We reached out to A Deck Above this summer to tear down and replace our old deck with something…read morethat will give us more space for entertainment and a way to enjoy our back yard more. Jeff came by and gave us a fair estimate and good recommendations to improve the overall layout of the proposed design. We had a general idea of what we wanted and Jeff helped point out different perspectives that we greatly appreciated. All their crews were booked up with work for several months in advance, which told me that A LOT of people were eager to use this company. Now that the deck is finished I can see why. The quality and craftsmanship is incredible and impressed my general contractor father. You can tell this was a very experienced crew that got the whole project done in a little over a week, which is amazing. We opted to go with a higher tier Trex plank material for its low maintenance and durability. The price was fair (middle of the road from the other estimates I got) but the overall value was outstanding when you see and feel how sturdy and well constructed it is. If you're looking for a new deck, you will not be disappointed with these guys!

A truly amazing experience with everyone involved in building our beautiful 3 seasons room and…read moredeck. I would highly recommend this wonderful company

Breno and team are the best! The go above and beyond and do the job right. No short cuts…read more Everything was precise and craftsman style work. I get so many compliments on our patio! Done in a timely manner.

A Rep came out on 19 Jul and told me I would have an estimate in 5 business days for a screened…read morepatio. I followed up on the 6th business day and was told I would have something by end of day. It's a month later and I still haven't received an estimate or a phone call to give me a status update. I decided to go with another contractor. This review has nothing to do with their work because we didn't get that far in the process. I would've loved to be able to consider them along with the other contractors that came out.

I run a local business in Charlotte.  As many other business owners know, climate and seasonal…read moreweather changes can really effect your business.  The majority of our seating is outside making our front patio a popular hang out.  As winters have become warmer and wetter and summers have become hotter and dryer business has slowed down.  Michael Fowler, director of business development at Wellspring Outdoor Solutions, approached me about covering our front patio with one of their aluminum pergola systems.  We loved the idea but were hesitant due to a rare zoning issue the city of Charlotte cursed us with.   Michael and the Wellspring team went above and beyond to make sure that our future patio covering would pass permitting in Mecklenburg County.  They had a specialist come out and observe the patio area and had architects redraw the pergola system to meet zoning standards.  Once our covering had passed permitting it took two days to build the structure.  They closed down a small area  out front, made sure that we stayed open, and that business went on as normal.  We passed inspection with flying colors.  They made the entire process painless for us.  They took care of every little detail the entire step of the way.  We now have a beautiful covered patio that our customers love and can enjoy during any and all weather.  I highly recommend Wellspring Outdoor Solutions for a professional and painless investment into to the future of your business.

From the owner: Wellspring Outdoor Solutions, LLC. is an industry leader in the creation and construction of…read moreimaginative outdoor living spaces for businesses and homeowners alike. Our passion is equipping our clients with permanent solutions that enhance outdoor living. We utilize the latest, most innovative adjustable pergola technology to give every client a specific outdoor environment tailored to their unique needs. Our goal is to provide our clients with a better way to live, dine, play, relax and enjoy the outdoors.

What a great company! They extended my existing patio with pavers. They were timely, professional,…read morehard working and incredibly meticulous!... I will refer them to all my friends and family as they do complete hardscape...pools, sunrooms, landscapes, and of course patios!! I give Miguel and his team 5 Stars And very fair on pricing!!

Miguel and his team are very professional and I cannot say enough about the quality of work that…read morewas provided by the team. We had a portion of our driveway removed that was caving in. Underneath was a ton of uneven mud and bricks. To make it worse, our yard slopes downhill. MA came in and turned our mud pit into a beautiful grilling/natural area with a retaining wall. You would not believe the measures taken to make sure the area would be low maintenance and look amazing for years to come! Miguel is easy to work with and has amazing vision for hardscaping. Do yourself a favor and give them a call!

Paul is an amazing contractor and am thrilled with my new screen room. Every step of the project…read morewas a pleasure and communication was perfect. Please do not hesitate to use him you won't be sorry and just happy

They built me a beautiful deck off the back of my house! Pavel Derun was wonderful- prompt, well…read moreorganized, and a good listener. He worked with our HOA and built us exactly what we wanted within the HOA guidelines. I thought that his price was reasonable.

We hired High Level Porch and Patio to build a Screened Porch Addition to our home. The project was…read morea 420 sq ft addition with a fireplace, accordion folding door, hardscape, small covered deck off the porch and stairs. This was the second project we have used this company for after seeing the results a year earlier on a newly designed and built deck by them. The business owner, Marcelo Costa, has assembled a team of professional craftsmen to deliver a meticulously completed project. Some important items include excellent communication, job site cleanup, respect for property and exacting standards. The ability to make small changes or additions on the fly during the project are met with a "no problem, we'll take care of that for you" attitude. High quality materials and workmanship at a very fair price with no 'nickel and diming'. We are absolutely THRILLED with the completed project. This contractor delivers high quality and stunning results!!

From the owner: We are High Level Porch and Patio, a Charlotte NC based outdoor living company that specializes in…read morethe design and construction of porches, decks, pergolas, and hardscaping. We have over 15 years of experience transforming homeowners’ exterior living spaces with stunning additions that foster outdoor living.

