I'll start with the reason I gave one star; The young gentleman who kept his cool and showed genuine compassion in spite of my blatant distress was very kind, helpful and even offered a no charge flock and key. I was moving out of a monthly Airbnb rental because I was forced to resign from my remote/virtual speech therapy due to what I now know was Long Covid, a textbook case per the two doctors who officially diagnosed me this past early spring. I was experiencing extremely bizarre symptoms I was not ever prone to after a mild case of Covid in late August 2022. For the next 4 months I managed to push through and almost made it to the end of the semester, but just as I was set to complete only 12-15 short, simple routine progress reports due the last day before winter break, I began shaking with tremors stemming from the core of my being and felt like I could continue to work at my stand up desk and risk death by stroke or hear failure or collapse into my bed, wrwppfreeze, I turned both my phone and computer off and spent the two week winter break too stunned and afraid and shamed because I had no clue what was wrong with me and I knew my supervisor and other school staff would be contacting me to turn in my progress reports to meet the deadline for compliance no matter the extenuating circumstance I found myself in. Like millions of other Americans who have lost their jobs to Long Covid brain, nervous system and immune system dysfunction with severely debilitating side effects with no successful treatments or cure in sight. At any rate, I was too sick and in financial ruins, afraid to leave my bed let alone drive to my storage unit to pack it all back jnto my car and store it for free at my boyfriend's house. When I was driving home from getting my dog and I out for a quick walk and fresh air on a "good" day, I stopped by and cleared out almost all of my belongings EXCEPT for a few things too heavy for me to lift from the cart to my trunk by myself. No one was around to help and it was freezing and pouring down rain, so I locked up and drove home thinking I'd take a friend to help me before the end of my rental month and be done with it; however, that's not how long Covid works; when they say not to push through and to pace yourself, they are right! I was so messed up from that little outing with my dog and stop at my storage unit that I had to spend about 2 weeks in bed recovering. When spring arrived, I called my local storage store and explained to the woman who answered that the items I'd left behind were the most important ones, really the only ones I had sentimental attachment, to: my late beloved mom's children's book collection (an exceptional and unforgettable remedial teacher for 18 years at Saint Luke's School who helped instill the love of learning through reading stories and gazing at illustrations in picture books and YA short stories; fiction, nonfiction; poetry and letter writing. She converted her room inside the dilapidated auxiliary teacher's mobile unit outside the main building into a safe, comfortable, cozy reading nook. She rocked on her wicker rocking chair reading to her student who grabbed a seat on the big puffy lavender corduroy sofa or one a bright and cheery colored floor pillow plopped down on a gently used area rug my mom scored at a thrift store along with the couch and floor pillow. She was the kind of mom who read to me at every opportunity, long after the bubbles the bath tub fizzled our and my ten little fingers and ten little toes shriveled into tiny raisins, and the bath water lukewarm warm. So I had two giant heavy wooden crates of her mostly children picture book collection; in gently worn but good condition except for the inky blue unmistakable cursive hand writing inside the front cover where she wrote her name and sometimes a memory she had reading the book to me or my little brother. She had the entire series such as my personal favorites: The Serendipity collection's Catundra a story about a plump orange tabby cat who ran out of food at his abandoned cabin in the woods by a steam where he met a very clever mouse who knew poor Catundra was always hungry because she was lonely and had no friends. The mouse said please don't eat me; I'll be your friend and teach you how to exercise and eat healthy foods. Since I'm an aspiring children's book author; it's needless to say how sentimental; irreplaceable and invaluable (but I can only imagine what someone paid because the entire series were indeed worth a decent size coin. Along with the crates or books, I left behind her heavy cedar chest my dad lovingly and skillfully restored with slate blue paint and pewter hardwire; for as long as I can remember, this chest sat facing the foot of her bed in a perfectly sized built in "cove," protecting her treasured cashmere and other woolen or silk sweaters and accessories both of which moths love to eat, unless locked safely in a cedar chest. read more

We were in a pinch and had to move our son's stuff on short notice. The employees here were so kind and helpful. This is a very secure place and I love the security there. Will definitely use them again. read more

Jenn was extremely helpful in getting my storage spot set up for my car. The paper work was a bit complicated on my end but she made it easy to get started. read more

Jenn made it super easy to set up space for my new camper! prices are right too!

I just wrote a review on extra storage today. And I just looked in my mail box to find that my storage fee has up from $168.78 to $220.13 dollars more a month. I just not even given a 30 day notice. I will be moving my personal belongings to a different location. I will definitely pay the cost me but it's the Principle of the matter. I know everyone is trying to get extra money because of the Covid pandemic that we all had to go through. This is not fair. read more

My first time using self storage and it was extremely easy with Extra Space Storage. Jenn made the sign up process quick and easy. Great customer service! read more

Great place to rent a storage unit. I rented a unit for commercial use. We have packages coming in all the time. The staff are very friendly and do anything they can to help us out! read more

I am extremely pleased that I chose Extra Space Storage. I have had stored at places places before, but this is a completely different experience! The management is amazing. The units are large, cleaner, and seem very safe! I love how easy it has been to start moving everything in. Not to mention they let me park my rental over night so I did not have to drive it home! Everything about Extra is great! Secure, easy to navigate, and extremely helpful staff! The prices are great and they treat people very well! They also follow all COVID profiles! Thank you thank thank you! read more