I don't usually leave negative reviews, but I feel it's important to share my experience with…read moreCulp's Automotive. I brought my car in because the check engine light was on. They kept my car for about a week, and during that time I had to spend a significant amount of money on Ubers and Lyfts because I had no vehicle. I was repeatedly told they were waiting on a part that hadn't arrived. Eventually, they called to say my car was finished. I paid approximately $2,000 and was waiting for them to bring my car around. After about 20 minutes, they came back and told me they actually needed to order another part but I could drive my car for now. The check engine light was still on. It took about another week for that part to arrive. Then I was told it would cost around another $2,000. At that point, I tried to work out some kind of solution or discount with them because of everything that happened. As of the time I'm writing this review, I have not received a response despite attempts to follow up. What disappointed me most was the communication throughout the process. Being told my car was finished, paying for the repair, and then finding out more repair parts were needed. Combined with the delays, additional transportation costs, and the lack of follow-up afterward, this was not the level of service I expected. This review reflects my personal experience. I hope the shop is able to improve its communication and customer service going forward.

I have been taking my vehicles to them since they open their doors in the mid 90s. I have always…read moregot great results. They are very professional. They are always genuinely concerned for the well-being of the customers. They take pride in what they do and it shows in the work that they provide for their customers and their vehicles. I would recommend them to anybody 100%. They are good Christian people. I Love them. I consider them

My best friend got stuck in town. She was panicking and crying. After a google serach I found…read moreZiggy. Wonderful person. Fixed her car and got her back on the road. 10/10 would use again and recomend Thank you Ziggy

From the owner: We are a family owned and operated business…read more The name of our business is in Memory of Joshua Graves. He was 19 years old when he passed and a very much loved and missed son, brother and uncle.

very nice and helpful helped us out with our oil light and didn't charge us we really recommend…read morethis place

went here today to get some new tires and witnessed one of the employees yelling at a young mother…read moreand her child in the parking lot because she did not leave them a 5 star review. The poor girl looked absolutely terrified to have this grown man screaming at her and her young child over a Facebook review. I was one second away from teaching this pathetic excuse of a man why happens when you treat a woman that way. After making sure she got out do there safely I got in my car and went to Discount Tire where they took great care of me. Any business that employs people who would yell at a young mother with her child in the parking lot over a Facebook review will never get a dime of my business. I would recommend going to literally ANY other tire shop in Monroe. To the owner/management, I would HIGHLY suggest reevaluating who you employ.

Jim and his crew took SUCH good care of my concerns with my vehicle. They didn't try to oversell…read moreme, and called me with updates throughout the day. My vehicle is now running smoother than it has in years! Highly, highly recommend Jim's Auto Service.

My 2009 Ford SportTrac Adrenalin recently developed a cracked engine block and I was in desperate…read moreneed of a good mechanic to remove the old engine and install a "new" one economically because I had just recently purchased a new car for my wife and I didn't want to be in the position of paying for two new cars due to hers' being totaled in an accident and my truck being out of commission as well! Plus, my truck is kind of unique and I wasn't quite ready to let it go! Dusty and his crew at Shelton's Automotive were recommended to me by another repair shop that couldn't fit me in and I don't regret contacting them at all! Dusty was up front and transparent in our initial conversation and after my engine arrived at his shop, they started on it immediately and had it repaired in less than a week. They even fixed an issue with my air conditioning and kept the overall cost at a minimum! So if you're looking for a dependable, reliable and honest shop for your car repair needs, you definitely won't go wrong choosing Dusty and Shelton's Automotive!

I can't say enough good things about Shelton automotive. Prior to being led to Shelton Automotive…read moreI'd been messed over 3x. Dusty is a down right good and honest man! He didn't sugar coat anything! Everything he told me to expect was accurate & he didn't charge me a arm & a leg. I've run across some people who wanted the whole torso.. If you're in need of a great mechanic Shelton automotive will take care of you.

Knowledge about cars and electronics need a refresher course for future car maintenanceread more

Awesome work, first time my Truck has worked right in over 10 years. Trust me, you get what you pay…read morefor. Lisa Hendry

If this review seems over-the-top, understand something first:…read more Parker Tire & Alignment has completely ruined every other mechanic shop for me forever. 2021. Friday afternoon. 3 PM. Wife has a flat tire. We're brand new to town. Zero local connections. Panic level: catastrophic. So I start calling mechanic shops around town. Most of them treated my situation like I had interrupted the last 30 seconds of the Super Bowl. "Yeahhhh we're about to close." Cool. Outstanding. Appreciate the tremendous support. Then I called Parker Tire & Alignment. And Colin answered. Brother... this man didn't sound annoyed. He didn't sound rushed. He sounded like a first responder arriving at the scene of an automotive natural disaster. I'm convinced alarms started going off in the shop the second I explained the situation. "Woman stranded." "Friday tire emergency." "Deploy Colin immediately." With less than an hour before closing on a Friday, he treated us like we were lifelong customers instead of an inconvenience standing between him and the weekend. That one interaction locked us in permanently. Since then, Parker Tire & Alignment has worked on EVERYTHING we own. Tires Batteries Alignments Diagnostics Major engine work Probably spacecraft if you asked nicely And every single time: ABSOLUTE. PERFECTION. Their technicians are different. These aren't normal mechanics. These are automotive cryptid-level entities operating on knowledge mankind was never supposed to possess. I'm convinced one of them can identify engine problems through echolocation. Now let's discuss something almost extinct in 2026: HONESTY. These people will tell you the TRUTH. Not the dealership version of the truth. Not the "we found 14 additional problems" truth. Not the "your cabin air filter is spiritually misaligned" truth. REAL truth. If something needs fixing, they'll tell you. If it DOESN'T need fixing, they'll tell you that too. No pressure. No nonsense. No mystery fees generated by a random number generator hidden in the back office. That level of integrity is rarer than a Honda Altima driver using a turn signal. At this point, my trust in Colin is irrational. If he walked outside tomorrow, looked at my vehicle for 6 seconds, and quietly said: "Yeah... unfortunately the only solution is to take it to our shop on the Moon." I'd probably just nod and ask: "What time should I drop the keys off?" Absolute legends. The gold standard.

My friend had an alternator go bad. Took to Parker's. Told her she needed brakes, struts and a new…read morebattery because that "was the problem". Battery was less than a year old. They called and said car was ready. She was in a rental and I accompanied her to pick up the car. The car died on me a mile away. The alternator was never replaced. The actual problem that the car was taken in for to begin with. Go here, hold on to your wallets, especially unaccompanied women. They will take advantage and possibly "fix" everything but what was wrong. Incompetent and shady

I stopped by to get my tires filled and they were so helpful and nice! I was passing through on my…read moreroad trip. Great shop! Would highly recommend.

From the owner: Locally owned and operated, Ray's Tire Pros in West Monroe, Louisiana is your local auto repair and…read moretire shop! We pride ourselves on being your number-one choice for any auto repair. We offer auto repair services including oil changes, alignments, brakes, and more! We understand that getting your car fixed or buying new tires can be overwhelming. Let us help you choose from our large selection of tires. We feature tires that fit your needs and budget from top-quality brands, such as Michelin, BFGoodrich, Uniroyal, and more. We additionally provide road hazard on the tires that we sell. Call us for an appointment today!