From the first meeting to the installation, these guys were attentive and communicated well along…read morethe way Project turned out great.

From the owner: We are a family owned business that takes pride in our quality, they have built a professional crew…read morethat is key to detail in installing a USA made product. We take pride in our quality and stand by our product. We’d love the chance to earn your business.

I just had to do a review with Decks Plus . We just moved from Boston to Waxhaw N.C. We knew…read moreabsolutely no one. We wanted to put a pergola up to prepare for summer heat. We got a couple of estimates & decided to go with Decks Plus,. We met Marcello. Marcello came by our house he was professional & friendly and had everything laid out. Marcello said he would and walk us thru every step of this process including HOA approvals. Deckplus never tried to up sell, which I liked. Deckplus price was fair and all sun-contractors showed up, were professional and neat, as well as being skilled at their craft. We now have a beautiful pergola & Patio & We couldn't be more satisfied. Thank you Decks Plus & Marcello . We would certainly use you again & highly recommend Deckplus to anybody looking for outdoor construction projects.

Requested a deck quote and setup an appointment. Eric Kent from Deck Plus came and I explained what…read morewe were desiring and when I thought my end vision was understood. He asked how we wanted to move forward and I said please prepare a quote to which he responded "I don't do that, I can give you a ballpark and if your serious I can be more detailed once you want to move forward". I responded in surprise so what what is your 90% ballpark estimate as we discussed (understanding minor adjustments and design changes can change cost as well as materials prices). His response was 30k so I asked he email me it as we discussed to confirm the size and design and again he said I don't do that and if you want to move forward we can get more detailed. I asked him directly " am I detecting an attitude in your responses as my desire is to make sure we are on the same page. If I can't get the estimating person to provide a basic estimate to build off with out a tone that I should just agree and hand him my cash is unacceptable. A basic estimate would have taken him maybe 15 minutes and would lay out timelines, payment schedule and clarification on what the 30k provides is not to much to expect. Under no conditions would I agree to any work where I get a fraction of my desires addressed / confirmed understanding and then be spoken to like "agree to us doing it then we can address your questions with a condescending tone. I thanked him and walked him to his vehicle. I called the office and explained my dissatisfaction and refuse to use a company that the sales person can not keep his frustration in check and forgot I am the one paying for the project and not some guy on the street that was interfering with his day. Attitude and respect sets the stage and if providing a quote is an annoyance, then don't advertise a free quote (perhaps the old saying you you get what you pay for is true, I paid noting and got my money's worth). I would prefer to pay for an estimate fee and feel my desires were heard and understood as I make my decision. George

We had a pool installed by Skip. As with any construction there are always "bumps in the road". Due…read moreto the excessive days of rain it took longer than expected, but we have a beautiful pool and spa. Skip is very approachable and answers every call and text. Every one that came into our yard couldn't believe how beautiful our pool and yard looks. See for yourself!

We just had an inground pool put in by Skip and his guys. He was amazing! We put in a very large…read morepool and live on the side of a mountain. There was a lot of rock to deal with but he stayed true to his schedule. He also did a large 10 ft concrete walk way around the pool with an additional slab for grilling. Skip knows what he's doing and at the end of the day you will have a pool in my opinion built better than anyone around this area can do. Highly Highly recommended!

One star is generous. I have had nothing but problems with the APEX window brand. From day one…read more(wrong windows came in after 80 days lead time), to fogging windows, windows losing their tension and slipping down, uneven sashes in the frames (gaps and light seen). Over 7 service calls, the service departments IS RESPONSIVE and the tech they send is friendly and good, but they are fighting an uphill battle trying to support a clearly flawed product. One or two small issues is always understandable but the array of issues, all different, is unacceptable. I have tried to elevate the documentation of my issues, to the parent company, there are over 20 pictures of the problems on file, I have written to the District Manager in Georgia, and I get no response in regarding compensation or resolution. Had I received any type of compensation or credit I would not have to go to the next level, which I hate to do, but after the incorrect ordering debacle, 7+ services calls, several window sashes already replaced, installation flaws and failures due to many aspects of the windows operation and performance, I am left with no choice. Finally, after reading the reviews, I was shocked to see how negative they all were and now I am just another dissatisfied customer. I am an architect and I specify windows and while these aren't high quality windows, I expected a much better product for $19,000+ and in my neighborhood specifically I have referred several customers and I do not look forward to the expected backlash and damage to my reputation as a design and construction expert.

The various reviews I read are consistent with my experience with this company. I had a 3-season…read moreroom installed about 20 months ago. Just coming to the end of my second winter. I live in NH so we get snow. This room CANNOT handle snow load although they state it can. I need to shovel the roof or it starts to settle and the doors no longer close tight. Similar to other reviews, the service crews are responsive and professional, but they can't fix an inherent flaw in the design and construction of the room. They have added supports under the deck, at their expense, but still have the same problem. Other than replacing the roof with a structure that can handle the snow load, I don't believe there is a solution. As someone else reported, I would take compensation at this point to walk away, but they won't consider this. So, I will have them continue to come out every year, multiple times a year at their great expense and my annoyance to poke at the room, but never provide a solution. I have tried to escalate to someone who might actually understand the issue such as a structural engineer, but cannot get access to anyone but customer service. Lost cause at this point but I'll keep trying.