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    Extra Space Storage

    5.0 (1 review)
    Closed • 6:00 am - 10:00 pm
    Updated a few days ago

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    11 months ago

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    Two Men and a Truck Doral

    Two Men and a Truck Doral

    (36 reviews)

    I just moved this weekend with this company. This is my third time using two men and a truck. They…read morewere amazing!!!! Austin and Nico took super care of all of my furniture. As we all know, in south florid, rain can start at any minute. They wrapped everything with plastic and nothing got wet!!! I am super happy with the company and I will recommend them to others.

    Two Men & A Truck cancelled my move at the last minute having already commenced the move, because…read moreone of the Removalists was "scared" of my dog who was on the balcony contained. They were late to begin with, and were moving incredibly slowly. After nearly an hour of continually asking, "what can we do to make you feel safe? Do you want us to have the dog (who is not at all a threat) removed entirely from the apartment"; they refused to tell us what they needed to feel safe as grown men; they lied to their supervisor stating our dog bit one of them (but then we have them on recording admitting that the dog did not bite them), and after asking dozens of times, they refused to answer with a mature, clear or professional response that was helpful to resolving the situation. Our current building security also attempted to negotiate with them and they also lied stating that security in our building were "not giving them their tools" when security had absolutely nothing to do with, nor had any access to their tools. We have only today to move, and are flying interstate tomorrow. The new person is moving in tomorrow and so the domino effect of issues they caused is unbelievably inconvenient to many. They caused tremendous inconveniences to not just us, but they dumped and left our belongings in the building. After having moved before, this is by far the most immature, pathetic, childish, non resolute focused situation we've ever been in. We lost our window for the service elevator, we had to rebook the service elevator in the other building and EVERYTHING is on voice note recorded as evidence that the two Removalists lied to their own supervisor regarding the details of this move, which wasted several hours of our time. DO NOT BOOK; as they DO NOT care about the truth of any situation; they do not CARE about your move, or surrounding circumstances and Two Men do NOT care about clear evidence. All over a "dog" that was contained and not even remotely a threat. Absolute nightmare; we will NEVER use or recommend this business ever again.

    Two Men and a Truck

    Two Men and a Truck

    (57 reviews)

    $$

    This was our third local move with Two Men & A Truck, and we hired them again because our previous…read moreexperiences had been excellent. Unfortunately, this move was handled very differently. Our move included a dining room set and a baby grand piano. When the crew reached the piano, they realized they didn't have the proper tools to remove the legs. They called for assistance, but the second set of tools didn't work either. After time continued to run, we were told the piano would have to be rescheduled because the crew needed to get to their next job. We paid $666 of an approximately $800 quoted move, yet the piano wasn't moved. Later that day, the company sent a new estimate of $450 to move only the piano. Although they waived the travel fee, they still expected us to pay additional labor costs resulting from their own lack of preparation. I contacted customer service several times and even offered to split the additional cost. There was no flexibility and no acknowledgment of the inconvenience of having to rearrange our schedules for a second appointment. The movers were courteous throughout the process, so my disappointment is with management's response--not the crew. Mistakes happen, but how a company resolves them matters. In this case, I don't believe a loyal, repeat customer was treated fairly. Unfortunately, after three moves with this company, I won't be using them again.

    I had an excellent moving experience with this company. My movers were Traevon, Timothy and…read moreLaquoine. They were very polite and took the time to confirm what they were moving and what was staying (to go to storage another day). They worked quickly and very well together so that the job was done in half the time I was quoted! So I saved about $300 that way. I tipped them handsomely as I felt they truly deserved it. I have moved a lot in my life (unfortunately) and used companies that claim to have the best rates, but you get what you pay for. My items were handled with the utmost care, even though some of the smaller furniture items were falling apart. I would recommend them to anyone and EVERYONE I know.

    Two Men and a Truck

    Two Men and a Truck

    (19 reviews)

    Two Men and a Truck lived up to their wonderful reputation! They moved us a short distance (in…read morethis 90+ degree heat) but took the time to wrap and move all of our belongings with great care. They placed everything right where I needed it and NOTHING was damaged! Thank you to John and James for your prompt and professional service! I will spread the word on this great moving company! Thanks! Marti S.

    I hired Two Men & a Truck for my move from Port St Lucie to Lakeland because I've used the…read morefranchise for three moves before. All of those prior moves would have received five stars for their reviews - professional movers who were always faster than their estimates. This move deserves zero stars. First move for me where I needed to store my stuff for a week in between houses. No clear explanation that the estimate I received was for only the first half of the move. Final bill was FOUR times the amount I paid for my last move. You may understand your method of operating but your customers don't do this on a daily basis. Care enough about them to make sure they completely understand how much they owe before the move. Movers were not the quick and careful movers of before. Plus I had to argue with the movers for several minutes when they finally got to my new house that they could NOT block my neighbor's driveway. The computer monitors they packed for me came out scratched because they were wrapped with the end of the cord against the screens. Constantly asked, "where does this go?" without removing the wrap around the furniture. Sorry, but I don't have x-ray eyes. Needless to say, I will NOT use Two Men & a Truck in the future.

    Extra Space Storage - selfstorage - Updated September 2026

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