We were on a roadtrip passing through Georgia and we started having brake issues. They had the…read moreneeded parts on hand and got us back on the road in @ 2 hours. Our service advisor, Nick, was very professional and efficient.

My grandmother, Pam Israel, bought myself and my family a used Volvo from here back in November…read more The car was sold to her by Art Fasto. My husband and I are no longer locals here. We were trading my old car in and we had to wait to do so until we came in town for the Christmas holidays. She was very clear with Art about the fact we did not live here and would not be able to bring my car in until later. They claimed that they had "fixed everything on the Volvo" before she purchased. She even purchased it with a warranty. Immediately upon leaving town when we got the car during the holidays, we noticed that there was an issue with the gas tank. While dispensing gas, the pump will continuously shut off. We thought maybe it was just the gas station we were at. No. This happens at EVERY gas station we go to. If we do not trickle the gas in, it will stop every few seconds. Also on this trip back home, we went to plug in our phones and noticed that not a single outlet in the car worked. We decided to try and take it to a service department back home in Nashville when we were told these issues were NOT covered under warranty and those two issues alone would cost us $600-$800 to fix...EACH. We decided to schedule an appointment for Butler Chevrolet's service department to diagnose it and see what they would quote us to fix the problems since they sold us the car. The 4th of July weekend was the only long weekend we've had time to do so. My grandmother called Tuesday, July 2nd to schedule us a time to bring it in when we were in town. She spoke to a lady that scheduled us for 8 AM on Friday, July 5th. She told us that Brittany in the service department would be our contact when we came in for our appointment. Not a SINGLE mention to us that this dealership wouldn't have the capability to service a Volvo. My husband and I show up at 8 AM. He goes and speaks with Brittany who immediately gives him attitude. She tells him she was not our contact although we were told she was and said "An electrical issue on a Volvo on a Friday?" with attitude and acted annoyed we were even there even though the dealership had scheduled us days prior. Missy in the service department then tells my husband that while they could look at the vehicle there isn't much else that could be done for a Volvo at their dealership. Why would they even schedule us in the first place and have us come in for literally nothing? I would've rather been told ahead of time they wouldn't even be able to help. On top of all of this, we just had to replace every single tire on the car because the car had been sold to us with tires so worn that even 7 months in it was pointless for them to even be rotated. That was almost $1,000. I struggle to believe that these are issues they simply missed. So for Art to have proudly sold this car to her "all fixed up" is ridiculous. We were also told we would be given a list of all the fixes they did prior to sale which we never received. We are about to be over $2,000 in fixes alone to this car and we have barely even had it for 7 months. That coupled with the attitudes we have received is just poor, poor business. We will never be buying from a Butler dealership again.

Pro-Tech was just what I needed when my truck needed service while out of town in Macon. I called…read morelate on the 4th July and they were able to take care of me the next day. Míguel came out and was very honest about his concerns with the rust on my truck. Yes, it's from up north. I chose to get it towed to his garage. As promised, he started work on it immediately and less then 3 hours later, I was on my way back to Atlanta! No painful waiting for a dealership to try fit you in and overcharge you for the work done, all my questions answered, and very professional.

Pro-Tech was quick to come out. I do my own mechanic work and my floor jack unfortunately slipped…read moreand got wedged between my front sway bar and my rack and pinion so I was unable to get my Jack out. I only own one Jack so I was unable to lift the car so I could loosen the sway bar. Thankfully these guys were quick to respond and we're able to free my Jack.

They do quality work with fair prices and great service!…read more Keith Davis SgtMaj USMC Ret

This place is wonderful! They are bilingual! Extremely friendly! I rode in on a spare. I told them…read morethe exact tire I needed it and they replaced it within minutes. This is one of the best tire experiences I ever had! Mucho Gracias!

DISHONEST, owner lacks integrity and is lazy…read more Mechanics don't reassemble your car correctly. BEWARE. These folks are shady. They missed a lug nut on my wheels when getting new tires, let me drive around with it, and the owner went straight into defense mode and claimed that it was missing to begin with. He wouldn't refund me for the install cost and was nasty. This place is also unprofessional, they never call you when your vehicle is done despite always asking when I'm there. Additionally, the owner that sits in the back is grumpy and sighed that he had to get up and came to the counter when I was there to pickup my car. He just looked at me and kept eating his lunch when I walked in. This place is not reliable and I wouldn't trust them. The owner has no integrity or honesty.

