This car wash is great! Tip: They have many options to…read morechoose from to clean your vehicle based on your preferences. There is a huge sign before entering the facility. The basic car wash is $5. They also offer discounts if you purchase coupon cards in advance like 5 washes for $20, that's like buy 4 get 1 free. So I don't know if your vehicle is like mine but it gets dirty quickly just with my daily ventures in life so I personally take advantage of this great opportunity. My Experience of a basic car wash: I have a newer model vehicle and what i like about this particular car wash most is that my paint on my vehicle doesn't get scratched during the washing process. (I've been to other facilities that have made minor scratches in the paint of the vehicle.) They owner is very friendly and ALWAYS smiling and is there most of the time realing you in starting your car washing experience by asking what service would you like, collecting your money then proceeding with a tool to hand brush/rinse your vehicle before starting the automatic washing process. Going through the car wash is not grand but for some reason I always enjoy the experience of the classic 'car wash' Going through the part of multiple giant filled white soapy flaps gently flowing back and forth cleaning over the entire vehicle, a sprayer that rinses the soap from the vehicle from all sides, then a huge mechanism that looks like the base part of a vacuum gently comes down and removes excess water by using forces of air that blows most of the water off (reminds me of a huge hair blow dryer...lol) and lastly your met at the end of the line by a worker that quickly hand dries your entire vehicle. At this point you can leave a tip if you like and your sent on your way smiling in your shiny vehicle...Vrooom! So I love love this place and will continue to come here! Its the experience that counts right

I was in the area on business and my car was badly in need of a substantial wash. I found Top Hat…read moreand I could not have been more helpful. The staff was both energetic and enthusiastic! To cap it off the car came out looking great and the price was lower than expected. Should I be back in the area... I will gladly return

I had my interior and exterior cleaned. The price was completely doable and They did a phenomenal…read morejob.

Took my new truck there, always check before going in the wash, while the employee was doing the…read morepre wash with the scrub brush with a stick attached they scratched the front fender of my truck. Since they swear it couldn't have been the actually wash and the hanging things or brushes inside this is the only way it couldn't have happened. Spoke to Rob, he was supposed to meet with me but had some other guy that was less then nice to me and of course said there was no way it happened there. I explained I left my house lees then a mile away checked my truck over nothing on my truck like a scratch or anything (new truck) I check when I leave but you can't see the scratches when it's wet, by the time I get home and I went straight home you could see them with truck dry. He blew me off like I was trying to get something from them. I ended my membership and left a text and then Mark calls me wanting to meet I go meet with him he is polite and keeps saying well I can't say it was us that caused it because then I would be taking responsibility. Brand new vehicle and they want to act like they had no part in the damage they caused to my truck. Previously I took it to a detail shop which told me if it didn't happen in the wash they would say that it had to have happened during the pre wash because the scratch are the same direction that the workers would go with the brush in the prewash. I told him when I got my truck back I would take it for a detailing and let him know if they could do anything, next thing I know I am getting a letter telling me they take no responsibility for the damage and that my truck was probable to dirty to see them before the carwash. My truck has never been that dirty I don't drive down dirt roads or take it mud bogging. I will never go to this or any of their car washes ever again and I hope anyone that takes pride in their ride is careful. BEWARE of this and all their carwash because most of their employees don't care what they do to the customers vehicles. I am

My wife and I have been going here for over a year. On 05/16, I noticed that the left front and…read moreleft rear wheels on both vehicles have gouges and scratches. They can't be buffed out or covered up. Over $2500 to replace the 4 wheels. Told the attendant and she stated it was my fault when entering the bay. The employees direct you in so how is that my fault? Would not recommend this business.

Why is May's car wash closed today !!! It's one of the…read morewarmest days (upper 30's) and they aren't open ! I'm paying a monthly fee and they' are closed at other times when the weather has NOT been bad ! Also why do they open at 8am, they should be open at 7am so people can get their vehicles washed on their way to work. Other car washes are reliable with their hours that they say that they are open till. Employees are nice and the service is great on days that they choose to be open . So frustrating. Hopefully the owner will take notice of vehicles pulling in and out of their business on days and times that they should be open and operating

Well last Monday I came in for a "oil change and to top off trans fluid. Thinking about $100, well…read morethe staff was testing a new guy on how to work with customers! He proceeded to tell me A WOMAN, that all fluids need a flush front and back. Well when the other guy came for credit card he said $313.. I was shocked, I was so shocked and confused because I was never told prices. I would have never ever spend that much money when I was just getting oil change. My husband was PISSED OFF, he says they totally took advantage of you as a woman and he does not want to ever use this place again! Btw it's unreal how much I paid and the new guy never even mentioned price I was not even going to bring It up to a review But it just ERKS me these men would be clueless to telling me PRICES

The staff is friendly and helpful. My oil change was fast and efficient and I was on my way in…read moreminutes. Highly recommended.

Winter in Michigan.. salt and dirt, and car wash season! MrC's location in Lake Orion is easy to…read moreget in and out of, and they move cars quickly. Wash machine seemed to be working well today, and the wipers at the end were reasonably efficient. I didn't have streaks all over the car afterwards and that's acceptable to me.

Careless and dangerous. They damaged my car. Harassed by manager, Michael. Then I still had to…read moreclean the car myself because of the poor job done. Do not recommend.

I had high expectations after reading many of the reviews and even more so when I arrived to a…read morefully staffed facility and no cars in line. I figured I'd have the luxury of a few guys spraying and attentively looking over my van. Boy was I wrong. I purchased the Silver package which included a tire shine and wheel wash and shine among other things. I generously tipped the crew after they towel dried and applied the tire shine but was really disappointed when I got home. Keep in mind it was a beautiful dry and sunny day so none of the dirt you see in the photos occurred on my drive from their lot to home. They earned the the second star only because I was greeted upon my arrival and the crew "seemed" professional otherwise it would have been a one star rating. 09/21/23 UPDATE: The management team from Magic Touch reached out to me in order to make things right. I returned to their other location that's a little closer since I live almost a half hour away from the original location. The manager was very attentive and passionate about making things right. The follow up and customer service was 100/100 so I definitely appreciated that. The van looked much better this time around. Many business get complacent or lazy when they're successful but the great ones rise to the occasion when things don't go right the first time and Magical Touch stepped up. So I'm gonna add another two stars from my original two star rating. END OF UPDATE

Horrible experience. Did a full wash and they had my car sitting outside for 45 mins without…read moretouching it, taking other cars in the meantime. Never got my interior washed and just left.

The owners don't care, they are doing whatever to scrape by…read more The self serves wash machines are broken, it's a dump it's falling apart, don't waste your money, go to the new guys in town.

The nice car wash the price is the best and the workers always have treated me well been happy with…read morethem