I paid $625 for ceramic tint on my brand-new Ford Explorer. The first time I went to pick it up,…read morethere was a hair (or something similar) stuck in the driver's side tint. The lady took it back to be redone, but when I got the car home, I noticed problems on multiple windows. Update 2 - I went back for a second redo, this time on the front driver/passenger windows, rear trunk glass, and rear quarter windows. When I picked it up, I saw that the defrost lines on my rear glass had been scraped off. I was told it was "just bubbles" and they would go away, but if you search "broken defrost lines from window tint," you'll see exactly what mine looked like. I pointed this out immediately, but the staff brushed it off and told me to call them in a week if it was still an issue. It was very obvious, and I asked them to take pictures, but the lady didn't seem to care. They told me they had "gone over it thoroughly" this time, but clearly not thoroughly enough if no one noticed the missing defrost lines. After going back and forth, I ended up scheduling a replacement rear glass and re-tint. Update 3 - On my third visit, they replaced the trunk glass. I brought it home, only to find the trim on my right rear door was now cut up. Completely unacceptable, especially on a brand-new vehicle. At this point, after three visits and being told that multiple people including the managers "went over it with a fine-tooth comb," the workmanship is still sloppy. This is not the quality of work you'd expect for $625. If you're reading this, save yourself the trouble and go somewhere else for tinting. There's no excuse for this kind of job on a new car.

Had a very bad experience with one of the managers here Jason Prott that cost me thousands of…read moredollars. Jason agreed to sell me an item that was owned by VIP Auto Accesories. I made special arrangements to have a shipper pick it up. The night before, Jason cancelled. Not only was he extremely rude and condesending about backing out of the deal, he called me names and said it wasnt his problem and kept hanging up on me and dodging my calls. I tried to get the contact info of the person who it was sold to so that I could pay more and try to get it back, Jason refused. Then I called VIP, talked to a different manager, who promised to call me back and never did. I purchased this item new, then VIP bought it, and I wanted it back and they laughed at me and instead sold something sentimental to me to sombody else. I really dont appreciate it and I would do business elsewhere! Unethical business practices!

Excellent customer service, reasonably priced, lifetime guarantee of window tint. Made an…read moreappointment and they had me all set to go the same day. Keep in mind that you should not roll down your windows for 4-7 days after install if possible. I would definitely recommend them.

I have brought multiple cars to Total Custom over the years. Not only do they do amazing work,…read moreit's high quality but you won't find a better price on ceramic tints. Plus, they have a lifetime warranty which is a testimony for them standing by their work. The staff is friendly will always guide you to the right product for whatever project you are looking for.

Took my daughter's car for window tint. Great service! Window tint was professionally installed and…read morelooks great! Very responsive, answered all our questions, very professional service! Would definitely recommend!

I was expecting a clean/detailed car but I was not expecting it to be cleaner than when It was…read morepurchased from the dealer kind of clean. This is a 10 year old car and had years of dog hair (Weimaraner short hair that's close to impossible to vacuum out) and wow this car looks better than new kind of detailed. I am completely impressed and recommend this service to anyone w kids and or dogs.

Thanks to the professionals at Blacked Out Customs I have watts and watts of power in my 2020 KIA…read moreSoul. The way they went out of their way with customer priority in my situation is truly old school. They made me feel important and respected. They knew exactly what I wanted. After only a few minutes of conversation a quality product was chosen, and they explained all my questions. With a demo on one of their previous installs I was instantly impressed. The cost was competitive as well as turning out just as I wanted. I ended up with a system that is not only a sleeper but can surly hold its own when engaged!! I highly recommend these pros if you want family like service, quality workmanship and performance with any audio needs! They gave my KIA a soul... Rock on!!!!! JLM All five stars ( why the one star shows i can't figure out) Ten stars!!!

Not sure of the one star but it's probably should have been five stars…read moreGreat customer service, honest with suggesting what you need, not to mention great results I would definitely be back

Very helpful, friendly and prompt service. Very efficient and answered all our questions. Came…read moreto the house and installed the windshield in no time. Windshield was in stock and installed the Very next morning. Thank you

Fast service, windshield has been replaced with no leakage Reasonable charge for windshield…read morereplacement, about $400.