Had a drive through car wash done and got home and the back hatch was still a bit dirty. went back and asked about it and the son of the owner said take it into the other car wash and he put money in and did my whole car by hand and only the hatch was dirty He also wiped where the car wash wouldn't get. I was very happy with the service read more

Was very disappointed. They broke the end of the dipstick off when they pulled it out. Then without asking they tried to drill the piece of the dipstick out, which made the problem way worse. The cost to fix is at least $400 from my mechanic and if any pieces from the drilling got down into the oil pan, then the cost will be way more! They said this happened because we came from the U.S. and it was a hot day and the plastic piece of the dipstick handle likely melted off. However, the car sat for over 3 hours during the ferry ride from Tssawwsen, so the engine was not hot, since we only drove about 20 minutes from the ferry to the dealership. Also, we had our oil changed THREE times in Palm Springs where we lived for awhile in up to 120 degree heat and never had any problems. P.S. To top it all off, their pay system also asked for a tip on top of the $165 that we paid for the service. We did get a $7 discount because we noticed a Valvoline discount, but we had to ask. Also, they offered no discount and did not even ask if we wanted the free advertised Car Wash. We left very unhappy. We will write management and report back if management offers to pay for some or all of the repair. read more

hands free car wash. until repairs are done this car wash is useless. did not wash any part of the car just put a lot of soap then rinsed off. looks exactly the same as before the wash. hopefully I'll get my $16 back. read more