the item in stock. Overall my experience at Hi-Cap was very pleasant and I would definitely do business with them again in the future.

That old lady sit at the computer by the jewelry section is rude and mean. she tried to tell me the…read morelab grow Diamond is test like real Diamond and way cheaper while i asked her husband that i am looking for the real Diamond stone. Duh lab grow is fake because it's not come from real stone of Diamond And no value. But anyway i like how i like why she was so rude, what happened to her customer service? she think anyone come there is cheap ? I hate people think they are better than other, and look down on people.

Run don't walk away from this place. They are rude and insensitive. My son passed away and his…read morebrother went t pick up his guns. Come back in 30 days because we have to do a background check. Went back to pick up the guns and was told you can pick them up but you have to leave them for 5 days for a background check. Then the price was $100 more. Woman was beyond rude and still don't have guns!!!!!!!!!!

If I ever come back to Sparks, I'll be sure to shop here again. Great finds for reasonable prices…read moreby level headed employees. I appreciate the historical find of a WW1 bayonet, and a silver necklace for my son. Thank you to the two ladies who helped me and my father in law. God bless! -Michael Sandoval

Metro Pawn on Oddie Blvd was clean, they had a wide selection of goods and the staff mainly the…read morewomen were kind and friendly. However, I had to pawn my wedding ring. My ex-husband had had it custom made of tiny hearts in white gold with a small emerald. I didn't get a ring until our 20th anniversary! 6 years later the marriage was over, but the ring was special. The lady was very kind and reassuring as I cried... she gave me a good deal. I understood that I would get notice when the loan was due, but never did and I lost the ring. My heart was broken to pawn the ring, but to lose it altogether was DEVASTATING. I have done business with them since, but I keep a close eye on the redemption date!

Imagine selling almost all stolen products, I ended up getting my AirPods stolen, sold here and…read morethey never cared, move on to a couple years later I go here get a ring and find out it's stolen to. Nice rep be careful buying tools, gold, ANYTHING for that matter it's allmost likely stolen

Had a 1oz. Bar of 999.9 fine gold for sale, they offered $2200 was insulting to say the least when…read morethe spot price of gold was $4216. What a ripoff I walk out!

This location is the worst of all Metropawns. Staff is rude and unprofessional. I had a perfect…read morerecord over 6 years doing tens of thousands in business with them and they treated me awful after new ownership took over! Don't keep records or remember returning clientele who spend tons of money! Terrible customer service skills!

Nobody even acknowledged me. I tried to talk to one person…read moreand they weren't interested in me. Too bad I spend a lot of money on guitars. They even had one I was interested in. Won't be going back there.

Amazing customer service! I called ahead about a PS5 and how much it would cost plus an extra…read morecontroller... I can't remember the lady's name but she gave me everything I needed to know.. went in to grab the PS5 and it came out to a great price while online for new the Spider-Man edition comes out to the price range of $600-$1,100 only paid $407 for both console and controller plus a 6 month warranty! I'm so happy with my purchase and the staff is amazing so kind and helpful.. 10/10 recommend this store!!!