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    Extra Space Storage

    3.7 (3 reviews)
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    Updated 1 month ago

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    1 year ago

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    2 years ago

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    3 years ago

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    Abba Labor Solutions

    Abba Labor Solutions

    4.4
    (87 reviews)

    First of all, I want to preface this review by saying what a great team they have at ABBA Movers. I…read morework in customer service, and I know from my own personal experience that sometimes things happen and things can run late, but it's really about the recovery that you do for your customers when things go wrong, and ABBA went above and beyond for me and my husband. We had scheduled an 8 AM move, but issues with their truck caused them to run several hours late. But they kept in touch with us the whole time and communicated updates very well. And when they arrived to perform our move, they even brought extra guys to help and only charged us for the original two that they had quoted us in our quote. The team was so nice and so efficient. We moved from a bottom floor quadplex shotgun in Mid City to a 14th floor high-rise in the CBD, and we are having trouble with our key fob not working correctly, and the team was so patient as we dealt with that. They were fast, friendly, and efficient and transparent with the price, and the final price was on the low side of the range they gave us in the original quote. I would recommend this Company to anyone due to their transparency and pricing, great communication, and efficient friendly team.

    0/5 stars if I could…read more I booked ABBA on April 1 for a move scheduled on June 6. On June 1, I reached out to confirm everything and go over our inventory so they'd be prepared. I was told everything was good to go. Then on June 4, I got a text saying they needed to cancel our June 6 move and asked if we could move on June 7 instead. After much back and forth, I agreed because we were on a tight timeline and needed to move. June 7 came and went, and no one showed up. No call, no text, no email...nothing!! I had to reach out myself to find out what was going on. Even then, nobody ever arrived. I called both phone numbers listed online multiple times and never got an answer. Eventually, I received a text telling me to contact someone named Daniel. I texted him and called three times, but never got a response. Then I got a random email saying the truck broke down and they'd follow up with an ETA... 1 hr went by... complete silence. At that point, we were essentially ghosted. No apology, no explanation, and no effort to help us find a solution after leaving us without movers on the day of our move. Moving is stressful enough without having to wonder if your moving company is actually going to show up. Unfortunately, that was our experience. Based on how this was handled, I wouldn't recommend them if you need a company you can count on.

    Family Movers

    Family Movers

    3.7
    (35 reviews)

    They helped me and my family move a year ago and i we had some problems with the purchace of our…read morenew home but they were there and helped us put our stuff in storage overnight and still came back out the next day once the sale was finalized they were patient and understand highly recommend

    DO NOT FALL FOR THE FAKE GOOD REVIEWS LIKE I DID. I will…read morenever recommend or use these people. They broke my tv and do not want to take accountability for it. Were 5 hours late. From 12pm waiting and they showed up at 5 pm. Took 5 hours to move a simple job one bedroom set and an office w 20 ready to go boxes two tvs a round table and armor . They over charged me and broke my tv. One guy looked totally high wobbling all over the other was throwing up. Asking me for water and food almost dying of dehydration and were sloppy when their boss said they were late for taking lunch. This people seemed like they got picked up from the corner and had no idea what they were doing. DO NOT HIRE THEM u will pay the price like I did. The people they sent other than the girl were not fit to do the job and I lost a tv because of it and paid two times more the quoted time because of their unprofessionalism and they even lost the key to the truck. I got the run around every time I called and lost over one thousand dollars because of them. I don't wish that for anyone. DO NOT HIRE THIS COMPANY this move was a horrific experience. I had to help because they weren't doing it. One tv broken and 5 hours later for 3 people plus me is unacceptable. I will not be threatened or forced to take this review down like they do to others and tried to do to me. BEWARE DO NOT HIRE THEM

    It Takes Two Movers

    It Takes Two Movers

    1.9
    (16 reviews)

    Never use this company. Not only did they overcharge me, but they didn't even complete the job. I…read morehad arranged and move with the storage because I made the mistake of trusting the moving company to store my items for a week or two while I was in between my apartments. He said he would charge me the same as the storage company so it would be easier than having to loaded and then unload it because they were just door the trailer for me. They did not store the trailer they actually unloaded the trailer according to them and then they had to reload it so once they arrive to my home to drop off my merchandise, they automatically asked for $640 in order to unload my items. Because they said it cost them over $200 to load and unload my things and there was a long walk from To the apartment to the moving truck. Take it I'm on the first floor. I told them I would pay them the $200 for the unloading at the storage area upfront but I prefer to wait until they were completely done with the job so I could pay them the same way. I had paid them last time when they were done with the job. After 20 minutes of going back-and-forth with Tyrone, the owner said I only had to pay $500 because it was a three hour job and I paid them the $500 upfront so that way they can unload my merchandise. One of the movers told me that Tyrone had said that he was just gonna load all my stuff and leave in the parking lot. I called the owner of the owners that wouldn't happen. But that's exactly what happened. Tyrone only did moving for an hour and a half and left my items outside. I had to call the police and make a report. The police asked me if I was missing any items come to find out after getting my items moved inside a TV is missing. And it wasn't just missing. It was completely unwrapped from its packaging and its box in the box was left there. Do I think it's a coincidence all that I missing a TV and that the job to get done and then only a missing a TV after I wouldn't pay the over charging. The police are on their way back to my home to file a report for the missing item And I will see this company in small claims court

    To whom it may concern I requested a pack and move of my…read morerental house property. Marvin and Ahim show up around 5 or 5:30. The original date was on the Friday but when Marvin finally showed up the truck was too small and Marvin was by himself. After waiting for about a hour the second person never showed up and then they try to change the amount per hour. At that point I told David and Marvin that the deal was off. So Saturday David called and pleaded with me to give him another chance to make things right. With hesitation I agreed. I was told by David that everything would be packed up and moved no matter what or how long it took. During the process Marvin kept changing the requirements on the things that they could and could not do. This went on the whole time that was supposed to be packing and moving. It got to the point where Marvin told me that couldn't packed dishes if they were still in the cabinet. He said this wasn't part of the job. So I told Marvin that I would take all the dishes out of the cabinets. He wanted me to make boxes which is their job. I'm not happy at all with this company. I think your company is a scam. I will be reporting you to the Federal Trade Commission, Better Business Bureau, Angie's list, and thumbtack.

    Extra Space Storage - selfstorage - Updated August 2026

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