Drove from Wisconsin for a specific bike. Mike, Grace, and Chris were all helpful over the phone…read moreand wonderful when I arrived. Everything taken care of in a timely manner. Great team and highly recommend!! Thank You Ft Wayne Harley!

En route to a brother's funeral, and needed a 10K oil change on my new 2025 Street Glide. No…read moreappt., just rode in and said I'd wait if they could do it. I had to leave in 2 hrs. Ryan in parts and the service manager moved their team to make room for my bike. 90 minutes later, they finished. Included a wash, multipoint inspection w/recommendations along with some well received appreciation. They understood my concern for a departed brother and acted quickly to accommodate. I appreciated both their Herculean effort as well as their respect and consideration in my circumstances. I felt like family even though we'd just met.

I took my car to a chain place to get one tire changed. They said they could not do that and it had…read moreto be all four. I went to Tom Steele and they got me in and out in less than a hour! I bought a used tire from them, that looks great, and the whole experience only cost me $58. I will use Tom Steele from now on! They rule.

I'm done leasing!! 4 cars later... No more terrible service…read moreadvisor either. TJ is amazing. Great job on my new tires and service. A fraction of the price at the dealership. I'm referring all my friends. Thank you SO MUCH!!

Since the first time I used Tom Steele automotive I've never went anywhere else. Love this place…read morefor 15yrs now!

Tom Steele will get some good used tires on your hooptie. He will sell you new or used tires at…read morefair market price. They don't do free balance and rotations like a lot of places. If you need a tire plugged they will charge you. Other places do it for free. Weigh all your options before purchasing tires. Now if you need some good used one for your hooptie, this might be the place for you. If I was buying new I would go elsewhere. Wait times here can be a little long at times.

He was so kind and gave me an amazing price! Doesn't mess around and gets things done quickly and…read moregets them done right. Definitely recommend you come here to get your vehicle fixed.

Honest and reasonable!!! Nice person and extremely knowledgeable ! I wouldn't trust anyone else in…read moreFort Wayne

I've been to Curtis several times now with several vehicles. He definitely knows his stuff. He's…read moredone simple stuff like O2 sensors or greasing brakes to replacing cracked exhaust manifolds and diagnosing issues. He doesn't over charge and is very reasonably priced. One of the only honest mechanics left in Fort Wayne. Just bought a used truck a couple days ago and will be taking it to him soon to get it all checked out. I highly recommend him to everyone.

Had my check engine light on, they diagnosed the issue(s) and provided a quote. Woodward did a…read moregreat job. Kept to the quoted amount and communicated any changes in a timely manner. I will be recommending them to my friends and family.

I have to just give the best review for McMahons. I was stranded on the side of the road with a…read moreflat tire and I was to weak to change it myself for the lug nut removal. I called several local mechanics, tire companies, family And friends and all of them said no or they were working. My last call to McMahons just goes to show me that they are still decent human beings in this world. By the time I called I was sobbing and weather or not the man who answered felt pitty for me he asked back in the shop of a truck would be willing to go to my location which was close to their shop by the grace of god they said yes. Normally McMahons only does site visit for semi trucks so I felt blessed. They showed up quick, with smiles on Their faces and so friendly and caring. Rex was one and the other Justin. Young fellows with hearts of GOLD! They drove up made sure they and my car were safe since we were in a busy area and worked quickly knowing exactly what to do. In no time at all they had my doughnut tire on and I was in the road. Well worth the money I paid. I would recommend McMahons in a heartbeat. And if you can ask for Rex and Justin! They were amazing. Sweetest young men I've met in awhile. Take your vehicle there for new tires or even an oil change. Best customer service I've seen in awhile.

Been going to this location for a decade, and this will be the last time I provide any opportunity…read morefor business. I scheduled a pickup (which they do for the business I'm employed under) for Monday at 9am- I checked with my concierge at 3pm that day and the porter had failed to pickup my car (day one missed). I called over to them and they'd informed me they had me down for a drop off (which I've literally never done in 10 years), whatever- I told them my car would be in the parking lot for pickup Tuesday at 9am. I get a notification on Tuesday at 12:41pm that the car had been picked up. I receive no verbal update until about 3pm when I'm told the car will be repaired and returned to me by end of business day. I got a second call about 30 minutes later informing me that was incorrect, and NOTHING had been performed on the car- they'd instead be returning it to the lot with NO SERVICE provided, but they need my car for a third day. Fine. My car is waiting in the lot at 7:30 Wednesday am and I CALL THEM specifically to inform the car is there, and I'm anticipating a pickup from them at 9am (to avoid a similar debacle to the previous day)- My concierge team calls me at 10:40 to let me know they just picked the car up. I was contacted today at 2pm for payment, no apologies until I addressed my concerns head on- to which I was met with a "I didn't want to tell you this, but we're super short staffed- I don't want to feed you excuses" blah blah blah. Chapin and Team- Customers DON'T CARE how busy you are. They care about how YOU MAKE THEM FEEL. And when you make me feel like I'm not a priority- I'm going to seek that feeling out elsewhere. All of this wait for A PAIR OF HEADLIGHTS and A SINGLE TIRE for a MOPAR/Domestic vehicle with a VERY common tire size no less.

After leaving my previous review, I received a personal phone call from the owner of the shop. We…read moreboth explained our situation and came to a good meeting place. While we'll see what the future holds, he definitely earned my business back. This level of customer service is what I was looking for. I appreciate Chip very much.

Best mechanics in town! They go above and beyond to help and always do a great job. Everyone there…read moreis extremely nice and up front.

Trustworthy and honest people here. They don't overcharge you or recommend unnecessary repairs…read more They always make you feel like your concerns are heard. The quality of repairs are good. Highly recommend.

Make sure you ask them to check your transmission fluid while getting an oil changed. they never…read morechecked mine, spent 4300$ on a new one. I called around to other places after this happened and it is standard to check the transmission fluid. Lazy employees.