Deserves 10 stars! Called in, asked if they had any…read moreavailable appointments for tomorrow. The OWNER, came to my house within a half hour of my calling his equally amazing co-owner / Wife. John and Chris were done with the repairs and my air was working in less than 10 minutes! FAR superior than what his OOLTEWAH COMPETITOR has become, more reasonably priced than said competitor has been over the past 13 years. They have gained a new customer that is going to be as loyal as I have been to their unworthy competition. I will recommend them to EVERYONE I KNOW in Cleveland/Ooltewah & Charleston.

Our heater went out on Christmas Eve. We are newer homeowners in the area and hoped not to be…read moregouged. They called me right back, it was also a Saturday. They made time for us, explained what happened and how to fix it if it happened again. He was working in 8 degrees as well. We are so appreciative of all they did for us.

I contacted Ducts a week ago to inquire about cleaning our home's air and dryer ducts. They…read moreexplained their services and pricing in a simple, precise manner. They were able to schedule us within a week, showed up on time and performed the agreed upon work quickly and professionally. Showed before and after pictures; based on the before pictures I won't wait as long as previously to schedule our next cleaning. A very professional company that I am pleased to recommend wholeheartedly.

I called this company asking if they worked with fixing an air conditioner. They don't but Terry…read moregave me a name who really got me out of a bind. I just knew, by the kindness, they would provide a great service in their field so I asked for them to come clean my ducts because I knew they needed it, the house is new to me. The service was amazing. I was so happy with the result. They were fast and clean and polite. I could see all of the dirt with the pictures they gave me. In fact, they found a mouse trap after opening a vent...with old food in it. I'm very pleased to have a clean duct system and such great people helping me with it.

Very high quality work. Professional, efficient, and went the extra mile fixing things that came…read moreacross that was outside of what they were there for. Will definitely be our go-to and highly recommend.

I was extremely disappointed with my experience with Heartside in Cleveland, TN. The pricing was…read moreexcessive and far above what other local companies charge. $249 for a service call in which the technician was here for 30 minutes and total repair bill was $700 for a control switch replacement. I would call Blossom Gas or another local company. The repair was completed but never use them and please do your homework because they are way overpriced. Typically, service call pricing is typically $100-$175 and $249 is generally considered premium pricing. Please do your homework.

I recently purchased a new fireplace and required a type of granite that was very difficult to…read morelocate. Hearthside Hearth and Granite were able to locate the type of granite I required in India and when it arrived it was a perfect match for my existing hearth. This was fortunate because the hearth came damaged. Even though I didn't need the hearth Hearthside refunded me $400 for the damaged piece. I thought that was fair. As it ended up I had to use one of the broken pieces of the hearth to make new granite legs for the sides of my fireplace. So everything worked out very well. I would definitely order from these fine folks again.

I had to have a new pump, wire and a few other things. Todd and his helper were respectful and…read moreexplained everything they did. I lost my husband 2yrs ago,everyone I called were mainly rude and wanted a fortune.I highly recommend this company! He was honest, respectful,fair and very knowledgeable!

I would have to say that, although I do have water at this time, I would not use this company ever…read moreagain in the future. My bill was practically double for everything. He left the old bladder tank sitting in my yard. He left the old pump and he left the old pipe. Save yourself a lot of money and call someone else.

we had our a/c system replaced by Central; the person providing the quote and the technicians who…read moredid the work were all punctual and professional and the work was done in a few days. I highly recommend this company

Fall check up & maintenance on my gas fireplace! Very prompt & professional! Advised me of updates…read morefor mold & allergy prevention! Checked the filter & cleaned up the area before he left! Will recommend them to all my friends and family! Happy holidays to all!

Promptly responded to request for a quote and listened to what I wanted done. Offered options for…read morecompleting power supply and wiring of a new shop. Competitive pricing. Scheduling took a couple of weeks, but they arrived promptly and completed the work in a timely manner, again keeping me apprised as things developed. They could have done a slightly better job of cleaning up after the work, but all in all, I would use them again.

Super Professional company. They showed up on time and did an amazing job. I am super picky about…read moregetting things done right and this company far exceeded my expectations.

I would never recommend this company. They painted our home the year before COVID I believe. The…read moreexperience was horrible, we were overcharged, overcharged some more and we are outside painting and caulking right now where they cut corners on prep. I thought I was hiring professionals and I compensated them as such. They lie, they gaslight. Told me our house would be all brushed finish, go outside, they are spraying and rolling, then try to gaslight us that's what brushed is. Huh? Told me 2 coats are on, I'm like... no, you were only on this side one day and there are light spots. Cheap caulk was used, it's shrunk and has to be redone less than 5 years later. Concrete front porch and carport had prior paint so, that was included in quote, they didn't prep it correctly, it looks TERRIBLE currently peeling and scratched because it didn't get a good bond. The prior paint bonded just fine (they gaslit me on that also.). I clocked the carpenter time because I knew he was a hourly, their bill inflated the hours. I didn't say anything at the time, just wanted a bad situation to go away. When asked to correct things they missed, gaslighting is their defense. A very unprofessional bunch of folks. I see a lot of good reviews for them, but I am not sure how. Spiteful too, I had these round aluminum vents on the front of my house that I had all taped up when they painted the first time so they would have a clean line. When I asked them to come back and touch up spots they missed, they did this to my nice shiny aluminum vents that I had taken care of to protect on purpose just to be jerks. These vents were no where near the area I asked them to remedy. Bunch of %$#@ in my book.