I bought my last ever pair of glasses from Nicklins about three years ago, since then I've had…read morelaser surgery so hopefully will never need another pair. During my 20 years of needing glasses Nicklins was by far the most professional place I visited. A good selection of glasses at a wide variety of prices so all budgets are catered for. But more importantly a very good after sales service to go with your purchase. I had to return my pair when the anti glare coating became tarnished, they checked them and ordered a new pair of lenses which were delivered within a week and then when I returned fitted them into my frames while I waited. Excellent service, excellent selection and highly recommended.

what a pleasure to be dealt with manners and fantastic customer care.better than the rubbish at the…read morebottom of town in guildford.

My personal experience is very positive and I would to suggest anybody to have eye test and buy…read morespectacles. These people would not stop helping you until you're fully satisfy which is one primary reason I consider this location. I would never forget the day the arm of my spectacle (the one that I have bought from my country) has been detached and these people try to fix it free of charge.

I went to Vision Express today for the first time as I needed a pair of prescription sunglasses…read moremade up fairly quickly and they were able to offer the service I needed. The shop is actually fairly big and very brightly lit which makes looking at the glasses much easier. I found the staff attentive and helpful and I actually visited three times as I was not intending initially to have an eye test. I was due an eye test next month anyway and managed to print a voucher from the internet for a half price eye test and a 10% off voucher for a new pair of glasses. The eye test was effecient and I was seen promptly and the optician explained everything that happened. I was very impressed with the service and hopefully my glasses will be ready to be collected on Tuesday.

The whole family use this optician based in Guildford. The shop is based on 2 floors with the…read more'testing' happening on the first floor and this involves going up a fairly steep staircase and I have not seen a lift, so disabled access appears limited. The staff have always been helpful and my daughter, husband and I all wear glasses and have bought them all instore. They have a camera so you can see yourself wearing different pairs of glasses, making it easier to choose a pair. D & A are part of the nectar scheme which may be an advantage to some and there are often vouchers for free or dicounted eye tests in magazines or online.

Whenever walking into this branch the first thing I noticed is the well-presented staff. The staff…read morealways acts and look very professional. The store is always very clean and tidy and has a nice feel to it. When going here for the first time for an eye test and purchasing glasses I felt a little nervous. The staff made me feel welcome and put any worries I had an ease and the experience wasn't anywhere as bad as what I thought it would be. They have a great range of glasses and frames to choose from and these are always ready within a week or so of choosing your frames. I go here every 3 years for an eye test and I am always very pleased with the service the staff provide.