While in my hotel room the lens came out of my glasses. Searched Yelp and fortunately found eyecarecenter was about a mile away/ I was immediately greeted and the employee quickly had my glasses repaired, then cleaned, and all done at no charge. read more

I'm from out of town and had to Uber to visit this location. I get you need an appointment, but some effort to accommodate my needs and to receive a good amount of money for a new contacts and glasses. I mean come on we're there to make money and I'm willing to wait in the chair all day to be seen because I do not have an appointment. I'm an easy $500-$1000 sale today and no effort to fit me in somewhere anytime today so I walked across the street to the enterprise. I rented a car and I went to another eye doctor that was willing to take me in without an appointment and receive payment I hate going to places that are just in business, but not in business to make money. read more

I went for my first appointment today. I saw Dr. Moore and I can honestly say she was the best eye doctor I have ever met with. She listened to my concerns and helped me find a treatment without making feel like I was imagining or exaggerating how I felt. The entire staff was exceptional. From the check in, to the exam, to the selection of glasses, and finally payment - everyone was professional, friendly, and helpful. I would highly recommend this business and Dr. Moore. read more

Terrible experience. I wanted two pairs of reading glasses. I had two pairs that I was very happy with but wanted two extra pairs (for travel and etc.). I made an appointment which took several weeks, they did an exam which I paid for, but wanted me to go to be checked for cataracts before they would give me glasses. Took several weeks to get this appointment. (My insurance covered this. They made sure of that). Finally went back to eyecarecenter and they put in an order for my glasses. When I picked them up I could not see as well as with my old ones. They gave me bifoculls (mispelled) I paid in cash over $800.00 for these two pairs. When I got home I liked my old ones much better and have went back to them. I wasted over 3 months and over $800.00 , have no idea what my insurance paid for the other exam. I would NEVER to back to them, have an appointment elsewhere where I can get what I want. Terrible experience read more

This is the best in the Roanoke valley. Great staff and customer service. Friendly people and very professionally done. I am telling all my friends and family members to go there. read more