I bought a Groupon and used it 4 months ago. I got charged $50 extra dollars, 2 weeks ago, I get a call saying that the money was accidentally refunded to me and that I need to send it back. I replied I would send it back as soon as I saw it in my account.
I continue getting calls and texts about the refund. I still do not see it in my account. I let the owner know that I will contact my bank about it.
The bank says the refund will not be posted until my next billing cycle which is February 5th. I let the owner know that I will pay her as soon as I see proof of the refund in my account. She agrees.
Few days pass and she texts me, threatening me that she will report me to the police if I don't send her the money, saying that I am lying about the refund. I let her know that I still do not see it in my bank account, as I have been checking it daily. I tell her I will write a negative review of her being unprofessional. I have been cooperating with her, responding to every text, checking my account, and contacting my bank. It is not okay for her to threaten me. She apologizes and says that she is stressed because she lost a lot of money. I tell her I understand and that I hope everything will work out for her and ask her to trust that I will send her the money when I see it. She says thank you.
Few days pass and she threatens me again, calling me a thief, saying she placed a report with the police because I am lying about the refund. Soon after, around 10pm, a man calls me from a private number pretending to be an officer and threatens to arrest me. I tell him I will go into the police station myself and show all the proof of my bank statements which show no refund of $50. He hangs up on me.
I write a review on Google explaining all this mess and she replies by leaking my private phone number on the review.
Next day, I call my bank again ask them what I can do. I see no refund in my account which means I have no proof that the money is in my account. I ask them to send me the evidence on their end so that I can put an end to this. They send me a message with the evidence at 7pm on a Sunday. I text her to let her know that I got the evidence and that I'm sending her the money. She continues to call me a thief and a liar, saying that banks don't send out messages on Sundays.
I've never experienced so much stress from a merchant in my life. I was cooperative the entire time, and in the midst, she threatened me, harassed me, and leaked my private information. All this to say, this is not the type of person anyone should do business with. read more