The facility itself is nice, clean and easy to access. Not very competitive price wise, but you are…read morepaying for the convenience of having your stuff right here in town. I know I appreciated the friendly staff and well-maintained facility. A great place to store your stuff!

Their web site says one price yet if you are there for any length of time they raise the price on…read moreyou till you are paying outrageous cost to keep your belongings because you cant save up the money to come from another state to get your important things.

I give two stars because the place is new, clean, and in a very nice area. It has good rates but…read morethey force you take buy over priced insurance that covers nothing in reality. I find this as a bad sales tactic as right before you sign they make you pick one. Kinda hard to say no when you obviously need extra storage. I would discontinue this need or reduce the cost. 12 dollars a month for 3k in coverage (if the company even covers anything) is horrific.

Avoid this business…read more Literally never met people working at a company more rude and disrespectful. Angry tone, a lot of attitude, clearly hate working in this office. Everyone (esp Braydon P.) speak to their customers very very poorly. The treatment here is so bad that I will be taking the time to escalate to corporate.

I went into the store in person, and I placed a reservation for a motorcycle trailer for pickup the…read morenext day. They booked the reservation (email confirmation received) and the inspected my truck to ensure it was OK to tow the trailer. The next day I arrived at my appointed time to pick up my trailer. The person at the counter starts interrogating me and demanding additional information before she'll rent me the trailer. Now, perhaps I should have just made up a fictitious "second contact", etc., but that seems ridiculous. I offered to let them charge the ENTIRE VALUE of the trailer to my credit card as a deposit, but they still refused, and subsequently refused to honor my reservation. Nice!! Interestingly, I tried to review them on their own website, but their system won't let me do that. See photo below. Nice way to inflate your ratings- refuse service to people and then deny them the ability to tell people. Section 230 of the CDA makes companies liable when they engage in viewpoint filtering like this...

Had a fantastic experience at this branch with Mike this morning. We booked a 20' truck for one way…read moreto Canada, and yesterday Uhaul "lost" our booking. Made new plan, sent me to another branch, waited nearly and hour, also no luck. They then sent me to West View, arrived to late to pick up yesterday, unable to get app to work (I'm age-challenged, and my Canadian phone did not help.) Arrived 10 minutes before opening time today at West View, and Mike unlocked the door, and immediately got me sorted, within 15 minutes I was on my way, no hassles whatsoever. I could even choose where I wish to do the drop in my hometown in Canada. Totally changed my Uhaul experience from zero to 5 stars. Thank you Mike, I hope you get a bonus, you deserve it. Best customer service I've had at any Uhaul ever. (And I have done quite a few.)

Blake was extremely rude and arrogant to customers and honestly should not be working in customer…read moreservice. This was some of the worst service I have ever experienced. I used to rent here all the time, but after this experience, I will not be returning.

Jay as well as the rest of his team were always professional, helpful and pleasant to deal with…read moreduring the 8 months we rented storage space. I would highly recommend their service and facilities.

This Guardian Storage location is by far the best I've visited in the Pittsburgh area--and the most…read moreaffordable too. The office is spotless, almost immaculate, and has a welcoming atmosphere, largely thanks to Jay. He's highly professional, incredibly helpful in getting everything set up, and always accommodating if any changes are needed. I can't say enough good things about Jay and this location.

Expect that they will increase your rent every 3 months by about $20.00. The facilities are clean…read moreand well managed. The staff is very helpful and friendly. The corporation is very money focused with their phony insurance requirement at they sell and their constant rent increases.

This Guardian Storage used to be an affordable place with onsite staff and a retail store to…read morepurchase boxes, tape, bubble wrap, etc. In the past few years, they closed the retail store, got rid of onsite staff (including managers), and have jacked up prices 10% - 20% each year. Since I started leasing a space here, the cost has increased 81%. Every time I call to discuss the price increases, I'm told that John the manager will call me back. He never does. I'll be looking for another storage place. I recommend others do the same.

This facility is very clean and offers exceptional security and customer service. We maintain a…read morestorage unit for overflow furniture, and recently, we needed a large unit to store an entire family room's furniture during repairs to our home. John is the manager, and he goes above and beyond to ensure customer satisfaction. We give John and Guardian our highest recommendation.

Well run, efficient, organized shreddingevent with fantastic staff. I plan on returning next year…read more Guardian rocks!

The man who runs the operation is very accommodating and friendly…read more He helped my fiance and I in need of a storage locker quickly and shortly. He was easy to talk to and work with. I would recommend his business to anyone looking for a secure unit at a good price in the Pittsburgh Area. Recommend!

Great secure storage location! The units are secured with a password protected fence and my stuff…read morewas dry. There were some bugs inside but nothing ridiculous. I did spray when I put my stuff in and it wasnt too bad. Jamie the owner is so nice and accommodating. There was a minor billing error my first month and he cleared it up immediately and pleasantly. They have several locations throughout the city as well as rental properties. I would never hesitate to work with them again in any capacity.