I've had my eyes checked here since I was a little girl and love coming back to this place! Mrs…read more Martz who is the technician and does the eye exams is very pleasant and keeps her patients very calm and happy. Dr. Laurie is a very nice woman who always has a smile on her face. The best optometrist in Bloom!

You would think after building that new location they could afford to put handicapped doors in?!…read moreIt is a struggle when you have someone in a wheelchair to get through 2 sets of doors that do not automatically open! It's a rare occurrence that anyone help you when they see you struggling. It is a place that sees a large percentage of seniors and it seems logical that they would make it a little easier for them!

Everyone was so nice I really appreciate Dr Payne and all his staff Rose,Angie, Jessie,Keil and…read moreall the staff the kindness and personal attention was much appreciated..I would recommend Pocono Eye in Brodheadsville PA to Everyone ..Thank You Pocono Eye

From the moment I walked into Engle Eyewear, I felt a level of empathy and care that truly set this…read moreplace apart. The team, including Renee, Courtney, Thomas, and two other fantastic individuals whose names I sadly can't recall, were attentive to non-verbal cues, ensuring that every aspect of my visit was tailored to my needs and comfort. The technology at Engle Eyewear is top of the line. It's clear that they invest in the best to provide high-quality care and products. The frames are on the higher side price-wise, but they asked about my budget beforehand, making sure I was comfortable with the options they presented. I've been to all-inclusive resorts, and I can confidently say that the attention and service I received here surpassed those experiences. It almost felt like I was at home. As a Latino in a mostly white business with predominantly white customers, feeling this welcomed and valued was truly remarkable. I hate to use the race card here but I felt the need to get the point across this way to add emphasis. Engle Eyewear is a standout in the community, and I highly recommend them to anyone looking for excellent eye care and eyewear. Thank you for making my experience so pleasant! @Renee, thank you for the big hug and here's the review as requested ;)

When I had to go there with my 70 year old mother, the employees did not make me feel welcome…read more The appointment was for my mother when the appointment was complete they attempted to charge my mother over $300 for test and glasses that they told her to get. I will never ever go back there again.

The doc was a lot of fun! The employees were nice…read more The selection is limited for my taste. But, they have a few choices to choose from. The value was good. I am happy with my choice.

*3 hour visits , mostly wait time * lack of staff…read morecoordination * rushed, incomplete exams * no notification when glasses finally do arrive; state they left text( on a non-texting number) * no prescription instructions on where it was sent, never arrived in mail as they said it would *office is run like a circus, with no continuity and fragmented care by each person *life is too short to settle for this kind of care for 2 appointments in a row now. Bye-bye!!

The optometrist and office staff were great, but the over two hour wait in a crowded waiting room…read morewith a five year old was brutal. Only when I asked the front desk about the hold up were we miraculously taken in next. I'll think twice about making a return appointment for my child.

Quality customer service which goes above and beyond from the moment you walk in. Doctor was…read moreprofessional and efficient. Truly a great experience. Amazing facility. You could spend too much time looking at all the options for glasses. Will be back with any and all future optical needs.

I get a text telling me they are shipping my glasses! I never asked them to be shipped and I…read morecalled the store to stop shipment BUT the frigging stores do NOT HAVE landlines! So now I have to drive to the store and explain DO NOT SHIP to them! NEVER AGAIN!!!

did not accept my insurance and failed to mention they didn't take vsp up until I got there for my…read moreappointment. needs to communicate with vsp and get taken off list or mention on phone/paperwork that it's not accepted.

MVO sees our entire family (two adults and two kids). My husband and I haven't been to the eye doc…read morein years, and it was time to get our kiddos on an annual schedule. Making an appt was easy - despite our time constraints with working. The staff is extremely friendly and personable. I saw Dr. Balliet and he was kind and professional. My husband and kiddos saw Dr. Neeb. My 2 year old is not an easy patient, but she came into the waiting and did his exam there. Less stress = happy kid! The children's 'secret' playroom is a huge bonus. My only recommendation would be to update the office aesthetically.

This place is awful. The doctor is nice, but the wait for glasses is completely UNACCEPTABLE…read more they tell you they will be in in 2 weeks, but it is 4 weeks now. And when I contact them, they tell me they have been trying to reach me, but when I check my phone records, there are NO calls from any of their phone numbers. They also have my email as well and they couljd send me messages thru their web site, but NONE of this occurred. Do yourself a favor and go somewhere else

Staff was very friendly and accommodating. Dr Pastier was very thorough and is very caring and…read morepatient. Answered all questions.