Extremely frustrating experience with Thread Bar's Washington Square location and their handling of…read moreClassPass. I went in person to schedule a lash lift and tint and specifically told the employee I wanted to use my ClassPass credits. When I asked how to book it through ClassPass, she told me, "Don't worry about it. You don't need to book it on there since we made the appointment here." On the day of my appointment, only one hour beforehand, I received a call saying they couldn't honor it because the Washington Square location doesn't use ClassPass. Five minutes later, they called back and said they would accommodate me. I again made it very clear that I wanted to use ClassPass and was willing to go to whichever location accepted it. They specifically told me to go to Washington Square. After my service, I was then told I couldn't use ClassPass because I hadn't booked through the app--even though the same employee who performed my service was the person who originally told me I didn't need to. Their explanation was that they're "fairly new on ClassPass and still figuring it out." I understand being new to the platform, but their mistake and repeated misinformation should not cost the customer money. I paid for the service, but I won't be returning and will be reporting the experience to ClassPass. If you're going to participate in ClassPass, your staff should understand how it works and honor what customers are told.

They did a great job with my eyebrows. I got them threaded and sometimes find that people go too…read morethin for my liking. I felt that this was what I wanted and very clean Note to self that there is a 3% fee for credit card payments. You can tip via Venmo (but not pay for the service). Thread was 14

I had my eyebrows done at Subís yesterday. It was awesome! It's been a long time since I've had it…read moredone and she was very patient and friendly with me. I used to get it done at the mall, but man, the drive up there just for brows was not worth it. It was also more expensive and not as great experience as Subís. Subí really took the time to evaluate my eyebrows and find the right shape for them depending on my hair growth. I will be back every two weeks! Cheaper than the mall, closer commute, and great service!

Very satisfied! She did an amazing job & was very knowledgeable about her craft. When it comes to…read moreeyebrows, she gave me great advice on how to properly care for & even help regrow them. I'll definitely be a repeat customer.

The service is amazing. My facial was the best ever and my eyebrows were threaded and she did…read moreexactly how I asked. I will be returning soon, thinking about doing the chemical peel next!

Highly recommend. Very kind, friendly, and professional…read more I've been here a few times already and she never takes too much off and always listens to what you want. She never rushes and really takes her time, even with other clients waiting in line. I've never left unhappy; will definitely be coming back!

I got me my eyebrows micro bladed earlier and I was very impressed. After my procedure, I came back…read morefor follow up and facial. Kassy did a great job on everything. I had hydro facial and it felt fantastic. I will definitely not wait 10+ years for another one.

I came in July to ask about shading of my eyebrows and got a good suggestion from Cathy. I followed…read moreup with for a shading appointment and she was very professional and the studio was very clean. I felt welcomed and safe. I highly recommend this establishment!

I absolutely LOVE this place!! It's so clean and I love her BIRDS!! They are so spunky!! I only…read moretrust her with my brows and upper lip. Plus she does my daughter's eyebrows and lip too and it's always perfect!! I always recommend ppl I know to go here. Next time I go in, which will be very soon, I'm gonna ask for a henna tattoo! I LOVE henna so much that I wanna learn how to do them! If this place ever closed, I'd be so heartbroken!!

I went in a hairy beast, came out a beauty. I have never in my entire life thought that I could…read morehave such great eyebrows. I was skeptical trying out a new place but i'm so glad i stepped out of my comfort zone and into the light. If you have any doubts, don't doubt anymore. go here if you want the best eyebrows in town.

Think there may be some miscommunication about when they're actually open. Online said they were…read moreopen and at the door everything was locked up & no one answered the phone. This isn't the first time I've had their issue Sucks because I enjoyed going there many years ago but need a place that's consistent. Their threading services are decent esp for such a cheap price.

I usually go to this place and have never had an issue but today I had to leave a bad review…read morebecause the lady who did my eyebrows today did a horrible job. I usually have someone else, but I don't recognize this person, I wonder if she's new. I've never been so upset with how my eye eyebrows look at my life. And I am not a picky person. All I asked was for a cleanup. And she took off half of my eyebrow to the point where I look like. I'm raising one eye eyebrow at all times. I made a comment to her that they were extremely uneven and that she took off a lot more than I asked for. And she kept denying that it was fine the way it was. I probably won't come back ever again.

They charge you an extra $7 to get your eyebrows done as a walk in, but they don't tell you until…read moreyou're about to pay. I walked in as a first time customer, when it was completely empty, and they still charged it. So my subtotal was $20 instead of $13 despite me being the only one in there. She knew it was my first time there and didn't mention the extra charge when I walked in. Incredibly disappointing.

Recently I realize my brows are U G L Y! I remember why I like bangs, is because it covers my…read moreeyebrows so I don't have to get them done at all( YES, I'm extremely lazy lol). Now, I want to lose my bangs so I start to side swept my hair, there i saw my hideous covid brows lol..... I'm gonna be very honest, the last time I got my brows done was before covid hits, ahhh yeah that's at least a year and some months passed. You guys can pretty much imagine how my brows look, overgrown, no shape, etc...... I need a appointment ASAP! I called closed to home but everyone was either booked or close. Then I yelped and found Muskan of Cherry Hill. I contacted Muskan thru texts(she preferred texting, I don't mind. A matter of fact, I love communicating thru texts(it is like a "me" thing lol). She was able to squeeze me in TODAY. I was like Muskan you literally save my life/brows lol. I can't not look at my ugly undone brows for another day! Today is my first time getting my brows tinted, Muskan call it Henna. She and her mom explained every process and gave me suggestions on what color to get. Her mom started threading and shaping my brows, which she did a awesome job. Then comes the henna. I was done in about 30 minutes. My brows looks amazing. I'm already looking forward to my next appointment in about two weeks lol!

This place really needs to be cleaned. As a business offering services to so many people throughout…read morethe day I think they need to put more thought into their cleaning practices. I watched the girl waxing eyebrows literally use the same pair of gloves for ALL of the clients she serviced. I would think they would also wipe off the headrest between each client since everyone has their hair on it.

This is my go-to eyebrow threading spot whenever I'm in the area. While $14 might seem a bit pricey…read morefor a service that only takes about 5 minutes, it's absolutely worth it knowing that the job will always be well done and consistent. I leave every time with perfectly shaped brows. It's one of those places where you can rely on great results every visit.