We stopped by this Shell gas station because it was conveniently nearby the Cherokee casino. They…read morehave multiple gas pumps and snacks/drinks inside. It was late and we were wanting some hot coffee. The young lady that was working, was very friendly and made us a fresh pot of coffee. It only took a few minutes, so we were very impressed with the customer service. The coffee was yummy and fresh! I recommend trying them out for sure.

Being here makes me incredibly sad that I don't have one anywhere near me…read more Let's talk about the hot food first ! We had the best brisket sandwich. The sauce is a little sweet, I recommend the sliced brisket over the chopped brisket any day. I would recommend to just skip The three meat sandwich, all you could taste is a sausage- and this may be a hot take... But I don't love the sausage. As for the chicken tenders, wait until it's hot fresh and just put out and it's a life-changing experience. The Buc-ee's sauce is the only way to go. You can get barbecue sauce or honey mustard at any other place. The fries are definitely better than the homemade chips. I did not like those chips, I don't know if I just didn't have them hot and fresh, but I would say skip them. We got some banana pudding to go. Also, would not recommend. It's vanilla pudding with some bananas and wafers. I like my banana pudding to be banana pudding not vanilla pudding with bananas, etc.. We grabbed some essential road trip, snacks, including Buc-ee's nuggets, two different kinds of beef, jerky, peanuts, pickle, flavored potato sticks, and some of their signature mince, both the cotton candy and the traditional. We also got some of their signature cola. The diet cola was mid, the regular was better. and in addition to the snacks and food, we also picked up a hat and a T-shirt for both of us. The staff were amazing. This place is like Grand Central Station, it gets very crowded very fast. Speaking of fast, the cashiers and folks working at the meat carving station were legendarily fast.. The whole experience is great ftom the moment you park in the clean parking lot until the moment you checkout! and if you need to use their bathrooms those are also pristine with a great light system that tells you exactly which stall is open. This place is a well oiled machine designed to be a road tripper's paradise

This was my second Buc-ee's on my way from Cincinnati to Pigeon Forge, TN. This Buc-ee's is huge!!…read moreI recommend a stop even if you just stopped in the smaller Richmond store!! Just be sure to save some room in your belly for some amazing brisket! You can fill up the tank and be ready to blaze out of Pigeon Forge after singing a duet with Dolly! Fun times and friendly people here in TN!!

This is the only place I go to fuel up. They have fast pumps. You have an option to purchase…read morelottery tickets at the pump if you wish. The pumps take credit/debit cards or you can prepay at the window. QP also offer debit cards and gift cards. It's a clean place. I see the workers often cleaning the area. It has cigarette/tobacco and snacks at the window. There are about 6 drink vending machines across from the pumps. There is air and fluids to purchase if needed. It's a very large lot so there aren't a lot of waiting or confusion of entering and exiting. The older couple that operate this location are amazing folks. They decorate the place for every season and holiday. They both are so extremely friendly and helpful. They give my doggies treats too!

Wasn't a fan of this gas station at all. Came here after entering North Carolina into Cherokee. I…read morewas looking for a few things snack wise. My wife went to go play the lottery and even though my wife didn't win off anything from the scratch off. The staff accused her of breaking the machine and threatened us that we would spend hundreds to repair it which didn't happen. I declined patronizing this business and took my business elsewhere. They did on one hand have a great drink selection of liquor to soda. Not too many good road snacks.

Customer service here is outstanding. If you are passing through or staying in Cherokee, this is…read morethe type of business that appreciates customers. Clean and safe.

Passing through town and was pleasantly surprised by this little spot. It legitimately has…read moreEVERYTHING you could need. Drinks, condiments, meat, medicine, ready made meals to grab and go, batteries and things for the house... and of course it's a gas station to boot! The gentleman working couldn't have been nicer and the bathroom was super clean. Donna Jo's for the win.

Ice cold beer but kinda slow in the service department. Packed full of junk too!! Everything from…read moreWD-40 to peanuts

Recently stopped here to grab some food, snacks and an emergency bathroom break since I was in the…read morearea. It's a Casual gas station, always seems to be alot of police activity around it too since it's off of a busy road. Staff was friendly. Plenty of gas pumps are here with great things in walking distance. Casual visit.

I would give it no stars if possible pull into car wash. Light that tells you to stop. Therefore…read morebacked up a couple of feet and pulled forward again. Machine never turned on. I went inside to speak with the manager. He said they could not refund me the cost of the car wash because it was human error that caused the issue. the machine did not turn on and did not wash my truck. Basically they just stole money from me. There was no reason he could not refund me. They just said that was their policy that if it was human error, they did not refund. I bought gas and items there multiple times. I will never go there again ! Poor Customer Service!

Sheesh! Cars parked in front of the gas tanks but the people are inside, eating. The place was…read morecrowded with people desperate to use the bathrooms which had two questionable stalls. I hope we never have to come back!

Greatest gas station ever! (At this particular moment in time/space)…read moreI've been coming down the mountain for about half an hour with the check gauge light on and since replacing the spring shackles and taking the topper off the bed I don't know where the little white truckster runs out of gas. The gas is a few pennies more per gallon but is right at the bottom of the ramp so I'll pay it this time. Clean facility, well kept with a small dining area and friendly staff. Snacks and sundries are available to satisfy some of your baser desires. Welcome to Tennessee!