So this is a split review. I came here last year (2025) and saw Dr. Olsinski and he was wonderful…read more I had some serious issues be cause I have MS and a severe convergence issue and he spent almost an hour with me tweaking everything to make sure that the prescription was perfect - more so than any other doctor I have dealt with. He did a great job and they were the best prescription I've had in ages. Friendly. Professional. A++++ across the board. And their staff is always super pleasant. Calm, soft spoken and professional. A+there as well. Now onto this year (2026.) Due to health issues and surgery scheduling there was a conflict and I had to as the owner of the practice, Dr. K. Complete difference. He's supposed to be one of the best and I'm sure had he done the exam, it would have been great. However it was a tech who did everything, and though he was sweet, he is a tech. I paid to see a doctor. I have a medical condition. They did this virtual thing and it didn't show that it was adding up and it's a convergence issue. The tech (RJ) not to worry the doctor would address it. Dr K did not address it. He did address my dry eye issue yes and he was pleasant. Yes . Talked about the previous prescription, said he would tweak it, but he didn't double check anything to make sure that it was correct. He didn't even put me through the basic part where they make you look through the machine and they do the "is a better or 2?" as they click back and forth. He just looked at my glasses and said that oh yeah, the prescription on the progressive one of them doesn't even have Progressive (yet I know that it does because I saw my optometrist who's local and I saw a neuro ophthalmologist and they all said the progressive was there). So that's number ONE. Number TWO, they claimed it was too LOW, and I'm like OKAY, fine but he didn't measure to see where it was going to go up HIGHER. There was no checking further a sibsaid. He just said he would tweak my script. But how can you tweak a script a year later without any new information??? I have been wearing glasses since I was seven. I know how this works and I have been seeing neuro-ophthalmologist and optometrist for the last few years since I was diagnosed. It just felt a wham bam thank you ma'am sort of thing compared to Dr. O, which was night and day. So I called back the very next day to just see you know could I come in for a different exam and at first they were like yeah, you can come in to see Dr. O - no issue. The administrative director (Leslie) said, why did they put you with Dr. K? (after I explained the situation.) I told her had been a scheduling conflict- found it strange that she would even say that. He's supposed to be one of the best. But because he was the owner of the practice I felt weird calling - I suspected there was going to be an issue but, I did it anyway and I was polite. He got on the phone and told him he stood by everything and I tried to explain my concerns and he talked right over me and then just said fine basically whatever I'll have them refunded and you can go somewhere else. Essentially throwing me out of the practice because I didn't agree with him. Never gave me the option of seeing Dr. O because he said he stood by everything he himself said. If he stood by everything, what's the harm in having another doctor look at it to agree with him? Especially one who had already seen me before? Ego? Or because Dr. O might now have agreed? But that's not even the point. How about just making the patient feel better to maintain a good doctor /patient relationship? I've literally gone to optometrist, opthamologist and neuro specialists for years. I know how proper exams are done. He didn't like what I had to say and behaved unprofessionally. They told me they wouldn't give me my money back, and I said well why did I pay the $60 the VR thing didn't work and it wasn't addressed. They said that was just paid for the way to avoid dilation. Seriously? That wasn't explained to me (by the tech). Had I known that that's what I was paying for, I would have just been dilated. I paid an extra $60 plus my co-pay so $70 only to in the end, have to go see another doctor. The insurance said that SYS isn't going to file the claim - they don't have to. The business got 70 bucks from me cash between misrepresented exam & copay they don't have to give back. Why would they, or file a claim when they didn't do an actual exam? They're basically getting $70 for 0 effort and no true medical care. But it was just Dr. K and I alone in the room. He owns the practice so my word against his. I am a disabled woman in her 40s who just had hip surgery and like I said, my blood pressure was in the toilet. That should have also been taken into consideration and it wasn't. I got poor service and they still If I could give Dr. O a five star himself. I would NEVER RECCOMEND Dr. K If Dr. O ever opened his own practice, I'd be there.

No waiting when you arrive. Up to date equipment, check for any eye issues. Great employees…read more Great selection of frames.

The staff is amazing. I love Lindsey. She helped me so much over the past few years. The technician…read moreDeashia was also so very kind and went the extra mile to make me feel comfortable. I was very nervous for my visit and she helped me feel so comfortable. Will strongly recommend this office to everyone I know.

I love my eye doctor Lindsey I have so much respect for her,she's caring and very kind.I've been…read moreseeing her for years and she's is a great doctor and person who cares about my conditions, understands my needs.I would not change her for another eye specialist. Dr.Lindsey is great at doing total examinations when I need it.The staff are very nice and respectful too. I would 100% recommend anyone to her. Thank You Dr.Lindsey Miriam Acevedo.

Richard is old school, which means he cares and it shows. Professional, knowledgeable and funny!…read moreCompletely different from the other optometrists who want to rip you off. Genuinely a nice guy!

