Very professional and on time. Worked until they identified a complex problem. The repair was…read moreprompt and reasonably priced. Now my go-to HVAC provider.

I found Elite HVAC to be professional knowledgeable and diligent in performing all HVAC related…read moreactivities. I would highly recommend them for any commercial or residential project.

Owner James Wagner and his crew provide excellent customer service. Promptly answer service calls…read moreand are very courteous to do business with. They have come out and serviced my commercial refrigerators and freezers. The service techs always leave the place neat and clean. Prices are reasonable.

From the owner: At Honest Air & Refrigeration Experts, we take pride in offering reliable, top-notch HVAC services…read moreto both residential and commercial customers in Cleveland, Tennessee, and the surrounding areas. With years of experience, we are committed to providing professional heating, ventilation, air conditioning, and refrigeration solutions that keep your home or business comfortable year-round. Our team is built on a foundation of honesty, integrity, and transparency, ensuring you get the best possible service without any surprises. Whether it's installation, maintenance, or repairs, we’re here to meet your needs with expert care and a personal touch. At Honest Air & Refrigeration Experts, we treat every customer like family.

Dan, Eric and their entire crew took care of us and our home like it was theirs or as if we were…read morefamily! If there was a higher rating I would given it to them. Being that we came from out of state and were so unfamiliar with anyone out here we felt so blessed that Mr. Dan the owner was so honest and willing to come to the project in the beginning while checking in with us the entire way through. At the end he did a final inspection of the work performed he ensured it was up to his standards which in our eyes was nothing less than perfection. Thank you to the entire Springdale Family!! We appreciate your business and will be only using your company for any of our AC/Heating future needs.

My husband and I spent $30,000 on a Mitsubishi mini split about 4 years ago through Springdale Heat…read moreand Air in Cleveland Tennessee. We have been purchasing annual maintenance from Springdale since the install warranty lapsed, which provides us two maintenance visits per year. In November 2025 Springdale called me to schedule our last maintenance visit for the year and said that they would send a renewal for next year's maintenance after. The appointment was scheduled for December 29th at 11am. At 1pm on December 29, I had no word from Springdale. I called the office and was told that Springdale had been sold, and had relocated to Chattanooga. This put us outside of their service area and they would not be keeping the appointment or renewing the service contract. I asked to speak to the manager and was told he was on vacation.  I did receive a return call from the service manager, Matthew, a very knowledgeable and professional person who had been part of the team that initially installed our system. He did not have the authority to change the service area decision but said he would give my message to the general manager. More than a week later I still had not heard from Springdale. I tried to speak to the general manager and was told he was out. Springdale did schedule the final maintenance on my service contract, since all of the indoor units were displaying a "check filter" error and provided service the following week. Springdale technicians were able to provide this service for us, but were unable to answer any of our other concerns. We asked again that Springdale's general manager call us. When we expressed concern about the manufacture warranty on this very expensive system, we were told that the warranty has not been compromised, but have no answer on who will provide warranty service. It was suggested that we watch YouTube videos to learn to clean and maintain the system ourselves. We still have not heard from the general manager at Springdale. They described that they were sold but are still doing business under the Springdale name.

We first found and hired Davis Heating & Air Conditioning after a poor configuration of several…read morepieces of HVAC equipment by another company led to high humidity levels in the house, despite having purchased a whole-house dehumidifier.  The company who had installed that equipment was not willing to remedy the situation, even after we hired a building scientist, at our own expense, to figure out the problem (as the former HVAC company had been unable to), and redesign our system.  Keith Davis, owner of Davis Heating & Air was professional, open-minded, and willing to carry out the building scientist's recommendations.   As we found out, homeowners seeking help cannot take for granted that the "professionals" know what they are doing.  It should be a given that HVAC professionals know what a Manual J and Manual D are and how to use them, what static pressure is and how to check it, how to properly seal ducts, etc., but many do NOT.  It would behoove every homeowner to educate themselves before hiring a heating and air conditioning contractor, or like us, they may be sorry later.  Energystar.gov and http://www.acca.org are good places to start.    Mr. Davis has also been very good about explaining and helping us to understand how things work.  Having been burned by the former company's install and also having serious health concerns, we have needed to be more involved than an average homeowner might.  Mr. Davis has been very kind and patient to explain things more than once when necessary.  He has continued to discuss any concerns we might have or questions that come up after-the-sale, something many contractors are NOT good at, but could be, if only they cared.  Mr. Davis would never claim perfection but he seeks excellence. If there IS a problem, he will rectify it. Employees may come and go, and some are more skilled than others, but as long as Mr. Davis is at the helm, you will be taken care of.   As with any profession, continued education is critical to remain at the top of your chosen field.  The most refreshing thing about working with Mr. Davis has been his willingness to continue learning.  Humility and teachability will elevate a businessman above their competition, which is where you will find Keith Davis of Davis Heating & Air Conditioning. We have been unfortunate to need so much HVAC work, but we are thankful that our misfortune allowed us to find a good contractor, that we can trust.

-0- stars. Terrible customer service. Technician spent 3 hours at our house and maybe 30 mins…read morewith our heating units the remainder of the time he sat in his truck on phone. When he was under the house checking the unit he was on the phone having a personal phone call. He did not wear a mask in my house or when communicating with us and made comment on the phone to someone he was asymptomatic. When I confronted him he said "oh no My cousin has covid but I tested negative". They left us without any heat. Will never use them again or recommend to anyone. Not a trustworthy company.

Service went out unexpectedly and Eric was so gracious to come to my rescue in a short time. He was…read moreso kind and got my system back on track quickly. Best ever. Kim W.

Simply the best HVAC company around David is thorough, responsive, offers fair price and quality…read moreworkmanship. You can count on a good customer service experience and a job done right the first time!

These guys are truly dedicated to their client, professional, and thorough. My AC unit was leaking…read morethrough the ceiling. Daniel was super responsive and treated my case with the sense of urgency that every customer wishes for. His team is also just as kind and committed. I truly lucked out finding them. Can't say enough positive remarks about this company!

From the owner: Local Veteran Owned and operated trustworthy HVAC company providing solutions for all of your HVAC…read moreneeds

Seth Prince and John Stephens we're both excellent. They completed my repairs quickly and…read moresatisfactorily. My family has been using prince heating and air for probably twenty years. Unless something drastic happens, I will continue to use them in the future. The price was great and value is appropriate.

Just had new A/C unit installed. Seth is great to work with. Shawn was his assistant. install went…read moregreat. Both gentleman were hard working professionals. I highly recommend this company. FYI replaced the old A/C unit which was from the 1990's and was beginning to need constant repairs.