I have been this place a least 7 yrs always helped me today I so happened to go in office check if…read moreanother unit was available it was they help super quick great

Travis did me a solid! He helped me cut my lock off of my storage and then rented me a smaller…read morestorage unit. I got everything in there and he saved me $80 a month! He was so helpful and really went above and beyond to help me in any way that he could. Thank you Extra Space Storage and Travis!

Many many Thanks & Aloha goes out to 'Gretchel' and her Business of Highly Motivated Team…read moreMembers...!!! Their Hard Working Staff here at Kahului's Extra Space Storage goes Above & Beyond to Ensure that their Customer Service Experience is a Memorable One, by Exhausting All available Resources to Satisfy Customers Needs and Requirements...My Hats off to this very Fantastic Work Crew, their Managers and Supervisors know what it takes to Listen to their Customers and was able to give us a very Excellent Offer we could NOT HAVE REFUSED...! Thank You All so much for All of your Hard Work and Dedication and for your Kokua in Assisting myself get the Proper Storage Locker we needed...Aloha & Mahalo Rita & Uly

After barely a month in storing my stuff there I was warned by family and friends that these guys…read moreraise their rates monthly. I should've listened. After my 1st month in my unit had an attempted burglary someone broke my lock off and jammed the lever luckily they couldn't get in. The only positive is the manager Travis trying to make things right by moving me to a different unit however the company decided to raise every one's rates $60 more including mines. Really bad business to raise rates more so with someone that just moved in and attempted burglary. I moved to another storage company at the old Kmart location in which I found a lot more convenient and cheaper and they won't raise the rates on you every month. Extra space storage is losing customers to competition because of raising prices unexpectedly.

I have a storage at this facility and the staff is always very kind. I actually spilt beads in the…read morehallway and they lent me a broom and dustpan to sweep it up. An employee actually came out to help as well which wasn't necessary but I thought that was nice. 10/10 would rent again.

We did our final check out in May. No problem..Auto billing was cxld without a hitch.. I ll miss…read morethe Manager. She was so nice to me. Mahalo

One of the services these guys offer is art installation--super helpful if you have large or heavy…read morepieces, or just need assistance getting artwork up on your walls. Julio is friendly, efficient, professional, and great to work with. He makes sure the placement of each piece is exactly what you want, then gets it done with no fuss or drama. Reasonably priced as well! If you need help getting artwork set up, give him a call :)

Nice folks but not exactly in a hurry either. Bit of a conflict of interest when they're getting…read morepaid by the hour. Got the job done nonetheless. Cash only.

Easy. Good location for quick trips to grab items. Helpful staff and a secure property.read more

What a clean well maintained facility at a fraction of what Uhaul is charging for the same size…read more Stoked.

Great trustworthy service come highly recommended. We will save what we pay them in excess luggage…read morefees, and do you really need those swim fins in your pool?

I rented a storage for six months. My storage was on the top of a three layer row of storages. It…read morelook completely intact and I had two master locks on it so I thought my stuff was safe . I seen dead rats so I bought repellent and put it in my storage because I had expensive things in my boxes. I also moved here two weeks before the fires so I had flown in 10 boxes from California which cost me almost 2 grand . when I talk to the manager, Karen and I asked her, did she watch the cameras with my stuff be safe, she said yes. I had noticed a man sleeping in one of the storages. I mentioned it to Karen, and she knew nothing about it as month went by I seen that there was a lot of homeless people that would hang out in there because it was air-conditioned they would leave inside their filthy .When I went to go get all of my belongings to take it to my new home someone had broken into my storage and stole about $1000 worth of stuff from my storage. Then I seen that there was no roof on my storage. I was able to pull myself up there and I seen that the top storages were all covered by plywood boards making them look like the storage was intact which it was not even a storage if the tops were just play wood boards, and came off so anybody could just move them which that's what happened to my storage and still whatever they want without having to break a lock . Not only was my stuff stolen, I pulled myself up to see the top that was uncovered in my storage. I seen up there and there were sleeping bags, pillows, empty bottle, drinks, food, trash, along with thousands of mouse droppings. So homeless people were sleeping up there. There's also a homeless man that lives in one of the storage units who lets in, crazy lowlife people and the manager knows that he's there. She denied that she knew when I seen him when I originally put my stuff in the storage . until a couple months before I took my things out of storage him and I got into a bit of an argument because I told him he wasn't supposed to be living there. That's when he told me that he had been there for 20 years and the manager knew . I believe he is the one who broke into my storage while he didn't actually break in. He just had to remove the plywood. That was the roof . I asked Karen to please look at the cameras to see who broke into my storage. She told me that she couldn't because it would take too long, WOW!!! what are people paying her for, if I had the energy because I have cancer, I would do the court papers myself to take them to court to sue them. Do not put your stuff in the storage unless you want it to be gone. There are several homeless people that live there, the storage is unsafe, and your things will get stolen if you're on the top storages . Unless I posted at least one star, it wouldn't let me post. My story, the storage facility is a -5 stars.

3* for day-to-day operations. 2* because they are genuinely…read morethe nicest people you will ever meet. Total. FIVE STARS Be sure to ask them about their Interstate battery exchange program

Great service helped me out with all the things I needed to get done very attention to detail,…read morehelped me out on things that I didn't know and got me to take care of the problems that needed to be taken care of swiftly and quick