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EZ Cruises

1.0 (1 review)
Closed • 9:00 am - 6:30 pm

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1 year ago

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Cruise Vacation Outlet

Cruise Vacation Outlet

3.0(62 reviews)
3.5 km

I'm a HUGE FAN of Cruise vacation outlet. Sharon Mauras (at ext. 133) has been my family's travel…read moreagent for years and has always been able to get me the best deals. I priced out the same cruise itinerary on discount website a with a few other agency's and her prices beat them by at few hundred dollar per person... if not more every time. I highly recommend you reach out to Sharon and Cruise Vacation Outlets for all of your cruise needs.

Having read other reviews, I feel sick to my stomach. We booked a double couple family cruise…read morethrough Paru for 2027 but needed to move it up to 2026 due to a devastating diagnosis of a family member who wanted to travel before his condition worsened. Paru was not only un-sympathetic, she was unprofessional and condescending. Complained about going a couple minutes past 5 PM and told me that the cabin I originally held was no longer available and so had to pay for the next level up. I told her that the inventory I was looking at online showed that it was still available, but she rudely and impatiently countered that she had more current information, so I deferred to her. After I checked with the actual cruise line itself, I sent her evidence that the cabin I wanted was indeed available and to please change us back. She made no apologies for her mistake. It was a very uncomfortable encounter and I'm nervous that we will not get the support we need if anything were to come up with the cruise later because of how unwilling she was to help. We will see how it goes, and I will come back and update my review if this company is able to prove that they are worth their customers' trust. Booking a vacation should not feel like we are an inconvenience or treated like dummies. I really hope Cruise Vacation Outlet is able to redeem this terrible initial encounter with better service moving forward.

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Cruise Vacation Outlet - Enjoy six star luxury onboard the Oceania Marina

Enjoy six star luxury onboard the Oceania Marina

Cruise Vacation Outlet - Set Sail with Royal Caribbean

Set Sail with Royal Caribbean

Cruise Vacation Outlet - Truly set sail on a grand adventure.

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Truly set sail on a grand adventure.

Best Vacations Ever or Preferred Guest Resorts - Website home page

Best Vacations Ever or Preferred Guest Resorts

1.3(35 reviews)
3.9 km•Orlando International Airport

Do not fall for selling tricks. We were told so many things that just were not true. Although we…read moreasked a lot of questions, they weren't answered fully to our first stay and they dont tell you exactly what youre signing up for. We ended up overpaying WAY too much had we just booked ourselves. Our agent was very nice but I clarified what I was asking regarding our trip many times and was told that despite asking about this trip specifically that we are on, that was for when we get our """free"""" international trip. Very disatisfying seeing all the money we would have saved if we booked outside of this- especially since we "won" this trip and they called us 5 or 6 times saying that it was a free trip and we only pay 20% of our trip. They tried to correct it in saying our second trip to Daytona, FL was paid for after we paid them $600. If we booked ourselves it would have been $416 for OR, but even after adding in the trip to Daytona it would have brokw even. We had a "free" trip to the Bahamas included, but the timeframe they give you to utilize it is impossible to squeeze it all in unless youre unemployed. I have exact notes from our phone calls and wrote everything down, along with the questions asked but it was turned around on us that we must have "misunderstood." We will never, ever book again through this company. Its sad that a place like this can pop a tent up at a festival in our hometown and pretty much scam people into something that sounds great but is not at all what it is promised to be.

Bait and switch tactics. You can't select your accommodations, you can't choose the time of your…read morepresentation and they put you in a 2 or 1 star hotel for 3 nights . Absolutely terrible. They are plain fraud

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Best Vacations Ever or Preferred Guest Resorts
Best Vacations Ever or Preferred Guest Resorts - Roofing in restaurant

Roofing in restaurant

Best Vacations Ever or Preferred Guest Resorts - Front parking lot. Aren't first impressions great?

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Front parking lot. Aren't first impressions great?

AAA Waterford Lakes Insurance

AAA Waterford Lakes Insurance

3.7(3 reviews)
9.5 km•Waterford Lakes, East Orlando

Terrible customer service, this office need to close soon , Gabriel Lewis, never follow up the…read morecustomer and if you have any problem or questions the office text to you call 1800... I'm pass really hard situation, I'm apply for the combo house and car, switch to AAA, a month later they do the inspection and have two issue. One was a trampoline ( need to removed) in 30 days I'm removed same day But Pool fence ( in that moment I'm in the middle to renovating my pool area and ask for more time to send the pictures and the last day they respond.) The Underrider say your police it's canceled... So, next day. I don't have insurance for my cars and for my house. Terrible I don't recommend to any homeowner And nobody answer the phone call in this office no email no text

My friends and I were involved in a car accident outside of Waterford lakes. It took 6 hours for…read morepolice to arrive and we weren't allowed to move our vehicles until they finished their report so I wasn't able to call AAA till very late. The lady on the phone was super kind and sympathetic. Our tow truck driver, Fabian, was absolutely amazing. It was 3 am and he was so kind and upbeat. He definitely lifted the mood and was super helpful. My dog was with us and he was super sweet towards her and allowed her to drive back with us. He even waited outside the apartment to make sure we all made it back inside safely. Best customer service.

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AAA Waterford Lakes Insurance
AAA Waterford Lakes Insurance
AAA Waterford Lakes Insurance

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EZ Cruises - travelservices - Updated May 2026

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