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11 years ago

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Hopewell Valley Car Wash - Didn't remove floor mats!

Hopewell Valley Car Wash

(61 reviews)

Hands down. This is the best car wash I've ever had. Worth every penny. They do a wonderful job…read more They're so thorough and they're always friendly.

Owner approached me saying he read my yelp review and he is terminating my membership as we should…read morepart ways. I stated when I was ready to cancel membership I would. I noticed other reviews stated the same and noted him as being intimidating. Then the owner stated my car had mucus on it and was dirty; I said my car does not have mucus on it and is not dirty. I only ask you to clean what's in the package and your staff missed it and you approached me aggressively. After I showed him my vehicle he said well it's usually not like this. Then he tried to say well now I am canceling bc you tried to commit fraud. I said no I did not, I told your staff I was having trouble adding the vehicle and asked for their help and you finally added my vehicle where I am being charged over 100 mo. In addition, in the past the owner, you stated it was okay to switch the vehicle one time in the past. Despite all of this, the owner knows me so well that he said I had this membership for six years. This is how you provide good customer service and when I mention he is being discriminatory towards me he threatens to call the police. I did some research and found ever wash telephone number and the owner had not refunded me the membership as stated yet but refused me service despite being a paid member because he did not like my help review; his first words. I guess we're still in the 1930's making america great again.

Exxon - servicestations - Updated May 2026

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