My vehicle was involved in an accident today, and dealing with this tow company made an already…read morestressful situation much worse. Law enforcement called them because the vehicle needed to be removed from the roadway. Our home was literally one street over (about 5 minutes away), and we politely asked if the vehicle could be towed there instead. To avoid any confusion, we called the number listed on the card while standing there. The woman who answered told us it was fine. We relayed that to the tow driver, and he start yelling wait until my dispatch call and even the responding officer confirmed there was no issue in our ask. When I recalled the office the lady tried to make it seem like money was an issue. Money was never discussed. Money was never the issue we were fully prepared to pay whatever towing fees were required. The problem was the tow driver. He became rude, dismissive, and argumentative for no reason. He repeatedly interrupted us, said he "didn't have time for this," mentioned needing to get to Lakeland, and ignored what both his office and the officer had already stated. Before we were even given a fair opportunity to decide where we wanted our own vehicle taken, he pulled off and said he was just going to impound the car. We never authorized that decision. This entire situation was caused by the tow driver creating unnecessary conflict and doing what he wanted to do. I called the company afterward and was told the manager would return my call, but I never received one. Accidents are stressful enough. The lack of professionalism, communication, and basic respect was unacceptable. I would not recommend this company based on our experience.

I have a 2001 Ford Expedition I cannot bear to part with and my letter carrier backed into me,…read morecrushing my flawless 24 year old bumper. I have spent hours combing salvage yards and Best Auto is the only one that was truly professional and helpful. All of the yards are an hour plus away and none will take a picture of a part to send you - except Best Auto. Great people and highly recommended.

Matt came over and did a diagnostic of my vehicle and told me what was wrong. I later drove my car…read moreto his shop and he made the necessary repairs. He did a great job. I now have in him in my faves list.

Great attitude, quick service, honest. . .and had a cute little helper by his side. Thanks for…read moredriving out to The Villages today!

My car broke down yesterday, I heard about Johnny on the spot from a friend, so I called and got…read moreprompt response and my car towed to my service center at a reasonable cost. Thanks Johnny for great service in a timely manner!

AAA left me stranded for two days talking to robots johnny on the spot came out within 20 minutes…read moreof the call picked me up at home carried me back to the car and proceeded to get it out of stuck park and getr me on the road again without a tow for an extreamly reasonable price no muss no fuss inshort he helped an old creaky vet out when others wouldnt come or didnt care and that kind of service is worth gold in these days of greed and angst the man is just starting out and trying to feed his family and still will help others beypond the call of his work great guy you wont go wrong calling him 813-843-1062

From the moment I called, their dispatcher was courteous, understanding, and efficient. They gave…read moreme a realistic wait time and even called to give me a heads-up when the driver was en route. The tow truck arrived right on time, and the driver was extremely professional and friendly. He handled my vehicle with great care and made sure I felt comfortable throughout the process. What really stood out was how knowledgeable and calm he was--especially during a stressful situation. Pricing was fair, with no hidden fees, and the service was worth every penny for the peace of mind alone. I wouldn't hesitate to call again or recommend them to friends and family. Highly reliable, responsive, and respectful. A top-notch towing service!

From the owner: We’re more than just a towing service — we’re a dependable partner in tough situations. What sets…read moreus apart is our commitment to fast response times, 24/7 availability, and honest, upfront pricing. Our team is experienced, professional, and dedicated to getting you back on the road safely. Whether it’s roadside assistance, accident recovery, or long-distance towing, we treat every call with urgency and care. With a strong local reputation and a customer-first approach, we turn breakdowns into peace of mind.

On April 1st we had our vehicle go into "Limp" mode. Luckily we were near a parking lot. Robert…read morecame to our rescue and knowing that we were in a time crunch to get to the BMW dealer, he carefully loaded our car onto the tow bar. Because he did not want any damage to our vehicle, he stopped at deep dips in the road to adjust the vehicle so it wouldn't scrape the road. He took a backroad with less traffic and got us safely to our destination. If you need a tow, I would recommend asking for Robert. He will take excellent care of you.

Just had my car towed. The tow truck driver was inexperienced, and he even told me he was still…read morelearning. He could barely drive the tow truck. He managed to damage my front end by hitting the tow truck bed twice trying to get it onto the bed. He called his manager, and we had to drive 25 minutes to their office so that the manager go look at it. He stated that the front end was damage before. So what? It was repaired! He was not polite in any manner claiming I was disrespecting him. Like I should be a happy camper when they damage my $160K SL550? Now I have several cracks on the bumper, and they are refusing to compensate me for the damage. Then the tow truck driver took me to get my tire fixed and as he was taking the car off the tow truck, he did even more damage twice to the front end. Absolutely pathetic.

I literally made this account for this one review…read more I am extremely disappointed with the service I received from this company. I scheduled a tow 5 hours in advance after my car broke down, and I even arranged an Uber to get to work, trusting they'd keep their word. After two exhausting 12-hour shifts at a hospital, I showed up at the scheduled time only to find that no one was coming. No one even bothered to notify me of the delay, leaving me stranded at my broken-down car with no support and an additional 2-hour wait. This lack of communication and disregard for my time is unprofessional and unacceptable. I wouldn't recommend this company to anyone who values reliability or courtesy. They've completely wasted my time and shown zero respect for my situation. **Edit** I just want to add that according to the company, they have a very bad flow of communication towards their team. Their lack of proper communication and planning leads to unprofessional service. I am pleased that I now must wait an additional 1 1/2 to 2 hours minimum for my service with only $25 off my $106 total fee, not including the $70 of Uber charges. It was that or Uber again home and try another time. I would not recommend this company to anyone nor my friends unless you want unprofessional service and lack of proper communication towards the dispatcher-drived and driver-manager. I should not have to message the driver and not hear anything back 5 mins before my scheduled tow. I still would like to personally apologize to the dispatcher who is very supportive and trying to understand my situation and help but in the end I will be a "Karen" right here and say this is still unprofessional especially with everything's that has come out of this situation. But having been a manager, I would have liked for them to call and apologize to me instead of sending his dispatcher on his poor management.

These folks are the best!!! Very fairly priced and were able to accommodate my son's very…read moreundrivable car. Vicente went above and beyond to help us make it happen! He was the awesome. Thank you.

Fast help and affordable service. Spouse managed to start our keyless car and left the keys on top…read moreof the car before driving. Ended up stuck at home, unable to even reverse the car to use our other vehicle due to the lost keys. Our Freedom Locksmith person replaced our keyless fob for a fair price and the whole ordeal was about 30 minutes. I would rate ten stars if I could. THANK YOU!

From the owner: Freedom Locksmith, located in Zephyrhills, FL, is your trusted local auto locksmith dedicated to…read moreproviding exceptional service to our community. As a proud veteran-owned business, we prioritize integrity and reliability in all our offerings. Whether you're locked out of your vehicle or need urgent assistance, our 24hr service ensures a fast response to get you back on the road swiftly. We specialize in key fob programming and can efficiently cut keys for a variety of makes and models. Our team of experienced professionals is committed to delivering high-quality solutions with a personal touch. Choose Freedom Locksmith for all your locksmith needs, and experience security and peace of mind like never before!