The night before we were scheduled to leave town for 5 days, our heating system started making a…read morehorrible racket. Of course this is December, and of course it's supposed to freeze the following week. I immediately started looking for a heating and air company that had good ratings and one of the first to pop up was Larry's Heating and Cooling. I called first thing in the morning and they were able to get someone scheduled to come out the same afternoon. The technician, David, called when he was on his way. He arrived on time, was extremely personable and professional. He is clearly very knowledgeable and experienced in his field. He diagnosed the problem in less than 10 minutes and took the time to show me what the issue was and how it needed to be repaired. Because he needed to come back with a part to get things fixed and the weather was going to cooperate, we scheduled for a week later when we returned from our trip. The day he said he'd be back, he showed up as scheduled and in a couple hours he fixed our unit. Temps dropped below freezing the next day, but our heat worked perfectly so we didn't care. David did a great job! Great team, very competitive pricing; highly recommended. It's who we will call in the future if needed in the future for certain!

They installed a new coil in my indoor unit in Aug 2022 for $2k+, wasn't cooling and had lost gas…read morein April 2024. They did a service call and said my coil was leaking, sent an estimate for full unit replacement only about a week later after I chased them and asked for a warranty repair - they said no warranty after 12 months. Got a second opinion, the SKILLED and HONEST other technician from a different company went to the attic, 15 minutes later said the coil wasn't leaking, but there was a plastic cap that wasn't tight and had oil residue on it - they replaced and tightened the cap, refilled the gas and everything is fixed for a fraction of the price of a new unit. This is my experience with Larry's heating & air, why I will never use them again or recommend them to anyone else. I gave them an opportunity to explain to me what happened and why the problem was misdiagnosed, but haven't heard back from them.

Owner James Wagner and his crew provide excellent customer service. Promptly answer service calls…read moreand are very courteous to do business with. They have come out and serviced my commercial refrigerators and freezers. The service techs always leave the place neat and clean. Prices are reasonable.

Justin is very professional and did an excellent job on our HVAC install project. He came on time…read moreand completed the job as expected. He is also skilled at fixing HVAC related plumbing issues and took care of those issues as well. He has great knowledge and I like how he explains everything to the customer and keeps them satisfied. I would highly recommend working with Justin and his team to everyone.

Highly recommmend! Called and got a response from the owners within 15 minutes. They also have a…read moreMilitary, Veteran, First Responder and Senior Citizen discount. They were very polite and got the job done professionally and efficiently. Call and you wont be disappointed. Again, highly recommend. Thanks Justin.

HIGHLY RECOMMENDED! A/C unit stopped blowing cool air…read moretowards end of day at the beginning of a heat wave. Scott showed up ahead of schedule and started diagnosing the issue. He found and corrected several issues that occurred during the sloppy install by another HVAC company such as loose wires and a rats nest of wire management. I stood and looked over his shoulder the entire time and he kindly explained every step and what he was doing. He went the extra mile for our family to get us cool air again just in time for the heat wave to start. He drove to get a new part because shipping it from Cookeville would have taken several days. He even worked huddled over our outdoor unit in pouring rain and lightning. All this and he was more than fair (too cheap?) on the costs of the repair. It was surprising low for the number of hours he dug into our system. No wasted effort. I personally watched every meter reading he conducted. It was amazing. A good family man with a great work ethic. I cannot recommend him enough. He also gave me a large number of handy maintenance tips.

Scott replaced my water heater with a instant on demand one. He did a fantastic job. Was on time,…read moredid timely work and cleaned up. I highly recommend his company. Very reasonable price also.

Very good communication fast responses Friendly and…read moreExcellent Service ! Quick Repairs! I recently had an issue with my air conditioner, and I'm so glad I called Cass HC. Their team was prompt, professional, and efficient. From the moment I made the appointment, they provided excellent customer service. The technician arrived on time, diagnosed the problem, and fixed it within no time. Not only did he repair my AC, but he also took the time to explain what went wrong and how to prevent similar issues in the future. I appreciate their transparency and expertise. not to mention straight forward, fair pricing as well as 24 hour service! Overall, I highly recommend Cass HC for any air conditioning repairs. Their commitment to quality service and customer satisfaction is commendable. Thank you for keeping my home cool during these hot summer days!

Cass came out and fixed my central air the next day after I called him . He was very knowledgeable…read moreand professional also stayed within budget.

Seth Prince and John Stephens we're both excellent. They completed my repairs quickly and…read moresatisfactorily. My family has been using prince heating and air for probably twenty years. Unless something drastic happens, I will continue to use them in the future. The price was great and value is appropriate.

Just had new A/C unit installed. Seth is great to work with. Shawn was his assistant. install went…read moregreat. Both gentleman were hard working professionals. I highly recommend this company. FYI replaced the old A/C unit which was from the 1990's and was beginning to need constant repairs.

My A/C stopped working on an August day in Athens. John came out very quickly and diagnosed the…read moreproblem. My system needed a new contactor. Joh had the part on his truck and replaced it. Everything is working perfectly now!!! John is great to work with. His is very polite and explains things in a way that is easy to understand. Thank you John and C &E for the great service.

Anyone needing new Heating & Air Conditioning systems need to call C & E first. I had 3 other…read moreestimates before I found them. They were actually half the price of one of the estimates. Can't say enough how pleased I am with Jim, the owner, and his crew. Great guys, and you couldn't even tell anyone had been here after they left. Cleaned up and carried off everything. Try C & E first. You won't be disappointed. Dale Stepp

Simply the best, I am so thankful I found a heating and air company that were willing to fix my…read moreunit completely after I was told by many company's that the unit was unrepairable but Days Heating and Air fixed my unit without question. They are extremely knowledgeable and professional. I highly recommend this company

Brandon was amazing from start to finish. He promptly provided a quote. He is very knowledgeable…read moreand patient with all my goofy questions & always made himself available for more when I had them. He arrived on time. His HVAC install was impeccable. The unit looks great and is working fabulously. He made sure I had want I need for my tax rebate. Brandon is the only HVAC pro I will ever use again.