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    Exxon

    2.0 (2 reviews)
    Ultra High-EndGas Stations, Convenience Stores

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    9 months ago

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    Murphy USA - Lovin' that $2.429!

    Murphy USA

    (3 reviews)

    Cordova

    I arrived at 7pm on Friday 12/01/23 to make a quick purchase in the store and was stopped at the…read moredoo. I was told that they are closed by the rudest person I've ever me. She was speaking from behind the door glass "that she was on break" and they were closed for 30 minutes. Someone was sitting on a stool behind a register and she was at the door. Don't understand why 2 people are on break at the same time. Turning customers away from purchasing items that support' the business and its employees. Very disappointing!!!

    I stopped to get gas Monday at 10:30 am.As I was standing pumping the gas the attendant came out,…read moreshe looked like I kicked her puppy. She said " you need to come in and pay for that" I stated I was using my card, it was approved. She started screaming at me that I needed to go inside and pay. Then she said " this isn't your gas, it's hers, ( pointing to a woman behind her). I'm so confused at this point. I stated , how can it be hers if she is over there and I'm pumping. Fast forward, I go inside and she is still yelling at me.. then she says the woman told her pump 16, it should have been 15. I stated I hope that after I pay " her" gas, that when I pisump mine I don't get double charged. She then said to me again screaming " do you want my f'n name, address And ss number ". I walked out to finish pumping.. I put my card back in and it says ' can't continue, changed owed". I when in and said told her what the pump said. Again she is screaming at me.. sjhe said i dont owe you nothing. I explained that wasnt what i was saying, that the pump was saying this. So as she keeps screaming. I said mam, i came to get gas. I did nothing wrong. You entered the wrong pump number. Now she lost it. Screaming she doesnt make mistakes. As i went out side this other woman who screwed up the numbers has been following me back and forth. Not saying anything, just a stupid grin on her face. I turned to her and said. You should be apologizing to both that attendant and me for all this. Well she started calling me sime really nasty filthy names. Thru her keys on the ground and wanted to fight. I honestly was so angry i was going to get out and slap her. Because of the nadty mouth of hers. In the end i just got in my car and left. Instead of the attendant coming to me politely in the first place and stating she entered the wrong pump number and say that she had put in an amount of $18. For this woman. It would have been so much easier. But to come out yelling and acting like i did something wrong.Never ever again will i go there. And i will make sure every one i know doesnt use Murphys. Because their attendant have absolutely no customer service skils. To be reprenting a company, screaming and yelling and cursing is absolutely unacceptable.

    Exxon - servicestations - Updated May 2026

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