They use a published rate to lure in customers and then rasie the rent by over 50% in the first yearread more

Horrible horrible customer service. Do not ever leave before the last day of billing. They will…read morecharge you for the full month regardless of when you move out and they will also re rent your unit to someone else even though you paid for the month. Double billing at its best.

I've had a few storage units in different areas in central NJ in the last 7 years and this one has…read moreworked out the best. The entrance/exit is on a residential road that's not busy, huge driveways made it easy to pull the moving trucks in and out and the road is not busy so that was always stress free. (Compared to a storage facility on the highway). Units are climate controlled and the price is fair for the size. They keep the place very clean. Loading dock is a good height for either my pickup truck or the moving truck we used too. Plenty of big heavyweight carts available(free, and they're always available, you don't even have to ask) to help move stuff from your vehicle to your unit. This helps a lot when moving furniture. And a nice big elevator as you would expect from a storage facility with multiple floors. Staff was always nice and you can set up automatic payments.

From the owner: Our facility offers 400 climate-controlled units, 24-hour video surveillance, free truck rental…read moreupon move-in, and a retail store for moving and packing supplies. We welcome both short and long-term renters and pride ourselves with competitive pricing and excellent customer care.

Very clean space. Easily accessible, and the location is very convenient. Sam and Veronica were…read morevery efficient, helpful, and made the process so easy. I truly appreciate all your help!!! Thank you!

They are an ok storage place but they continue to raise the price .. it just goes up and up…read moretherefore I would not recommend them

Jennifer is one of the kindest people I have ever worked with. She found me the perfect unit very…read morequickly, and only a few months later, when we realized we needed more space, she was giving me updates regularly until the unit became available. When it did, we were able to move our items the same day! I can't express the level of customer service that was extended to us and I would recommend anyone rent from them.

This place is a solid value, clean, secure and there are real human beings that work there…read more Charlene was awesome and helped make my move as easy as possible; she and her staff are the reason I'll continue using the facility, even if it is a bit a drive from my current location. I have piece of mind knowing that my belongings are safe, and if there's ever an issue there's a real person who will help out in what ever way they can.

Ben is undoubtedly one of Safeguard's managerial superstars and deserves praise for his exceptional…read morecustomer service skills. He exemplifies Safeguard's core values; he "cares about the customer." He goes above and beyond what the customer expects, which contributes to Safeguard's outstanding corporate reputation. Ben ought to advance to the next management level within Safeguard. Fantastic work, Ben! Don't ever change who you are! First and foremost, Ben is a beloved and well-respected member of the community of Holmdel and its surrounding areas. Particularly for his commitment, volunteerism and dedication to make our neighborhoods a better place to live for our kids and future generations. We also have one thing in common, I have known Ben since the day he was hired and when I opened my account/lease nearly 20-years ago. I vividly recall when I first visited your Holmdel facility and met him. He was very professional, courteous, personable, extremely knowledgeable, friendly and fully committed to providing exceptional customer service. Over the years whenever I have queries about my storage unit or how to store or protect specific belongings, he always goes above and beyond answering all of my questions. Ben is an amazing person to talk to, positive, kind, and will help you get the correct storage needs. Additionally, Ben maintains this facility immaculately and is always available and eager to help customers - always professional and friendly. Safeguard, Holmdel NJ, has my business, and Ben has my exceptional employee of the year vote. Thank you, Ben, for always helping me with your positive and loving attitude, along with your big smile and joyful disposition. Ben is a remarkable manager and deserves to be recognized for his nearly 20 years of service with Safeguard. Warmest regards, Caroline Oliveira

The managers at this facility have been great - helpful, fast, and friendly. The locations is also…read moreclean and it's easy to access the units.

I don't know much about the storage units or their prices because I was just a driver for my…read morefriend, but as for the rental trucks and the actual store front, I was very pleased. I came here the other day to help a friend move and everything from beginning to end seemed to be quick and painless. Both picking up the truck and dropping it off took 5 minutes tops. Best of all, their storefront had every moving supply you could think of. A million different box sizes, kerosene tanks, tow hitches, furniture covers and everything in between. I didn't really check out the prices, but they had one of the best selections of moving supplies that I've ever seen. They even have a clearance section. As for the trucks, they are relatively new, have air conditioning, automatic transmissions, and are very clean. My only complaint is that there's only customer parking for like 5 cars in the front.

Make sure to call before you go here for propane, so you don't waste time like I did. I went there…read moreand was told that they are out of propane.

We stored our classic car at the Paddock this past winter and she was so well taken care of!read more

I met Stan at a Cars N Coffee event and ended up storing my 73 Toyota Land cruiser for the winter…read more I would get periodic updates from Stan throughout the winter letting me know he trickled charged the battery and all was ok. I am extremely confident in Stan and his operation. I would highly recommend using the Paddock.

This is the absolute worst storage company in New Jersey- they raised my monthly rent by 50 without…read morea word - I called customer service which is really an oxymoron for CubeSmart- and of course they said it wasn't anything they could address- I would have to go into store and speak to them so rude - do not give your business to cubesmart it's a ripoff and they treat customers like trash

From the owner: CubeSmart Self Storage of Cliffwood, NJ offers affordable self storage with premium amenities. Our…read more268 Cliffwood Ave location has storage units with premium amenities. We also offer a variety of moving supplies like tape, boxes, and bubble wrap. With over 1,000 stores nationwide, CubeSmart Self Storage is one of the most trusted names in self storage. Reserve your storage space online or drop by today!

The move is finally over. Did it go as smoothly as I wanted, no! However Bacho (foreman), Ika, and…read moreAchi, did amazingly. They worked very hard. The move was the best I have experienced with a moving company [this was my 4th move]. I hope I don't have to move for a long time, but when I do, I will definitely use their service again. My bestie who was there as support, was also impressed with the work crew and will be using them when she moves later this year. J. Baron

The team was quick and efficient at loading and unloading. All the furniture were reassembled. They…read moredid the job as expected. Unfortunately, I would not use this company again. There seems to be a high pressure culture for the crews to get online reviews. The team lead repeatedly asked me to post 5 star reviews before the job was done. When one of our friends posted a 4 star review, the team lead would not let up until it was corrected to a 5 star review. He said he would be fired if the 4 star review remained online. It created an uncomfortable tension during an already stressful move. I am grateful for their good hard work, but I would prefer to post a review because of the quality of service, not because I feel pressured to in the moment. The crews should be allowed to do their job without worrying about how many 5 star reviews they can get from the customer.