10/10 recommendation have been going here for over 10 years no better place on the islandread more

This place is awesome. I've been a customer of I'll be seeing you for quite some time and each…read moreexperience has been nothing but a pleasure. They work well with my insurance and their prices are very competitive. But it's the service that keeps me coming back.

Not only do they have the cutest window displays, but they're above and beyond in caring for their…read morecustomers! My grandma needed new eyeglasses and her mobility is very limited; Allan and Stephanie understood our situation and made a house call to assist her. We are extremely grateful and recommend Staten Eye Land to anyone in need of new prescription lenses!

My family has been going to Staten Eye Land for many, many years. Alan and Stephanie are always so…read moreincredibly helpful. They always take a great deal of time helping me and ensuring I understand the care. I have complex eye issues and Alan always walks me through things to ensure I know the care I need. They're so courteous and kind - I can't recommend them enough!

Alluring Eyez Optical 59 Page Ave. Staten Island, NY 10309 · (718) 948-9682: Nicole and Gina are…read moreextremely competent, efficient, ethical very patient and friendly offering a really wide great selection of great eyewear to fit every budget and eyewear fashion

I don't know where to start but this place is amazing. I had an unbelievable experience. Nicole one…read moreof the owners went above and beyond to explain and guide me through the whole process. She was soooooo helpful, pleasant and knowledgeable to a whole new level. Thank you both for a great experience. THIS IS THE ONLY BUSINESS YOU SHOULD VISIT FOR YOUR EYEWEAR!!! 5 stars hands down!!!

Everything especially the way the owner treats customers that have insurance. I was coming to this…read morebusiness for at least 8 years and I have had problems with the frames loosening my times. The gentleman who works here is very nice and tries to always be helpful but the owner has done me wrong and turned from a pleasant person to a rude lying snake . I had to call my insurance company for help because after making false promises she did a 360 and told me that I had to get all new lenses after I paid an extra 90 dollars 7 months before plus insurance co-pay and was promised new frames in the new year for free which was part of my insurance plan. I still had the same prescription but now she couldn't find any frames to fit my lenses. When I got the new lenses in July 2024 I wasn't covered for the frames. She told me to come back in January 2025 to get new frames so that they would pop out my lenses bought 7 months before into the new frames. By the way since I was not eligible for frames when I got the new lenses they used the old frames that I was wearing for 2 years already. When this was done I noticed a small line in the bottom of my old frames that they but the new lenses into till I could get new frames in 6 months as part of my insurance coverage. I pointed out the line in the old frames and was then told it was part of the design of the old frames. I believed it was the start of a tiny crack but was told DEFINITELY NOT. Ok I trusted this store and took their word that it was not a beginning of a crack. A few months went by and in the EXACT SAME SPOT OF THE LINE I HAD POINTED OUT PIECES OF THE FRAME STARTED TO BREAK OFF LITTLE BY LITTLE. I went back to the store and the owner said yes they were breaking off and I must have done something to cause it. She said that I should be VERY CAREFUL WITH MY GLASSES SINCE I WAS NOT ENTITLED TO GET MY NEW FRAMES FOR A COUPLE OF MONTHS. I left the store but before I did I mentioned that where the frames were breaking off was the exact spot I had pointed out a line in my frames after the new lenses were but into them. I was told NO! You damaged the frames and I had to wait for the new frames . I disagreed but it was fruitless to argue that they had started the crack when putting in the new lenses. She was adamant and told me to be very careful with my glasses since the old frames were still holding the lens in place. Ok I was upset but could not afford to pay for new frames because I was due new frames in a few months. I left and went about my business and the frames still held so I was just going to wait 2 more months until I was eligible for the new frames covered by insurance. January came and I happened to be ill so in the beginning of February I went back to the store but I was told that the owner was in vacation by the gentleman who always works there. He said she would be back in a week and in the meantime I should start picking out new frames that I wanted from the insurance companies collection and he made me an appointment for me to come back when she was back from vacation. I did this and also picked out frames that I liked. They were put away for me and I returned to the store on my appointment date. The owner came in and I asked her if she had a nice vacation and she Rudely informed me that SHE WAS NOT ON VACATION BUT ON A BUSINESS TRIP BUYING FOR THE STORE. I replied that I was only repeating what I was told. I had a new eye exam to make sure that my prescription was the same as 7 months ago and the doctor confirmed it. The owner looked at the frames that I had picked out and she said OH NO GOOD THE LENSES WOULD NOT FIT THE FRAMES. I went through all the frames that I was eligible for under my insurance and was told NO NO NO. None of them would fit my prescription. She then proceeded to go through the motions of looking in her stock for frames that would fit and came up with NOTHING AT ALL. I was told that I would have to buy new lenses again, at least another 90.00 plus dollars so that I could get new frames to fit. I thought that was RIDICULOUS AND WRONG SINCE 7-8 months back she SPECIFICALLY TOLD ME TO COME BACK AFTER THE NEW YEAR TO PICK NEW FRAMES FOR THEM TO USE FOR MY LENSES. I was SPECIFICALLY TOLD THAT I WOULD JUST HAVE TO COME BACK AND EASY PEASY HAVE THE LENSES BUT INTO A PAIR OF FRAMES I WOULD PICK OUT. OH HOW THE STORY NOW CHANGED!!!! She told me that nothing she had would fit any of the frames in the store and I had to buy all new lenses even though I had the exact same prescription in order to fit into new frames. I am disabled and on a fixed income and spending the extra $90.00 plus dollars in July was a problem but I was told I needed prisms and that was an extra cost so I had to get them and pay the extra $. It all seemed so easy in July to just come back in 2025 and pick new frames out which was totally covered by my insurance. BOY HAD THE STORY NOW CHANGED AND I HAD TO PAY FOR NEW LENSES IN ORDER TO GET MY FRAMES.

