I have used the Suzanne Brown Insurance Agency for my home and car insurance since 2002. They even…read morehelped me with Mexican Auto Insurance when I took my car in to Mexico. They have always taken the time to talk through what exactly I need and always find me the best rates/deals! As the company has grown, I am now working mostly with Meredith L., and am still getting the same great service. I love that I can email Meredith, after hours, about changes that I need to make and she will email or call the next day to start the process. Over the years, I have happily referred many clients and friends and still highly recommend them!

Since being taken over by Texan Insurance, customer service and competitiveness have really taken a…read morenosedive. I was a customer for years, but they were never able to even come close to the auto rate offered by Progressive, but then when an Allstate bundle beat what I was paying for auto at Progressive and homeowners through Suzanne Brown / Texan, that made me decide to leave both of them. My exit was handled very badly, my cancellation document, which I signed and have a copy of, was never sent to the insurer, so weeks later I had to call the insurer directly and get that taken care of myself. But this wasn't the only time, many times in the past I could never get my agent to call me back. I guess she was off chasing big commercial real estate deals, and we private homeowners are too small to care about? Well, the relationship is over now, and I'm glad to have EVERYTHING at one place, where I can look at it one one phone app.

I went here a while ago to get plates for my truck because everywhere else took months. It was very…read morepricey, but I was able to get my plates within a few weeks and I was in and out in less than an hour the woman who helped me was nice enough She just did her job nothing special

Buyer beware! Total scam!!!! Charged 75.00 for temporary tag. DMV fee is 29.00. These scam…read moreartists pocketed the difference. This was on top of another 150.00 service fee. Total of 200.00 in service fees. Total ripoff! Avoid like the plague.

I highly recommend Insurance Society ! Bianca was profesional, knowledgeable and very helpful with…read moremy auto, Home and flood insurance .She had many different carriers To choose from.She seems to know what she is doing and that made the process go smoothly. They also gave me a decent quote compared to what I had previously! Call her for a quote today @ 832-359-2548 Roxanne Rodriguez

Bianca was super helpful and communicative when she quoted me for home and auto insurance! She made…read morethe process super easy, took the time to answer all of my questions and was able to save me money on both policies. I highly recommend Bianca for your insurance needs!

If you are looking for affordable insurance coverage on your auto that compares to the bigger…read moreinsurance companies out there, shop with Buddi! She just saved us $1200 a year and my coverage is better than what I had with Farmers! She is knowledgeable, quick to respond and has a great spirit with her customers. You won't regret getting at least a quote from her. Thanks again Buddi!

Arlysse Ibarra is a MOST knowledgable insurance agent. Top of the line, both auto, home, and farm.read more

Scott is the bomb. He took care of me when I thought I couldn't get life insurance. I get my…read morediscounts on home and auto. If rates are whack, he will work hard to do what is a agently possible to reduce them. When I got married at the museum, he did all the work to cover the one night of the wedding in the event my guests knocked over dinosaurs bones!! Lol. When my hubby's car didnt qualify for classic car insurance because it wasn't an American made car, he told the underwriter he was being 'culturally insensitive' bahaha!! After appealing, it's a classic now! Overall, he will most certainly work with you - just communicate with him! He even answers emails on vacation for crying out loud.

I called their office and was happy to talk with Eduardo Macias who provided me with amazing…read morecustomer service and a much lower quote for both home/ auto insurance than the previous company I had been using for the past 10 years. I definitely recommend their services!

I would a lower rating if I could…read more Worst service I've had had. i have flood, home, and auto polcies. Took them 15 days to respond to a email. I complained about how unprofessional it was to not respond in a timely manner 9 days ago. Still no response...

I am revising my review due to the actions taken by Ken McCormack in the past two years to set…read morethings right and personally take care of the problems and issues I had with the original insurance broker. I do appreciate them following through and getting the coverage that I needed.

No Help and Blown Off…read more Called Memorial Insurance Agency with offers for meeting to see if they could help us with several commercial and residential products and was blown off by smarmy salesman, K..Mc. Very surprising as I thought they would be able to handle our nice sized commercial / residential needs. DO NOT USE, UNPROFESSIONAL