It's a party standard gas station. Stopped in because I was in the area. Prices are pretty high…read more Nothing special, high gas prices.

Any true Texan knows this is the pre road trip stop. Yet now many families can enjoy it daily for a…read morequick bite, tasty snacks, bbq or home decor. I stopped in with a friend in town who never experienced this place and they were amazed. From the world's largest car wash to a wall of jerky. We spent about 20 minutes in here exploring each side and left with beaver nuggets and a shirt.

If I could only give a 0 STAR RATING I would: Today's visit…read morewas a very disappointing experience which may keep me out of Buc-ee's forever! I received a Buc-ee's dog leash as a gift, and the very first time I used it, it broke. Luckily, I have a good boy and didn't run off, which could have easily turned into a dangerous situation. For something as basic as a dog leash, I would think the quality would be more reliable, and this clearly wasn't. I went back to the store looking for an exchange, not even a refund, and that's where things got super weird and frustrating. I was told by the Manager Miah that without a receipt, nothing could be done. But, in the same conversation, she told me the item would also need to be in "resellable condition." .... HMMMMM.... wait, that doesn't make much sense. Let me get this straight, if the product is defective and broke on first use, how would it ever be resellable? BUuuuuuut if I did have a receipt, suddenly the broken leash is acceptable for exchange? The logic just didn't add up. Miah then insisted on stressing "store policy" and that she could lose her job for making an exception. But isn't store policy to satisfy your customers and provide them with an experience that makes them want to return. That's hard to believe that taking care of a customer over a clearly defective $20 item would be a fireable offense. Come on guys, where is the use of basic common sense. The most disappointing is that I've been a loyal Buc-ee's customer. Every year before visiting family overseas, we spend $100's of dollars on Buc-ee's merchandise, snacks, and gifts to take with us. It's been a tradition, one that ended today. Completely shocked that a company valued at over $2 Billion would choose to stand firm over a $20 defective leash. How about you guys do a better job training management to handle situations like this with a little flexibility and customer-first thinking vs. scaring them into losing their jobs, which loses customers! I used to enjoy shopping at Buc-ee's, but after this experience, I def. will not be back!

No prices on the snacks. . $3.30 for a King Sized Snicker bar. I would of passed knowing I was…read morepaying this but, oh well. Another gas station is charging the same but it's labeled. Interior still feels new. But, what's the deal on not pricing the snacks?

Sadly I have to give this Chevron a fail on their bathroom condition. I obviously came here to fill…read moremy tank, as an Amazon driver delivering to the Katy area it's super important places I stop at are clean abs safe specially for women, this entire station is grungy, dirty unkempt, bathroom is in horrible condition, I had to sanitize my own toilet and was barely able to sit on it, there was a puddle of rain water? On the floor, no toilet paper no paper towels, worse than a cat mechanic shop. JEESH, I hate to be harsh but Katy is an expensive upscale area and they are the only Closest brand name gas in all of old town Katy, I hate that I don't have a safe place that's clean. Doing these routes takes hours! :(

I was going to write mean things about Barbie in this review, but She'll inevitably read it, so I…read moredecided against it. Located west of the Old Town Center of Katy you will find a donut shop with a pizza shop with a gas station, which has pretty average prices for Katy, which is cheaper than the average Houston price I would say. It's nice and clean and easy to access and not too busy of an intersection, so on all levels it's a pretty good gas station to use.

Gas prices are slightly high due to their location, but often have some sort of drink special. That…read moreis important to me since they are in close proximity to the park. This place is also connected to Church's Chicken, which allows for a cheap eats when eating off their dollar menu. Customer service is always good here.

Went here for 10 cent discount per gallon through the Upside app. A very uneventful experience. The…read morestation wasn't very crowded and I was able to get in and out within five minutes. I didn't get to go inside, but the outside seemed pretty clean for a gas station. they are also known for having some of the lowest prices for gas in this area.

If you try to make it here for gas and you're almost empty, you'll run out 2 miles down the road…read more That's Murphy's Law. Extraordinarily cheap gas station located in Katy Texas which can often be the lowest of the prices in this area. And when that happens Barbie flips off her shoes because that's what she does when she gets super excited as you can see from the pictures. Of course I don't like giving my money to Walmart - but it's nice to save $0.10 on gas and they usually are about $0.10 cheaper than about the average. Not the cheapest in Katy but sometimes almost thereabouts.

Came on Saturday 3-21-26 @ 5:30. The gentleman behind the counter was so courteous and welcoming!…read moreAbsolutely wonderful person! I will be back, wonderful customer service.

I have never been so dissatisfied with customer service like the one received today at this gas…read morestation. Trying to enjoy a day at the water park that's close to here. Stopped by quick to get some snacks and use restroom. * First issue is having my partner locked inside the restroom. What's the reason to have an open restroom and then not check if anyone is in it before locking it. (Not so much of a big deal at least recognize it and apologize) *Have kids juice in stock go to cashier to pay for it and get told she can't sell it to us due to "items not allowed to be sold,to get a different juice " I say okay maybe barcode not scanning I try getting a different one with same cartoon so my kid can get his favorite juice. She stated she can't sell me anything from the same kind. I don't understand how you can have something in stock and not be able to sell it. Went to a different gas station bough our juices no problem!

Do not give this store any business!!…read more I was in a bit of a hurry , so my mistake but I ended up paying $3.34 a gallon for plus at this Shell , when I ask the older middle eastern gentleman, he just kind of gave me an attitude, I didn't want any money back, I just thought it was a mistake, I usually pump at the Exxon across the highway, and it is only $2.69 for plus, so do yourself a favor and go to EXXON.

Just got kicked out, Did I make too high energy of an entrance or something? I wasn't angry. Polite…read moreto everyone in the store. Dunno. NVM 4869. Will sort this out in a few days. Misunderstanding? Take one more picture.

Not an Exxon no more it's a shells, employees rude as hell and they can take your gas money…read moresometimes if you do it at the counter . The Indian guy is rude, the Hispanic guy doesn't want to work and is also rude . I asked for gas on a pump just to wait 15 minutes for them to tell me I have to pay again . Without getting my money back . This location sucks and always have issues

Terrible service had to wait 10 minutes for someone to walk up to the front desk. No useful info…read more She immediately walked in the back again and the guy behind me had to literally yell out "hello??" To the back and she came out again. The moment that transaction was over she went to the back again. Horrible service. Stand at the counter and don't play hide and seek.