Stay away from these sharks!
The Eye Academy is twice as expensive as the rest of the high street when it comes to the eye examination. They also offer no discounts or vouchers - for example when combining with the purchase of a frame and/or lenses - at least at the time of my visit and despite request.
What is worse is their staff attitude and lack of professionalism. The prescription was scrawled on a piece of paper rather than providing it in the standard industry-standard format and on something that might be more easily retained. They also were completely unwilling (unlike their competitors) to provide the interpupillary distance and varifocal height measurements. (I have previously been able to receive this from Vision Express as an example of the difference in behaviours).
Further still, as a walk-in customer no availability was available that day for a eye-test. Perfectly fine with this we proceeded to make our way out to be told that, "they would squeeze us in"; they had one or two appointments free. Surprised - given what I was just told, I asked what time and I was then told - anytime I wanted. Should have walked away then and I was foolish for not doing so. Will not (ever) be visiting this opticians again. read more