From my initial 1st phone call I knew I found the right place. I scheduled an appointment for an…read moreeye exam and the professionalism just continues. Try them, you will not be disappointed. I used Cohens prior, never again

My mom's appointment was scheduled for 11am we arrived at 1050. We didn't see a doctor until 1130…read more The office staff is all over the place.

I bought a nice pair of glasses there a couple years ago that I broke and much to my surprise upon…read moreentering I didn't recognize anyone. Did Max and his ex-wife sell the business after all these years? She was nasty when she did her refractions yet Sam (the optician) on the other hand was so nice and it was nice to see someone who actually works with their hands. The staff there are a bunch of sales people.. I bet they do not have a licensed optician on the premises‍..Do yourself a favor and go into to the mall Well you have three or four choices. You have been given fair warning

I've been coming here for years. This place really cares that your glasses fit comfortably and suit…read moreyou. I've had a weird reaction to polycarbonate lenses a few years ago and they redid them free of charge. I was welcome back anytime until they were sure my eyes were comfortable. They also discuss your options with you and take their time which is great. They do thorough eye exams. One thing I wasn't happy about (but this is for the doctor not Couture Optical) was that the process of plugging my lacrimal ducts wasn't fully explained to me. I have dry eyes. The first thing the doctor did was ask the front desk if my insurance covers lacrimal plugs? (uh... ok?) She then recommended putting "dissolving capsules" in my eyes to help keep my eyes moist. I agreed thinking they'd be in my eye NOT in my actual tear duct. Anyways, I came home and was shocked to find 1 of my tear ducts was actually black, blocked off. One must have fallen out in the office and the other fell out a day later which was a complete fail. Never again. I'll stick to eye drops. However, the people here are pleasant and helpful. When I got my eyes dilated, I was given a pair of glasses because they were concerned about me going into the sun with sensitive eyes. Thank you!!

Horrible horrible place! they made wrong prescriptions, never apologized and then when you tell…read morethem off and give a bad review, they call you rude and deny you services.. They say they don't take your insurance but they do... Professionalism for you! Good thing i keep my insurance company up to date since the very first mistake they made!! Beware of these scamming people and get a second opinion on your prescriptions people!! THIS IS NOT A PLACE TO TAKE YOUR CHILDREN. 0 stars

I had the most pleasant eye exam specifically thanks to Doctor Lam! She is extremely knowledgeable,…read morekind, and honest. I felt so comfortable being in her care and would highly recommend her to anyone who needs to get their eyes checked! This location was also great overall - while the other employees who I interacted with are not fluent in English, I had no issue communicating with them. Additionally, there is a free snack/drink bar upstairs! 10/10 experience!

It used to be with some professional people knowing glasses structure/style. Now those are just…read morenewer generation that don't have knowledge about how glasses fit in different individuals. Also price is high

I was taken care of very well by the staff here. Dr. Hanna is very knowledgeable, and compassionate…read morein her practice. She made sure I was comfortable at all times and led me through the eye exam every step of the way. Dr. Hanna was very patient with me and thoroughly explained my diagnosis and prescription, and helped me figure out what glasses were best for my specific needs. After my exam, Luz helped me pick out glasses that I liked. She paid attention to what styles I was interested in and picked out glasses that would complement my face shape and skin complexion. Luz offered me a variety of options that were in my budget and made sure I was comfortable with the final price. She even helped find some coverage through my insurance that I didn't even know I had! I was very happy with my experience here. The store and patient exam areas were very clean and organized. You can tell that the people here take pride in their work and care very much about patient/customer needs. I will be visiting again and highly recommend their services.

The store manager here helped fix two pairs of my glasses I had purchased through ray ban that…read morebroke. She fixed them in less then ten minutes. She was super helpful and kind. And they also have a great selection of glasses as well.