I have been taking my vehicles to them since they open their doors in the mid 90s. I have always…read moregot great results. They are very professional. They are always genuinely concerned for the well-being of the customers. They take pride in what they do and it shows in the work that they provide for their customers and their vehicles. I would recommend them to anybody 100%. They are good Christian people. I Love them. I consider them

I don't usually leave negative reviews, but I feel it's important to share my experience with…read moreCulp's Automotive. I brought my car in because the check engine light was on. They kept my car for about a week, and during that time I had to spend a significant amount of money on Ubers and Lyfts because I had no vehicle. I was repeatedly told they were waiting on a part that hadn't arrived. Eventually, they called to say my car was finished. I paid approximately $2,000 and was waiting for them to bring my car around. After about 20 minutes, they came back and told me they actually needed to order another part but I could drive my car for now. The check engine light was still on. It took about another week for that part to arrive. Then I was told it would cost around another $2,000. At that point, I tried to work out some kind of solution or discount with them because of everything that happened. As of the time I'm writing this review, I have not received a response despite attempts to follow up. What disappointed me most was the communication throughout the process. Being told my car was finished, paying for the repair, and then finding out more repair parts were needed. Combined with the delays, additional transportation costs, and the lack of follow-up afterward, this was not the level of service I expected. This review reflects my personal experience. I hope the shop is able to improve its communication and customer service going forward.

My best friend got stuck in town. She was panicking and crying. After a google serach I found…read moreZiggy. Wonderful person. Fixed her car and got her back on the road. 10/10 would use again and recomend Thank you Ziggy

From the owner: We are a family owned and operated business…read more The name of our business is in Memory of Joshua Graves. He was 19 years old when he passed and a very much loved and missed son, brother and uncle.

WARNING: Avoid This Shop - Dishonest, Incompetent, and Costly…read moreRating: (0/5 Stars if I could) Do not trust Bob, the owner of this shop. He presents himself as an honest, family-oriented Christian man, but his business practices are entirely deceptive. I ended up spending $600 with him for repairs that never actually happened, plus hundreds more in towing, rentals, Ubers, and hotel fees. The First "Repair" (1 Week, $350) I left my car with Bob for a whole week to fix a piston rethreading issue. When I picked it up, the check engine light was still on. Bob assured me it would go away the next day. It didn't. On my way to work, the piston popped right back out and the engine started rattling again. The Second "Repair" (4 Weeks, $250) I brought the car back and it sat there for four weeks with absolutely no timeline, just a string of weekly excuses: Week 1: Claims the parts shop didn't have the right part. Week 2: Claims they sent the wrong part. Week 3: Bob left early for his daughter's rehearsal instead of having a mechanic stay to receive the part and finish the job. Because of his selfishness, I missed my Memorial Day weekend trip to see my son. Week 4: I arrived and the car still wasn't ready. The "Fix" and Gross Negligence When he finally "worked" on it, he didn't even open the head gasket. All he did was put a little bit of glue, rethread the piston, and made me wait for two hours in his moldy shop while it sat. Within two hours of leaving, the piston popped again and the engine was rattling. To make matters worse, Bob told me it was "perfectly fine to drive the car running on only two cylinders." When I finally got the car to a real mechanic back home, they laughed in disbelief and told me the car could have literally caught on fire if I had listened to Bob. The Reality & Financial Damage Paid Bob: $600 total ($350 the first time for a 1-day fix; $250 the second time for a 1-hour fix). Extra Expenses: Uber rides to work, gas money for coworkers helping me out, a rental vehicle, tow trucks, and multiple hotel stays because I was stranded away from home. The Resolution: A real mechanic took off the head gasket, re-soldered, re-drilled, and tapped it correctly. It took them 5 days (not a whole month), and the car now runs perfectly with zero check engine lights. Message to IES and Meta Technicians I previously recommended Bob to all my coworkers at IES. I am officially taking that back: stay far away from this shop unless you just need a parking lot. If you are a Meta technician, do not bring your vehicle here. He will overcharge you, hold your car hostage, ignore your texts when you ask for a well-deserved refund, and lie to your face every week. There is nothing Christian about lying, stealing people's money for unfinished work, and leaving them stranded without a care for how they get home to their families. Do not trust this man.

to busy to do any work on anyone's vehicle but will gladly charge you to store it on his uncovered…read morelot

Moving to Ruston from the west coast, I was terrified of having to find a mechanic I could trust…read morewith our "his & her," seasoned, luxury whips. I located two places and I figured I'd call both to get a "feel" for each shop. The first shop wasn't ingratiating at all. But when I phoned ACE and told them of our recent move and about how we like keeping our vehicles well tuned, it was as if I were talking to an old friend. Kendon welcomed us to Ruston and invited us to "come on down" anytime so we could meet in person. I cannot express enough how professional, kind, personable and helpful everyone at shop is. In my experiences, they go out of their way to make sure we understand what needs to be down to keep the cars purring! Whenever there's been a problem, the guys at ACE are there to remedy the issue-fast! We have full confidence in ACE/Kendon and the entire team! Thank you so very much for everything you've done for our vehicles.

If you are in need of automotive or towing service, look no further. My sister's truck broke down…read moreafter 8p. We called this towing service hoping for a miracle and he truly helped us out in a time of need. He diagnosed our issue, fixed the car, and got us back on the road quickly. His kindness to my sister and her children touched our hearts. He is good at what he does and a man of integrity. Much love!

You cannot go wrong doing any kind of service with DSD. Daniel is an honest, trustworthy, and…read moremeticulous guy who does nothing but the best for his customers. He has worked on several of my trucks over the years and there is no one else I trust with my vehicles!

From the owner: Premier Diesel repair with a decade of dealer training. We diagnose and repair what most shops…read morecan’t figure out, heavy electrical concerns welcome.

We are a military family driving cross country and heard a noise coming from our Land Rover. I…read moresearched the nearest auto repair shop and came across Warren's. Thank goodness we did! The team at Warren's were amazing! They knew our situation and really accommodated us and helped us get back on the road. The customer service was amazing and the prices were fair. Really appreciate you guys!

I recently had to move out of state and wanted to make sure my car was safe to drive from Monroe,…read moreLa to Florida since my car is 15 years old and definitely needed some work. They fixed my a/c, replaced the horn, replaced the battery, replaced all 4 tires and did a routine service. The work was done fast and price was very reasonable. Rick was so kind and made sure to let me know that I would soon need a few more things replaced once I got to Florida. I couldn't have asked for better service. I would highly recommend this shop if you're in the Monroe area.

Fast service, good communication, and a personal touch. Perfect place to take a Toyota. It was 20%…read moreless than the Toyota place for new brakes and turning the rotors.

Recenty had a company truck broke down in a rural part of Louisiana. Having a background in…read moreautomotive and diesel repair ourselves, we already knew the repair needed, but wouldn't be able to obtain parts or make the repair with the tools on hand in a reasonable timeframe. After making multiple phone calls to mobile mechanics that told us the truck was done for, we found Hammerhead. Nicolas discussed symptoms and ran some trouble shooting over the phone and agreed our diagnoses was likely correct. He located the needed part, picked it up and arrived to us in a couple of hours. We avoided a costly tow bill and were back on the road within a few hours of contact thanks to him. All this at a very reasonable cost that beat the vast majority of shops we have used in the past. If you need help in the south Arkansas, west Mississippi, or NE Louisiana area, this ya man right here.