www.expressclean.co.uk
Incompetant, rude and costly - as well as paying for the service, you'll be left having to repeat the clean and pay to fix the damage EXPRESS CLEAN leave behind.
I would urge anyone considering using EXPRESS CLEAN to stop and run a mile - our experience has resulted in damaged property, a grossly indequate cleaning service, and most upsettingly, extremely rude exchange with company management not even willing to view the damage let alone take any responsibility for it.
In short, 2 cleaners were hired to complete a "builders clean" of our small 2 bedrom flat - a level of resourcing the company agreed would be sufficient to complete a thorough job. A comprehensive list was left for the cleaners and before leaving them we confirmed that they understood what was expected. We returned home to find: heat/water damage on our dining table, black paint sprayed on the mantelpiece and surrounding wall, chips in the new kitchen cupboards, and dust and dirt remaining on shelving, skirting, floors and blinds throughout the flat.
Management ignored our calls and emails for over a week, and upon finally responding have stated that our claims are ridiculous, have accused us of lying, and refuse to engage or respond to our very reasonable requests for assistence over the matter. It is extremely disappointing that these services, which you pay for in order to improve and simplify your life, end up costing you so much more, in monetary terms, in time, and in shear frustration. Ed Tedeschi, and his team, are best avoided altogether. read more