I do not recommend this place. My son and I drove in to get a few things out of a storage unit…read more Everything was going fine until we tried to leave. The way the exit is set up makes it difficult to punch in your code and then make it out of the gate quickly. It's set up where you have to punch in the code, make a sharp right turn, then a sharp left turn to get out, and the whole time you're trying not to hit anything. So we punched in the code, the gate arm went up, we started driving out, and then all the sudden the arm came down onto the hood of my truck. It actually hit my truck. We backed up. Within 10 seconds a guy came rushing out yelling at me, saying we hit the gate. I couldn't believe he was saying "WE" hit the gate. Their gate closed onto my vehicle, not the other way around. Then a lady (apparently the manager) came out and we went around and around as to who was at fault. They were pushing extremely hard on me to accept that we were at fault. It felt strange, but I didn't realize what they were doing. They said we would have to pay them $100; however, not only was it not our fault, there was no damage to their gate. They also said they may contact their corporate office and that they take these things very serious. I made it very clear that I wasn't going to pay them anything and that we did nothing wrong. Then all of the sudden their behavior towards me completely changed. They were shaking my hand, smiling, joking, and offered us water and candy. The lady even complimented my muscles out of the blue, which is just not something normal people do. It all felt odd. What they were doing still didn't register in my mind (I'm too trusting and naive I guess). However, later I realized that they were trying to extort money out of me by using psychological tactics to pressure me. The problem is that I can't prove this, but I am absolutely certain that this is what they were doing. Also, they had this routine down (it was actually impressive) like they have done this to other people before. I'm not a lawyer, but according to Google, extortion of $100 in Texas carries a fine of up to $2000 and 180 days in jail. Also, I have a disability, so that's an aggravating factor that bumps it up to a Class A misdemeanor, which carries a fine up to $4000 and a year in jail. I doubt anyone will ever be able to prove their intent behind what they are doing, but I wholeheartedly believe they knew exactly what they were doing and it's wrong. Very wrong. I know it can be hard to get by financially sometimes, but we can't resort to trying to exploit each other. It's really despicable. I strongly recommend people avoid this place.

From the owner: U-Stor are leading providers of clean, safe, and individually alarmed self-storage mini warehouses…read more We offer the affordable solution to your storage needs at competitive rates. At U-Stor, each of our units features an individually alarmed door, free 24-hour access, drive-up easy access, and onsite management.

We've had up to six storage units at this location over the last 9 years. Slowly but surely we've…read morebeen emptying them. I've seen lots of employees come and go. I've had helpful and professional people answer questions when I had them, and then some not so helpful. Yesterday was our final move out, and Dawn was in the office. She was extremely kind and helpful. She explained the check out procedure and emailed the final document to me, and offered to print a copy for me as well. I won't miss having a storage unit(s) but if you happen to rent there and need anything, go see Dawn.

The staff was so friendly and helpful when I went to my unit to clean it out and organize from…read moreyears of stuff being added. I had two cart fulls of trash and Christina not only helped me break down boxes but also get it all thrown away. She went above and beyond to lend a hand, thank you Christina!! Greatly appreciated your kindness!

My husband and I had an INCREDIBLE experience at this U-HAUL location. We are preparing for an…read moreupcoming move and did not have a large enough car to load the boxes we needed. We tried to order them online and have them delivered but the website / app were not working. We explained this to Jennifer at this location, and she delivered the boxes herself that night (no charge). She had such a great attitude, and even carried a heavy stack of six garment boxes up 3 flights of stairs herself . This type of extraordinary service is so rare these days that she deserves 100 STARS! Jennifer - thank you so very much! Words can not express our gratitude to you!

Wow this location is my favorite that I've ever been to! Super easy transaction for purchasing…read moreboxes and they even had three people load my van for me ! The employees were all incredibly nice- above and beyond! We will definitely be back - they even built my daughter a a piggy bank !

I got what I needed. Was it above and beyond?? Meh. Normal expected transaction. Price is…read morecompetitive being it that they have gate and cameras. P

After dealing with another terrible storage facility in town, we decided to give Securlock a…read morechance. The manager was very helpful, and the facilities were clean and attractive. We signed on the spot. Needing the use of their truck, we set a day/time to pick it up. We hired someone to do the actual moving, and he showed up at the appointed time. No one was there and the office remained locked up...most all day. We lost between 3-4 hours while we came up with plan B, which involved renting a U-Haul truck. The assistant manager called today to ask if we still needed the truck. Uh, no. She offered no reason why she was not on duty when she should have been. Nor did she offer to reimburse the price of the truck we had to rent because of their mistake. As I said earlier, their facilities are top notch, and ease of use is excellent. However, going forward, we will remain wary of their customer service promises. As a new customer, we are really not impressed.

