I work in a K-2 school with little wee beasties that often times, feels like I work in a Petri…read moredish. I finally succumbed to all the crud going around. I'd thankfully had the flu vaccine, but still got very sick in the last 24 hours and decided to go to urgent care today. As there's no longer a one in my town, I drive to Berlin. This center opens an hour earlier than the UVM one, which was great because I didn't want to sit around in my car after being up all night waiting to be seen. You fill out the paperwork and scan your IDs via your phone (text message) when you arrive. Then they text you to come in. I was see swiftly by a very friendly patient assistant, who took my vitals and had me take a flu and strep test, based on my symptoms (I'd had a neg Covid at home). Then the doctor came in. He was so nice!! A very sweet gentleman who asked me some questions, checked me out before the results came back as influenza strain B. I'm glad I went. They do have a virtual option, but I was sure I had strep or the flu and wanted to be sure. Will be a long weekend at home, resting. They also do tests for work and school with reasonable fees if you didn't have insurance. My insurance thankfully paid for the visit. Really nice facility. I'd come here again.

Fast, clean; clear communication. The front desk quickly found what my out of pocket would be,…read morebefore checking in.

So today after making the one with months of problems wait for a 5 minute scan. He has a kidney…read morestone which has been bothering for several months. Should have done the scan in the emergency room. Sloppy care. It is all fun and games until someone gets hurt!

I will never go there again. They are all bias, and dint care if you are in pain. This is the worst…read morehospital in vermont. It used to be great. Now we pay a fortune in insurance money for not even standard care. The doctors just get paid, and don't go by the hypocritical oath, none of them. Nurses just as bad. You will be disappointed.

I didn't have to wait hours to be seen. They are very thorough and fast getting to there patients.read more

The women there misdiagnosed me and I had to go to another doctor to be taken seriously and given…read morethe meds I needed. Very frustrating experience, especially while sick.

I've had a couple telehealth visits for concerns that didn't require an in person exam, etc. The…read moretelehealth visits are easy to schedule, professionally delivered and I never felt rushed. All questions were answered, the medical record is sent via email right away and prescriptions sent to the pharmacy quickly as well. On both occasions the nurse practitioners were clearly knowledgeable and skilled as well as pleasant and compassionate. This is the second review I've written in a few years showing that my experience has been consistent and positive.

I went to Urgent Care a few times in 2021 and 2021. Was able to get covid and flu shots and be…read moreseen by a PA for a minor health problem. Was very happy with service there, and pretty much resolved to use Urgent Care as my go-to health clinic. In recent years, they've had no vaccines available, and this last time, while not rude, the receptionist was what I'd call "not helpful" when I inquired about vaccines and asked to be seen for a specific health problem (IBS).

I've used this location a few times and the service was always excellent and no issues with my…read moregranddaughters insurance company. Granddaughter injured her shoulder few months ago and pcp said to go here because it it would be quicker than when they could fit her in. Service was excellent and had X-rays. Then suddenly I'm getting bills from them and when I called they first claimed my granddaughter wasn't covered . I called insurance company and they said she's been consistently covered for over 10 years and they couldn't find ANY claims from Convenient MD at all. Insurance Company said absolutely they would cover it. I call billing back at this location and they changed their excuses a number of times even trying to claim insurance company had granddaughters dob wrong !!! They were adamant they couldn't resubmit the bill even though they NEVER submitted it in the first place ! We went around and around and I firmly stated I wouldn't pay when the insurance company would and would dispute this. They continued sending bills by text and email then claimed they were sending it to a collection agency which I was ok with as I was disputing it strongly.The very NEXT day instead of a collection agency they charged my credit card without my authorization as I consistently denied authorization and they received payment that way !! I had no issues paying the bill IF the insurance company declined payment BUT they never submitted a claim and the insurance company clearly said they would pay . Extremely dishonest and misleading .

I would not recommend this place to anyone. The woman who was supposed to draw my labs was…read moreincredibly rude to me. She didn't take the time to even bring me into a patient room or ask basic questions. She instead condescendingly spoke to me in the waiting room - which is a violation of HIPPA. She also discouraged me from getting labs drawn and told me to go to an ER (which I don't need). No idea who she was (nurse, MD etc) as she never even introduced herself. I've never been treated so poorly. I left without any service being performed.

On the days where your day does not go how you expected it to go. Fanny Allen urgent care is here…read more it all happened in a flash. me and my friend millie and my friend shifra are all laughing and skiing. next thing we know millie's leg is FUCKED! we brought her right over and they sewed her right the fuck up. Doctor let us play Fireball by Pitbull during the operation. These guys know how to party Everyone that helped my friend was the best person i ever met.......Still hope we dont have to come back soon though.... shout out matt! shout out doctor and medical assistant! friendship is magic

From a former nurse We are hard to please. I had two visits…read moreto the Fanny Allen urgent care within two weeks and the care was amazing. Everyone there was thorough and knowledgeable. The first visit was at a very busy time and did take quite awhile but I didn't need anything really urgent. M.D's and P.A.'s were good. This was the only place that could perform an I&D that day so was very grateful.

You will not get in, or feel cared for. Staff is not customer oriented. I'm a local and have gone…read morehere for years it's come to the point where I can never get in and and I am treated horribly by the receptionist. If you need help urgently go to Morrisville emergency room. Unlike this place it has 5 stars and they always help me.

They do not return calls. Ever. On hold for approximately 20 minutes before forced to leave a…read moremessage after nearly every attempt to speak with someone on the phone. Billing department is a mess. I've paid bills that ended up in the hands of a debt collector months after SFP cashed the check. Beware of every service they provide. It's been this way for years....

I found everyone at ClearChoice very thorough and conscientious, spending plenty of time discussing…read moremy health concern and forwarding a path for next steps. I was in and out in 30-40 minutes. Thank you!

Beserk company. I went in to be diagnosed and told the self pay rate is 160 USD. They said they…read moremight be able to work with my insurance. I said: Ok, I'll pay the 160, and I guess you can bill the insurance. If insurance pays, I can get refunded. 6 MONTHS LATER they ask me to pay 630 since my insurance doesn't pay. Im like: but I paid. They say: yeah, but you requested we bill your insurance and that rate is higher. Since your insurance doesn't pay, you now need to pay 470 extra (to make it 630). Im like: what? Wait, what???? Is this legal?

The process was very efficient and speedy! From the time I walked in, until the time I was…read morediagnosed and all set was just over one hour. Highly Recommend!

Super friendly administrators on the front end and kind, attentive doctors and staff! Very quick…read moreand efficient care with no bs or jumping through hoops. I was in and out in under an hour! Terrific all around.