Belle has a nice large facility that is clean, modern and comfortable. This facility is hard to…read moreget to as you have to navigate the back alleys. Once you emerge on the building you have to by pass all the open bays to get to the shore front. Once this day there were four desk people working. All were professional in fees and conduct. The were eager to help. I listened to many stories on why a car had problems and what solutions they offered. All were done with respect and non pressure. There were about 10 tech jams working today. Plenty help help to process scheduled appointments and walk ins. Today in choose to make an appointment on line. It was easy to do. They seemed prepared to start my work by time the appointment time arrived. My day was costly than I planned. I feel like they were being honest about my issues. The cost seemed a lot but probably fair. The work took over 3.5 hours. On the down side...I noticed the all important sign going into the shop that required people to wear safety glasses. 9 of 12 people didn't wear safety glasses including 4 management/desk types.

Returned my keys and didn't mention damage to the rear bumper. I went back in and asked for the…read moremanager to look at it. He took a picture and said they were going to pull camera footage and call me. After waiting a few days I called them and they gave me the same story. They had better things to do I guess. So I figured I'd call corporate and wouldn't ya know same story. Gave me the run around and it's been over a month.

Mike and his team are fantastic! They get the job done quickly and at a fair price. Unlike other…read moreplaces, they don't invent extra issues, what they say needs fixing is what really needs attention. Very reliable and trustworthy. Highly recommend!

My 12 year old Honda Fit was in need of some major TLC--low mpg (28 mpg), gas smell, erratic…read moreacceleration, and a variety of engine noises--and I had been dissatisfied with other service providers. Half a day after bringing it in to NWSC, I had a car that purred, made no noises, not a whiff of gasoline, and ran like new. After my first full tank of gas, I calculated I was getting 34.2 mpg (it was interstate driving) which was around 35 mpg when the car was brand new. I couldn't believe it--I will be getting over 50 miles more per tank of gas. The price was significantly lower than my previous place (I checked the itemized receipt against an older one where some of the items were the same such as oil change). Definitely bang for my buck.

I took my daughters car in to have it checked for ABS error codes (that a local auto parts store…read moreid'ed with a scan) and to have TPM sensors replaced. Unfortunately, it appears the tech at the parts store cleared the error codes, so the ABS will remain until it triggers another error. The tire sensors were changed and the pricing was exactly what they said it would be. I will use this shop again for our other vehicles.

I went to Kruse for an oil change today. My engine light is on and I didn't mention it to them. I…read morepaid a FRACTION of the cost for my oil change that other places charge - AND I got a reason for my engine light being on - a very specific reason. A little background - I took my car to Tom Kelly Buick a month ago and without even diagnosing, Kelly said they were "positive" the catalytic converter needed to be replaced (not even 60,000 miles on the car) and gave me a quote of about $2700 - just for the part. I felt Kelly was not being honest with me so I did not acknowledge their quote. Today, Kruse proved me right! Not only did Kruse give me a specific reason related to an exhaust leak (which isn't even CLOSE to what Kelly would have robbed me for). Kruse went way above what I expected with their HONESTY!!! THANK YOU, KRUSE AUTOMOTIVE! You have earned a customer for life. I will refer EVERYONE to this locally owned business!!! Kruse - you have my loyalty

Very good service at a very reasonable price. Everyone that I interacted with was very friendly and…read morecustomer oriented.

Dropped off a replacement panel from my tailgate. Cody gave a very competitive quote for the…read morerefinishing of the garnish panel. The color match from a broken piece was 100%! Perfectly executed in one day. Another shop said it was a very difficult color to match and probably we should paint the whole tailgate to be sure.

Top-notch from start to finish. Unlike 3 other places I contacted, I didn't need an appointment for…read morea quote. I pulled up and was helped by Ron, who produced a speedy quote for paint repair on my 2024 Equinox. He was efficient, pleasant, knowledgeable and professional. Not only was the Boyd quote the lowest of all obtained, but I felt the most comfortable about getting the work done here, and they didn't disappoint. The paint job was done well, it was completed a day earlier than the promised day, and also completed at the quoted price. I will return again with any future needs.

Someone side-swiped my car so I took it to Boyd's. I had an excellent experience a few years ago…read morewhere they repaired my van. Ron checked the damage and was able to buff out the problem and conclude there was no permanent damage. Grateful for his expertise and willingness to resolve the problem. I will be back. Very satisfied.

Very communicative. They may not be the cheapest option, but you definitely get what you pay for…read more So glad to have found this local shop.

I brought my 2017 Chevy Trax in for an AC recharge and oil change, after checking it out there was…read morea leaky hose. Very friendly and the timing was great. I highly recommend!

I had a really bad oil leak and Mark showed up out of nowhere and fixed it on the spot. He was a…read moregodsend. He knows what he is doing and he is good at it.