Was a great company until Petro took over. Now they want cars moved, and gates opened. I've been…read morea customer for 25 plus years. Never had this problem beforehand.

Ideal is the best in every way! Great service and competitive pricing!…read moreVery responsive and always reliable!

Mechanics are very professional. Easy to talk to and will work very hard to solve your automobile…read moreproblems in a quick affordable manner. Peter is head mechanic and he's the best in town.

Respectfully when the driver arrived he said to my husband 200 gallons, my husband said no I…read moreordered 125 gallons my husband showed the driver our receipt 3 times 125 gallons at $3.07 not sure what the driver did NOT understand he went and gave us what we did NOT want over 200 gallons. The driver did whatever he wanted he didn't care !!! Your mistake your problem !!! And no I will not remove anything I spoke the truth people should be aware how Santa fuel operates this is absolutely NOT the first time I have had a problem with Santa Fuel but it will be the LAST . Santa fuel acts as though you are doing me a favor but it was your costly mistake not mine.

This company is there when they're customers need them whether it's oil propane or service. I…read morehighly recommended.

I have passed this location on lower Federal Rd in Danbury many times and never noticed it. I…read morealways thought it was just the heating oil truck location. Great price for gas, multiple pumps. They have a small convenience store located next to the pumps. I really liked the Digital Touch screen which showed you the price and how many gallons.

MITCHELL FUEL IS ABSOLUTELY NOT TO BE TRUSTED WHEN IT COMES TO RELIABLY FILLING A TANK AN AUTO…read moreDELIVERY. I have had 3 run-outs in the last 1214 months. Additionally, when my propane furnace kept overheating it took six plus weeks to diagnose and solve. When I called to request an adjustment for fuel usage, no response.

I have a large home and have had to replace three large air conditioning units over the past four…read moreyears. We also added a whole home generator. Rob Capri has always taken care of me. Many different repair professionals have been to my house and Keith is incredible - knowledgeable, fair, patient. Overall, the service and the team has been extremely efficient and personable. They take customer satisfaction extremely seriously. You can just tell with every interaction with them. Highly recommend.

Gault is well known for NOT being the least expensive oil/furnace company. You would expect top…read moreservice for the top prices they charge Unfortunately when you finally need them they fail big time to live up to their pricing and reputation. Three service calls and waiting for the fourth with charge after charge after charge for their guessing what part may be the problem my home still has no heat It's only been two weeks. Maybe it's me being too demanding. But two week and thousands of dollars of their guesses I very PO-ed

My antivirus said their website had a dangerous "card reading" feature and wouldn't let me open it…read more I therefore sent the Co-op an email asking a few questions about their service and have not received a reply. Not sure what's going on with them.

I don't recommend using this co op only because I thought they would source out the best prices…read more They don't, they go with only one company and generally it's at a top price and they use state averages as compared. If you use a cash oil I found way less prices than them.

I am surprised, even shocked by the poor reviews. I have relied on Paraco for years. It has been…read moreconsistently excellent. The most recent episode was during the serious storm damage Eversource suffered about a month ago. We were relying on our generator; I was concerned about our fuel level because it looked like it was going to be (and was) a multi-day loss of power. Paraco immediately made a delivery, on a Sunday morning. We have used Paraco as well to help with our propane fireplace; they folks--Jerry specifically--were great. I don't think, in 12 years, I have had a single bad experience with Paraco.

Customer service is the worst I have ever experienced in my lifetime and I am 84 yrs old. The…read morestaff are petty, small minded, and totally incompetent. And they don't listen to the customers nor do they act upon any agreements, contracts, or complaints. I had problems with them immediately when they took over Consumer's Propane business in June, 2025. It was so bad that I decided to switch companies. As a result, I told them to remove me from automatic delivery as I want to drain the tanks before moving onto a new company. Yet, I had to contact them 3 times before they finally removed the automatic delivery status. And, even though this was noted on their company account, they still chose to ignore it and did an automatic delivery anyway in the Fall. I was very upset by this but they totally ignored my feelings. The price they charged me was much higher than what the new company was going to charge me. Finally, in November, Kelly tel me to say she would help me by having the Tanks removed immediately after I switched over to a new company and she would credit the remaining propane back to me. In December, 2025, when the tanks were at 30%, I switched companies. But when I tried reaching Kelly, Customer Service personnel absolutely refused to put the call thru to Kelly. They said they would handle picking up the tanks. It's now May 15, 2026 and the tanks haven't been removed six months later. When I keep calling to ask for Kelly, they become extremely petty and start playing head games with me. I believe they are relishing my misery over this. And are enjoying every minute. So I don't recommend anybody doing business with this company and the childish, totally irresponsible customer service staff. At different times, I spoke to both male and females to no avail. I assume they don't want me to contact Kelly because she would immediately solve this issue and be nice to me. I doubt they will credit the left over propane to my account. I feel hopeless.

Communication was quick, friendly, and flexible. Next day delivery squeezed in over night. Walked…read morenew home owners through set up too. I love the option to use the online platform to schedule future deliveries.

started off as a good company. After two years I had to drop them. prices were high for me a few…read moreweeks ago so I asked if I could get a half tank, he was very rude about it.

Cannot reccomend Rural Fuels enough! Fixed our hot water heater in a very timely manner. Super…read moreresponsive and efficient. Brian is great! Pleasure to work with

We have had Rural Gas for 56 years and never a problem whether contacting them for pilot problems…read moreor replacing hot water heaters, The men that have come out have been very nice and good workers. They explain problems and how they will solve them.