Waited in a livestock holding pen for almost an hour. Then taken to another holding pen to wait…read moreanother half an hour. then Dr. Schluterman spent under five minutes, prescribed an ointment that gave me a terrible rash. When I reported the problem and requested the doctor maybe suggest a different medication - DEAD END. NO CALL BACK. No follow up. just treated horribly and then ignored. STAY AWAY FROM THIS MECHANISTIC INHUMAN place.

Have not had they their services. Went to preliminary assessment. Staff was friendly and nice. Eye…read moredoctor was very short and then in a hurry. Made comments about 20 minutes in, "it was taking longer than most" appointments. Also mentioned i was free to get a second opinion and he didn't need my business. Needless to say, I am trying to find another place to go. I will pay the hundred dollar deductible. They wanted me to make a decision which level of cataract surgery I wanted with no information or suggestion about what I needed. He said to come back in 3 weeks for a reevaluation if I chose one of the premium lenses. Then i was sent directly to the girl who schedules surgery. When I explained to the girl at the front desk , I was not ready to schedule a surgery. Then I was sent to the financier. This obviously did not clear up any of my questions. Then I was sent to the counselor. After going through all this, I felt like it was the first time they were explaining things about procedures and options they we're not able to satisfy, My questioning about levels of lenses or what would be best for me. But they were ready to have me pick one? Yes, I did.Watch the six mini videos they sent on my phone that were two minutes apiece. I could not pick a star rating because it's two separate issues. I believe they are capable of doing the job.Excellently. The staff and the building are very professional. Clean and capable looking. The staff was excellent. I would give them a four star. Now the doctor on the other hand may have had a bad day or something. But he is the reason i would give a one star based on he could not satisfy the questions, and I feel that it was his job, and also was about as close as you could get to the word rude. Whoever tells a client/patient , they don't need their business? For that visit on that day the doctor definitely a one star.

It's a given that Dr. Riley Sanders was going to provide master-level care. After all, he's The…read moreRetina Specialist. He gave me tests and did things to me that I've never experienced before. Oh my! I saw things that some of my classmates paid good money to see 50 years ago. When I complimented him on his staff, he didn't downplay it with false modesty. He said, "I know. We worked hard to develop this culture, and we feel like we're successful." Yeah, man! Speaking of the cultured staff, I was greeted by a stary-faced lovely lady at the front desk. I pointed to a cartoon on her wall and asked if she was making fun of me. She laughed and said no, it was to remind her that she was not an insurance expert. The first tech I saw was a very kind and gentle person. He explained each step as we went along. Some people demonstrate their expertise with strong, complicated words and an authoritative tone. Nope. He had no ego to prove. He knew his biz and I was completely at ease with him in charge. The second tech was fun and very interactive. She is definitely someone's favorite sister and a kid's favorite aunt. By the time it was her turn, my eyes were nothing but huge pupils from my too-short psychedelic experience. She said the reason for her red scrubs was so that blinded people like me could follow the color down the hall to the next room. She chaired me and we did our dance together. Then she paused. She went and got the first tech who came in and guided her in making a change. There was no hint of the experienced old-timer being bothered by the younger less-experienced. It was almost like they were ... a team, even. Borderline besties. I told Dr. Sanders that I changed a variety of healthcare providers in the past because of staff, regardless of the White Coat I came to see. He said they knew of that danger, which is why they gave as much attention to the ideal staff as they did their own expertise. Nobody wakes up and says, "Hon, ya wanna run to Moka Joe's for breakfast and then maybe later we can pick up some lumber from Home Depot and then have laser surgery at Arkansas Retina Clinic?" However, I really have to give them my praise for unmatched service beginning with text reminders plus a phone call before my appointment all the way through a fun payment experience when I left.

you had better plan on being here a few hours. they are slow or way overbooked! or both !read more

Really caring staff and would recommend to ppl Great…read moreoptions of glasses lil slow on getting contacts though and been waiting a while on my other daughter glasses and still haven't got either one of their contacts yet

I have been a patient of Dr. Mark for over 5 years. He is a great doctor and always remember me…read moreeven tho I only see him once a year. He is a great doctor. The exams are very helpful on keeping up with the health of your vision. He is a great eye doctor. I would recommend him Everytime !!!!!!

Very thorough eye exam, you'll leave seeing better than ever. I left seeing 20/25 and it has been…read morelife changing. No one ever corrected my astigmatism before and I am seeing so much more clearly than ever!

I was vary nervous my first visit my daughter-in-law worked there and i had never been to an eye…read moredoctor before my son and granddaughters took me and my daughter-in-law took care of my paperwork and the doctor tested tested and tested my eyes again he fitted me with my first ever glasses and to be honest i thought they would never work but once i got home and started trying to get used to them i just grew into them I COULD READ the TV CAPTION. All i can say is THANKS SO MUCH

Just not a doctor with true compassion for patients. At least this is how I felt seeing her.read more

She diagnosed me as hypothyroid without bothering to do the appropriate testing and put me on…read moremedication that caused me to have a great deal of horrible side effects. I stopped taking the medication due to the side effects and the fact that I had felt fine before she put me on the medicine. I went back to her after I found out that it can give you heart problems if you do not take medicine to regulate your thyroid if it is unbalanced. She only ever told me that it would make me gain weight if I didn't take medicine, by the way. She did another blood test after I told her the effect the medicine had on me and even though my thyroid levels were within the acceptable levels and I had not been on medication for months she still prescribed me another thyroid medicine and told me to come back in 4 months to adjust my dosage. I took the new medicine, felt worse than before, and went to another doctor for a second opinion. The new doctor got a copy of the blood tests that she did and told me that I am not hypothyroid and never was. She even showed me a copy of my blood tests that read they were all within the acceptable levels. Even the half assed bare minimum testing that Dr. Phillips determined I was hypothyroid from, was normal. Avoid this doctor like the plague unless you want rushed, irresponsible, bare minimum care that you wait ridiculous amounts of time to see her for.