They used to be great and I said buy your tires from Vineville tire and no other. That was when the…read moreold man was living and at himself. Now, robbie with the pop bottle rings on his fingers is running things into the ground. Liberace had better rings than that. They claim to be able to do lots of stuff mechanically with a car. The fact is, they mess up things and won't stand behind their work. Let me say that again:THEY DON'T STAND BEHIND THEIR WORK! Took my car to them because of an intermittent starter problem. Broke the bolts loose from the exhaust to get to the starter. No problem they said. Yeah, there were now more problems. They either didn't put the bolts back the way it should have been, missed a few or whatever.Rattle, rattle, rattle.Potentially dangerous now. Don't work on a car if you don't know how to repair that model. But, why let making money get in the way? duh. I later took it to another shop who said I need a new starter.Problem solved. How simple is that? How simple is robbie not catching that a starter needs replacing?It's not rocket science. Simple problem but robbie wasn't smart enough to figure that out. Typical. Took it back to them. I had the starter issue and electrical issue. They charged me cash money for saying they fixed it but didn't. I take it back and good ole robbie says "no." No what? You took cash money from me to fix it and now you think your cheap glass rings that don't even sparkle on your fingers entitles you to tell customers that when they messed customers' cars up to simply go away? Liberace wouldn't do that. I know10k gold when I see it. Not sure if it was that or simply 10k plated. Probably plated. But to parade that around on one's hand like it's a magic wand? It's very silly.He acts like royalty. I finally had to file a complaint with the CC company and a BBB complaint. They almost missed the deadline to reply to the BBB which would have defaulted in their rating down. They replied that they didn't contact me, reply or refund my money because they "knew" I had filed a charge back and I would get my money back from that. Really? Are you kidding me? Did they have to hire a rocket scientist to come up with that clever reply? Let's recap: They don't fix problems they create on your car, and don't refund money customers paid to the to fix problems. Their business model is to let credit card companies process charge backs? That's how it worked out with me. Liberace would never do this. Ladies and gentlemen, this is how they do business if you have a problem. They ignore it and if you show up, usher you out the door. Move along. Nothing to see here. Go away. We have other people to get money from. When the old man ran the place, it wasn't like this. It was wonderful. Now, robbie just messes things up and hopes that the customer goes away never to come back again if they mess things up. Go to vineville tire at your own risk. If things go well, great. If they go bad, you lose time, money and the use of your vehicle because of them. I can't believe how this guy behaves to customers. He wants one class of customer and no other. If you don't fit that model, he just tries to sparkle his rings at you like Elisabeth Taylor as if that matters. He doesn't look at thing like Miss Taylor. I recall the day that robbie was in a head on collision on Vineville Ave a few years ago. It wasn't busy that day in the shop. The old man was concerned telling me all about it. He was upset and no doubt about it. I was so very shocked what he said to me on that accident with robbie. I just couldn't believe what he said. But, I now see his point and the old man was very right. Expect to get an attitude if you go in. Expect them to think that THEY gave you a great favor by simply working on your car. Guys, keep your receipts. Use a credit card. Drive the car on the highway, look under the hood the day you get it back. Document it. Take pictures before and after. They are a "likeable" company. By that I mean, when you walk in the door, they either "like" you or they don't. If they don't. You need to leave. LEAVE! Take a gander at the gaudy rings. Maybe he doesn't know how to buy diamonds? Maybe he just doesn't know? Maybe he loves spending money on gumball machines? But wearing two such rings is something that only Liberace would do and people actually liked him. To my knowledge, robbie doesn't have a piano in the office. Liberace had more hair than robbie even if it were kept in a drawer. People take notice and will go somewhere else. The tires come from a central warehouse and are ordered usually on the day you come in. It should be the same price at the next place down the road for tires. If Vineville charges more, you know why--it's the rings. The difference with any place and others is the attitude. Vineville tire, it's not still 1958.