I have been a tenant of this facility for about 2 years so I can give an accurate observation of renting a storage unit at this Extra Space Storage location. There have been some personnel changes recently and in my opinion, it is an improvement. Billy, the new site manager is an added asset to this facility. He is very pleasant to communicate with and extremely helpful in handling any needs pertaining to my account and does so in a timely manner. He is also excellent in understanding how to find a solution to make my rental experience much easier and stress free. The facility is clean and secure and has ample space for parking and access to the entry doors. The only issue I have at all is the fact that the interior lights are on a timer and shut off after less than 10 minutes of no detected activity. In my case, one of my 2 units is 15 feet from the door to the back wall. When the light shuts off, it is pitch black. I have to carry a flashlight in my hand at all times to find my way to the door and wave my arms to get the lights to turn back on after detecting motion. It is very dangerous, especially for someone who is disabled and a senior. Also, my units are on the second floor and there is no cell signal unless you are on the ground floor. These are things that only corporate has control over. But the site manager Billy does an excellent job of helping the tenants to the best of his ability and if he had the authority, I am certain he would find solutions to the issues I mentioned. Unfortunately, the rental rate is more expensive for units on the first floor. As far as pricing, they are comparable to other self storage facilities in this section of Palm Coast. read more

Had an amazing experience here!! would highly recommend Bobby was amazing help . reasonably priced and well maintained!!

Chloe, the person who had helped me was very thoughtful. She took the time to explain everything to me and was very positive. She definitely made the whole experience much smoother and more pleasant. read more

This facility is so clean, secure and convenient. We rented our unit from Chloe and she was so helpful and pleasant to do business with. The facility has electronic access, an elevator, automatic doors and complimentary flat bed carts for customers to use. The access hours are accommodating and it's also climate controlled, the fees were reasonable and actually one of the least expensive options we looked at, especially when the facility looks like it does. I feel confident leaving my belongings at this facility and would recommend this business to anyone looking for storage. read more

Extra Space Storage is a very nice facility but what separates Extra Space from the competition is your Manager at the Palm Coast location, Chloe. Over the years I have had several storage facilities in different states where I have lived. The day I visited the Palm Coast facility, I was the 3rd potential customer in line. After a 15 minute wait, I might have been inclined to leave but decided to wait based on the professional service I watched Chloe perform on the 2 potential customers ahead of me. Without any conversation, except Chloe greeting me, the way she handled the people ahead of me told me this was where I wanted to be. I wasn't disappointed. When it was my turn and I asked to view a specific unit, we went to it. I then asked to see 3 other sized units, and we again started the tour. Comparing Chloe's people skills with those of your competition here and my experiences in other places in the USA was night and day. I knew before renting, that with Chloe in charge there would be no problems of the type suffered atother facilities in the past. As I said above your facility here is very nice but your manager Chloe, here in Palm Coast, puts it over the top read more