I have used the Suzanne Brown Insurance Agency for my home and car insurance since 2002. They even…read morehelped me with Mexican Auto Insurance when I took my car in to Mexico. They have always taken the time to talk through what exactly I need and always find me the best rates/deals! As the company has grown, I am now working mostly with Meredith L., and am still getting the same great service. I love that I can email Meredith, after hours, about changes that I need to make and she will email or call the next day to start the process. Over the years, I have happily referred many clients and friends and still highly recommend them!

Since being taken over by Texan Insurance, customer service and competitiveness have really taken a…read morenosedive. I was a customer for years, but they were never able to even come close to the auto rate offered by Progressive, but then when an Allstate bundle beat what I was paying for auto at Progressive and homeowners through Suzanne Brown / Texan, that made me decide to leave both of them. My exit was handled very badly, my cancellation document, which I signed and have a copy of, was never sent to the insurer, so weeks later I had to call the insurer directly and get that taken care of myself. But this wasn't the only time, many times in the past I could never get my agent to call me back. I guess she was off chasing big commercial real estate deals, and we private homeowners are too small to care about? Well, the relationship is over now, and I'm glad to have EVERYTHING at one place, where I can look at it one one phone app.

I've been with Allstate's Steve Boessling for 15yrs, since 2002. Allstate took me on for home…read moreowner insurance when my previous company (13yrs with USAA), could not work with me on a an issue I was having with the purchase of my new house. I gave Allstate my auto coverage, as well. Steve has always been available to answer any questions about my multiple policies and even some 'what if' policies I ended up not needing. And if he needs to dig a little to show me options on coverage, he does that as well, always time for me! And Steve didn't even wince (although my mom did) when I added my off-road Jeep to my coverage. ;)

From the owner: Contact my Agency to get a Quick,Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. Customer service is a priority at our agency in Houston, and we understand the need to help insure what matters most to customers.

I was having quite a few issues finding condo insurance and after spending all night I almost gave…read moreup before finding Shannon. She has been amazing and more than I could ask from any agent. She follows up within an hour almost every time, educated me quite a bit regarding homeowners policies, and was able to save me from a big exposure with the right policy where my Condo HOA was incorrect that could have cost me big. Make sure you call Shannon with any insurance needs. She has earned my return service for many years to come. Great price and it was so refreshing working with her too!

Working with Shannon Hartgrove was one of the worst insurance experiences I've ever had…read more She quoted and bound our home insurance using the WRONG ADDRESS, which we did not discover until after paperwork was signed. This mistake cost us hundreds of dollars and created completely avoidable stress during an already high-stakes process. What made this situation even worse was her behavior before and after the error. She repeatedly talked over me, dismissed my concerns, and failed to listen when I tried to clarify details--details that would have prevented this mistake in the first place. When I finally called her out on the error, she took zero responsibility. Instead of owning the mistake or offering a solution, she became defensive and unprofessional, telling me "this is my agency, I own this, and you can't escalate to management." That response alone speaks volumes about her accountability and customer service standards. If you value: * Accuracy * Professionalism * Being listened to * An agent who takes responsibility for their mistakes Do not use this broker. A basic error like an incorrect address should never happen, and the refusal to own it afterward is unacceptable

Great Service!! I was referred to Alan by my friend Teresa. She said he's the best. Alan was…read morereally nice and very professional. He reduced my car insurance by $800. He's the best! I highly recommend Alan Abraham!!

I contacted Alan for an insurance quote and he was very helpful and pleasant. I received the quote…read moreimmediately it was very fast. I am saving a good amount of money . I am very pleased with the service and will recommend them to all my family and friends. Alan is very personal and helpful. Thank you for the great service Thalia L.

I've been with Cedric many years and he always makes sure I'm happy with my insurance. I have never…read morebeen in an accident, however I'm quite sure Cedric would fix me up very quickly. Dave Eisenman.

Great customer service, very detailed when explaining my policy's, always have the answers to my…read morequestions. Julio and Imanuel are very professional give these gentleman a raise for their amazing service. Five star service every time I call the office and when visiting in person as well. Keep up the great work. Raises all around for the entire team.

We have been using Sam at Allied for years!!! Not only do I use him for our personal, but our…read morebusiness too. He's efficient, professional & reliable. I often recommend him to my family and friends.

From the owner: Since 1992, Allied Insurance & Financial Services has offered Comprehensive Business Liability…read moreInsurance and Commercial Property Insurance in Houston, TX.

Asked so many questions to the point I was extremely uncomfortable through texts/messages I just…read morewanted a simple quote. I finally said forget it after feeling like I was being scammed just to be told a quote after a full questioning process that she stated didn't affect the new insurance once I decided to stop answering the array of questions. A bit ridiculous. Be safe! Definitely did not like the approach or service.

From the owner: Are you looking for the best insurance rate for your vehicle, whether personal or commercial? Look…read moreno further! Cover4Sure offers the best coverage options for your vehicle, as well as for your properties. Small business liability, as well as life and health. We understand the importance of having the right insurance in place to protect what matters most to you. At our agency, we strive to provide top-notch service to everyone who walks through our doors. Whether you are a new driver looking for affordable car insurance or a business owner in need of comprehensive coverage for your commercial vehicles, we have you covered. Our team of experienced agents will work with you to find the perfect insurance solutions tailored to your specific needs. With us, you can rest easy knowing that you are getting the best insurance rate available on the market. We believe that everyone deserves access to high-quality insurance coverage at an affordable price. Trust us to help you find the perfect policy that offers the best coverage for your unique situation. Contact us today to learn more about how we can help you secure the best insurance rate for your vehicle, properties, life, and health. Your peace of mind is our top priority.

Mark Hastings has retired. I am sad because I left this Agent to join USAA after 40 years of being…read morecovered by Mark Hastings/Allstate. He watched out for us. I just learned from a neighbor and West Point grad that USAA insurance is no longer considered a good insurance agency. Some of his former West Point grads are now his clients and they are suing USAA Insurance for denial of legitimate claims. SHOULD HAVE STAYED WITH ALLSTATE!!!!!!!!

From the owner: Contact my Agency to get a Quick, Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. I've gotten to know many local families as an Allstate agent in Houston. I enjoy being a part of the community, and building local relationships is one of the best parts of my job. I look forward to getting to know you and helping you to find the solutions that meet your needs.I'm committed to helping Houston residents assess their immediate and long-term needs and choose options that will help them achieve their goals. When you want to explore options for protecting your home, personal property, or financial future, I'm available to answer your questions. If you're already a customer, I'm ready to review your coverage so that you can make any necessary adjustments to fit your changing needs. Call, email, or visit my agency in Houston today.

I am revising my review due to the actions taken by Ken McCormack in the past two years to set…read morethings right and personally take care of the problems and issues I had with the original insurance broker. I do appreciate them following through and getting the coverage that I needed.

No Help and Blown Off…read more Called Memorial Insurance Agency with offers for meeting to see if they could help us with several commercial and residential products and was blown off by smarmy salesman, K..Mc. Very surprising as I thought they would be able to handle our nice sized commercial / residential needs. DO NOT USE, UNPROFESSIONAL