Probably the most honest eye care specialist up here on the mountain. I didnt wind up spending 700…read moredollars like I did at Northeast Eye for glasses that werent the right script. 200 got me glasses and exam-with my medical insurance. The same insurance I had at the other place that charged me 700. Want the truth-your gonna pay more if you have eyeglass insurance.

Anyone who wants an extraordinary Optometrist should absolutely book an appointment with Dr Glasner…read moreat Eye Associates of Monroe County. The office can be reached by phone at 570-476-1114. My husband and I were lucky enough to find Dr Glasner over a year ago. We had such a good experience that we actually looked forward to our eye exams today. We never thought that todays visit would exceed our expectations, until we met the optician named Miliie. She worked back and forth with us and our insurance until she was able to secure exactly what we wanted. I.E. she fought for us with our insurance. I've never had the experience of anyone fighting with our insurance for us.. So vey grateful.

Probably one of the most professional and relatable optometrist that I've ever dealt with…read more Excellent selection of affordable or designer frames as well. These guys are very very fair with pricing, have amazing technicians, incredible people at the front desk who are willing to go above and beyond to help you. Bottom line, I would never recommend anyone but them Andrew D

Nick, the manager, is awesome. He's efficient and very friendly. I tried on a lot of glasses and he…read morepatiently help me choose a pair. Excellent customer service!

Vic was the best. I've used other places but now I will only go here because of the exceptional…read moreservice that Vic provides.

I recently got catarac surgery, every aspect of the process was flawless. Dr. Carter is awesome and…read morethe staff is kind and efficient. After years, I am able to drive at night again. Thank you Dr. Carter and Pocono Eye Associates.

I'm writing a review because this isn't the first time I've contacted this eye clinic and left…read moremessages without getting a callback. I don't understand why they have a 4.8 rating on their website; it seems inaccurate. It's very frustrating that no one answers, not even for other appointments. I can't be the only person experiencing this every year.

I walked into the Kentlands store this afternoon -- first time buyer. Not a ONE of the very young…read moresales ladies looked up from what they were doing and greeted me. Not hard to say "Hi." "Hi, welcome" even better. No one looked at me or spoke to me as I was shopping for glasses. No one said, "Can I help you?" "I like those on you!!" After a while I just turned and walked out. Pffft.

Always respectful. Always helpful Never rude or mean…read more Highly recommend Great selection of glasses

Everyone was so nice I really appreciate Dr Payne and all his staff Rose,Angie, Jessie,Keil and…read moreall the staff the kindness and personal attention was much appreciated..I would recommend Pocono Eye in Brodheadsville PA to Everyone ..Thank You Pocono Eye

Doctor is fine but nobody ever picks up the phone or return back. Had to reschedule my appt and…read morekept leaving messages but never got return call after weeks of waiting.

It's wonderful to have a local eye doctor you can trust Very…read moreprofessional, reasonable prices and quality eye care The doctor actually goes the extra mile to make sure your glasses fit and have no issues before leaving 10 stars

Dr Dowling and her staff are great. Best eye exam I've had in years. Got questions answered and…read moreeverything explained and a great pair of glasses.

This business is merging with another company and their poor rating will be erased. I had my eye…read moreexamination the middle of February 2023. I was told my glasses would be ready in three weeks. After four weeks I decide to call them to get the status. Although the office closed due to weather, only a note was left on the door. I called and left messages complaining about their business practices. I will admit I was over the top in my conversations I left on their answering machine. I made my throat sore from all the yelling and screaming I did. That was yesterday, 3/14/2023. Today I get a call from the local PD advising my glasses are ready and could be picked up. I drive back to their store and they handed me my glasses, my prescription and my itemized bill (I thought I was overcharged, but that was not the case). They didn't have me try on the glasses. They just handed me everything and I left. The glasses do not correct my vision. My left eye is completely blurry. I go back into the store and explain that the glasses are blurry. The woman checks the Rx says they match. She says I must wait until after 4/17/2023 to be seen by the doctor as he is on vacation until then. I ask to schedule an appointment and I'm told they don't have a schedule and I must call them in April. I go back to my car and call my credit card company and dispute the charge. I then re-enter the store and return the glasses and the script and I advise I am disputing the charge with my cc company. As I'm leaving the store, she calls the police. I overhear her tell the police that i am in the store and am giving her "attitude" and she needs them to come and sort things out. After the police arrived, she explained they have a no refund policy. I said the glasses were useless to me. She then told me to take them and throw them in the dumpster for all she cared. She didn't care what I did with them as long as I took them out of the store. Stay far away from this place. Save yourself a headache.

Always goes above and beyond!!! He found a sickness on my…read moreeye that could have blinded me left untreated. This was confirmed by the hospital! He's great!!!!!!