SCAMMERS!!! Zero stars…read moreThis place is a scam No one responds to emails, their phone number is not listed! They take your stuff, don't have any human doing anything and then auction your stuff only to buy it themselves and sell it at their 2nd hand shops

This was bought by 10federal storage. They've installed a QR code access that has locked me out…read moretwice. Txted with website bot for 15 mins waiting outside. On hold for 15 mins to then be told it doesn't work.

Mindy is WONDERFUL! She is friendly, personable, professional, thorough, and always available. The…read morefacility is always clean and responsive. I highly recommend using them for your storage needs.

Had a storage unit for almost five years. Called to ask what needed to be done to close everything…read moreout. Was told as long as everything was moved out and swept by Sunday that I would not be charged. I did exactly as I was told and ended up with an unauthorized charge to my credit card. In the five years of having a storage unit and paying over 200 dollars a month ON TIME for a unit that now rents for less, this is horrible service. Monica was rude and provided no assistance. Glad to be done with place. Future Renters beware!!!

Mariah is fantastic! She takes pride in her property and making sure her customers have the best…read moreexperience possible.

Southlake Storage is a very nice facility and provides excellent customer service!read more

I stored here for several years. Was always very happy with the service and the care and upkeep of…read morethe facility.

From the owner: U-Stor is the leading provider of clean, safe, and secure self storage mini warehouses. We offer…read moreaffordable solutions for your storage needs. Each of our spaces feature free 24/7 access, an individually alarmed door, and convenient ground-level drive-up access. Our automobile and motorcycle storage spaces are the perfect place to park your recreational vehicle between adventures.

This was my second trailer rental from them in the past few months…read more Service was excellent both times. I would definitely recommend using them. Just great folks to deal with.

I rented a car trailer here for a few hours, was quick and easy. They even set the trailer up and…read morehooked everything up. Their storage prices seemed pretty low as well. Overall a good experience, thanks!

I have been using this place for years now and have only great things to say about it…read more The place is conveniently located right off 820 and Haltom road. It is at the top of the hill with parking for cars and they also have Penske trucks to rent out. Teri, the manager, is one of the sweetest people you may ever meet. Always smiles and ready to help and she will do anything she can to help you. The facility is always clean and well maintained and the trucks that she rents are always at top notch condition. Different sizes of units available and they also have outside RV parking covered and uncovered. The prices are compatible and the service is awesome so what else can I say that will make it easy to understand that this location is great. Call Teri at Aloha storage for all of your storage needs and for truck rental too (Penske) and you'll be happy that you chose them. Highly recommended and I will definitely will continue to use their services for years to come.

Terri is an amazing person! I had the very best service... She was more than accommodating. I loved…read moreusing aloha storage. Thank you SO much! I would highly recommend using Aloha Self Storage.

The post office was closed because it was Saturday afternoon, but I needed stamps. Luckily I…read moreremembered seeing this place and that they are affiliated with the USPS. This place is great! It makes me think of what a post office in a small town might be like - small, quaint, super friendly staff. And I was the only one there - no long lines! This will be my go-to post office from now on.

The customer service provided here is top notch. The attendants are very knowedgeable on all the…read moreservices they provide and are most courteous. I highly recommend this place for any of the provided services.

I used Keller Self storage for a U-Haul rental and so impressed how easy it was. Brad was extremely…read morehelpful and nice. Picking up the U-Haul and drop was a breeze. Definitely recommend using Keller Self Storage.

We rented a trailer and were completely unprepared. Dee went above and beyond to make sure we got…read morewhat we needed and were on the road as quickly as possible. If you rent here, you'll be taken care of.

I rented my climate-controlled unit at this facility in 2017 because I believed my belongings would…read morebe stored in a clean, secure environment, as advertised. When the facility was operated as Dragon Storage and later Simply Self Storage, it was immaculate, and the staff was terrific. After Public Storage purchased the facility in 2023, my unit became contaminated with rat urine and feces. I documented ongoing rat and mouse activity inside my unit and throughout the main climate-controlled building. I was never notified by Public Storage of the rodent activity and discovered it on my own, despite being told that employees had been aware of the situation for 3-4 months prior to my discovery. Other tenants I have spoken with also told me they were never notified by Public Storage. I have documented with a Tactacam Reveal Trail Camera inside my unit. I have more than 500 images and videos showing rats running across the beams above storage units, on top of the units, and inside my unit. This was not an isolated sighting. It was ongoing rodent activity. The problem extended far beyond simply seeing rats. There was rat urine, droppings, and a strong urine odor throughout the building. My belongings were contaminated, forcing me to evacuate my unit and dispose of most of what I had stored. If you arrived before the daily hallway sweep, rodent feces could be seen in the common areas. What concerns me even more is how this was handled. Public Storage told me they have a "store at your own risk" policy and would not provide assistance. That was never my understanding when I rented in 2017, and I have never found that language in any of the documents I received. I also spoke with a customer who recently rented a unit in this same building and was told they were not informed of the ongoing rodent activity before signing their lease. If I were considering renting here, that is information I would want to know before making a decision. If you are considering storing furniture, clothing, family heirlooms, business inventory, or anything of value, I encourage you to inspect the facility carefully and ask direct questions about any current or past rodent activity before signing a lease. I would also ask detailed questions about the facility's pest control program. Two employees told me that pest control had been reduced. One employee told me that the level of pest control depends on the location's profitability. I cannot independently verify that statement, but that is what I was told. The City of Southlake Code Enforcement (CODE26-0192) currently has an open investigation into the conditions at this facility. I expected a climate-controlled storage facility. I did not expect to spend months documenting hundreds of images and videos of rats inside the building or to lose the contents of my storage unit because of ongoing rodent activity. Customers deserve to be informed of known conditions that could affect the safety of their stored property so they can make an informed decision before signing a lease.

I had to do some delayed Spring cleaning to get some clutter stuff stored away. I have always…read moredriven by this place since high school and I thought l would check it out go help with my storing solutions, so I called their customer service line to look at storage options. I get a nice phone call from Christina (office manager), who helped me and put to ease on my storage questions so she invited me to check out the storage facilities and see for myself. While I am not storing anything expensive, more so sentimental (stuff like my little pony and care bear collection..I kid, jk) than anything else and I hate reselling my stuff due to hassles, I needed clear things out for more space. I met Christina and she was customer service oriented answering all my questions and giving me the guided tour with showing my storage space looked like. She went out of her way to go over and beyond with excellent customer service and professional by answering every question and alleviate any concerns. One of the nicest customer service attitude from Christina in personalization is she remembers everyone by name. She called one customer by name as she came in while I was signing the paperwork. She deserves a customer service recognition award for her excellent customer service she provided. The facilities is very well kept and very clean. I noticed cameras so it definitely made me feel secure. The pricing with my unit was very reasonable and fair for me. They do offer a referral discount too. They have climate controlled units and I would assume non climate controlled units. I would highly recommend this storage facilities for your storage needs!