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Eyes on 45th

2.6 (5 reviews)
Closed • 9:00 am - 5:30 pm

By appointment only

Updated 1 week ago

Services - Eyes on 45th

Eye exams

Eye testing and diagnosis

Eyewear fitting

1 More Service

Retinal imaging

Eyes on 45th Photos

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Recommended Reviews - Eyes on 45th

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9 months ago

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9 years ago

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11 years ago

Thank you Dr. Tufte for your very canned, if not inappropriate, response. Interesting that your response had nothing to do with my review.

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Mark T.

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10 years ago

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10 years ago

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Eyecare Associates

Eyecare Associates

3.8(14 reviews)
0.6 mi
•$$

I was passing through town on a road trip and my prescription sunglasses had broken the evening…read morethat I got to town. The next morning I stopped by to see if they could fix them and they were able to help me get my glasses repaired so I could be on my way. Everyone was friendly, the location was clean, and I would certainly go back there if I was in town and needed to!

Would not recommend. Very brief exams, poor explanations, poor eye contact with providers. The…read moreworst experience I have had in ten years of seeing optometrists. I went in with concerns and was given zero explanation to what they were seeing on examination or why the myriad of suggestions were being given to me to try. The providers were looking at a computer when talking to me through most of the discussion. When they did turn to look at me, I could not see them as they did not offer for me to put back in my contacts or glasses. I went in with concerns about blurred vision. I was told my examination was normal. I subsequently went elsewhere where the other business did a much more thorough exam with fluorescein dye and were able to clearly explain that my eyes were not producing the normal amount of tears to lubricate my eyes. At eyecare associates, my concerns were dismissed, I feel I did not have their full attention, and was given very poor explanations. Secondly, the front desk staff was incredibly condescending and unprofessional. If you have no eye concerns, this is a fine place to go. I went here for 3 years. However, the moment I had a concern come up, my experience was absolutely terrible.

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Eyecare Associates
Eyecare Associates

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Pearle Vision - Front desk

Pearle Vision

3.0(8 reviews)
1.6 mi

Terrible Customer Service Experience. I had been receiving…read moremy eye care at Pearle Vision for years without problems. Until this year when my vision insurance changed. Wednesday March 19th of 2025 at 810am I attempted to go to my vision appointment at the Fargo, ND location. I had new eye insurance. I had checked online and found my insurance listed but could not find it on the insurance website so I had called ahead of time to confirm. At that time the receptionist at the Fargo ND Pearle Vision location stated yes, they take Blue Cross and Blue Shield. (In hindsight my insurance is a federal Blue Cross and Blue Shield program which I did not realize at the time). When I arrived to my appointment on March 19th, the receptionist working the front desk stated that they do not take Blue Cross and Blue Shield FEP. At this point, a good customer service experience would have ended with some sort of understanding and the canceling of my appt. Instead I received the following accusations. I told the receptionist that I had called in advance to confirm what insurance Pearle Vision accepts. The receptionist proceeded to ask well "who did I talk too?" I stated well I don't know as it was months ago. She stated "what did I ask them?" I stated well clearly I asked, does Pearle Vision accept Blue Cross and Blue Shield? She then proceeded to state, "That is what is wrong with you people, you don't know what type of insurance you have." She then asked if I wanted to self-pay for my appt. I said I guess I am canceling the appt as I want to be able to use my new eye insurance that I pay for. She stated, well I will have to report this appointment as a "no show." But I state, I am standing right here. So clearly it is not a "no show" but a canceled appt. And hopefully I am not being charged for this misunderstanding. At this point, I am so mad that I left. I work in healthcare. And I was shocked at the treatment I received by this receptionist over a misunderstanding over healthcare. Terrible customer service. This person should not work at a front desk where she has to deal with customers. Thank you for your time.

Emily was very professional and helpful. As I was waiting…read morefor my appointment time, I overheard her helping an older couple who were having difficulty understanding their insurance. She was kind, patient and explained to them the insurance information so they could understand it. It was so heartwarming to witness this!!!

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Pearle Vision
Pearle Vision
Pearle Vision

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Eyes on 45th - opticians - Updated May 2026

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