I've been using this storage unit for a couple years now, and the only minor issue I've had with…read morethem is that their price has gone up over the last year. That's a bit of a bummer, but not totally unexpected or crazy or anything. This is a nice, clean, and safe facility (as far as I can tell!). Storage units always have a bit of a creepy factor no matter where they're located, especially if your unit is completely inside a building like mine. I will admit I feel a bit nervous every time I meander through the long identical hallways looking for my unit, and I feel like it'd be pretty easy to get lost in there... But you can always grab a map at the front desk or ask the staff to remind you which path to take! The staff has always been extremely helpful and readily available to answer questions, so you can count on that. Paying online is ultra easy and literally only takes two clicks once all of your payment information is entered. Just don't be late on your payment or they immediately tag on a $10 late fee. I do think this storage unit is a tad expensive, but again, nothing too out of the ordinary!

We've had 2 different units for 4 years. Very secure, clean and easy to access. Terri is fabulous!…read moreShe even called us one time when we accidentally left the unit unlocked - saw it on one of her daily walk throughs! It has been a great experience!

I called to determine if what I needed was available. I received a response and several emails from…read moreRanch House. They didn't have what I needed but they were responsive and the prices were more than fair.

From the owner: The Ranch House Storage self storage facility provides ease of access and peace of mind. Our…read morefacility is kept well-lit and secure around the clock. We offer climate-controlled storage units, and select units feature carpeted floors to provide additional protection for antiques and other valuables that you want to keep off the concrete floors. Our self storage facility is protected by redundant camera systems, and immediate access to support is available via call buttons on gates and doors. Trust that your belongings are safe with us thanks to our climate-controlled storage units and state-of-the-art security. You deserve a top-of-the-line self storage experience complete with top-of-the-line storage units. At Ranch House Storage, you will get just that.

New member here, and so far no complaints!…read more FAST FACTS: 1. Quick easy sign up online [ check ] 2. Well secured, keypads, locks, gates, etc. [ check ] 3. Great customer service [ check ] 4. Clean, air-conditioned unit [ check ] Is there anything else you need in a storage unit? Nope. MORE EXPLANATION: After moving, we realized we had too much stuff and needed a 10x5 storage unit. We did a quick deposit and claim online. It took minutes! Then, an email was sent to us with all the info needed to access the unit. Happy with how everything was panning out, we rolled over. However, when we got there, the unit was a bit of a surprise. It was a 10x5 unit but with a small door (not the most ideal for moving items in and out). I noticed there was other units available with bigger doors, so I thought... "Let's just ask if we can move units!" My husband was weary of this, but I advised him... "It's worth a shot! The worst they can do is say no. Let's go find someone!" When we got to the front desk, Jacob was there ready to help! He said, "That's not a problem! Let's fix this." In minutes, we were touring new units, transferring our lease and starting to move everything in. This would not have been possible without Jacob's professionalism, diligence and kindness. We are so grateful for his help! Extra thank you to Extra Space Storage for still having humans on site. It really makes a difference to consumers who need service.

This is a very clean, secure facility. Everyone is really helpful. The process to get a unit was…read morevery easy.

Nice personal and great service. The place is a great place…read moreto store your things. I would recommend them to anybody

They keep trying to sell me their insurance. I have full coverage of everything with my homeowners…read morepolicy - units are as "good as my own garage." Fully covered. Yet they keep demanding additional paperwork. They are selling insurance. Stay away!

Excellent experience. Einstein moved me from a 2400 sq foot high-rise loft apartment in downtown…read moreDallas to a lake house north of Fort Worth, both locations having many challenges, (limited elevators, busy downtown area, road space, and tight spaces.) Four young men and two 26' trucks showed up right on time and worked nonstop at an extremely rapid pace to load up extremely heavy furniture and oversized belongings in 3-4 hours (including elevator time) . When they got to the new home, it was about half the time to unload, hook up appliances, and rearrange furniture I requested a couple of times. Everything arrived like it left, nothing broken and the estimate they gave me was spot on. The guys were courteous, strong, and hardworking. Highly recommend

Have 2 trucks and two 2-man crew move me in May 2026. Nik, Dereck, Ernesto and Ty did a great job…read more I had some fragile mid-century furniture to move, and the packed / protected it well. I'd hire Einstein Moving again (but hopefully not anytime soon!!).