Zoro Muffler Mississauga (stanfield) Went from good to bad over the years…read more
I've taken various cars (4 or 5) I've owned throughout the years to this Zoro Muffler for exhaust related repairs, dating back to the mid 2000's, after being referred to them by my brother who also brought his cars there since the early 2000s. I kept going back because I used to live in that area, the service was fast, reliable and either decent priced or amazingly priced.
Even around 2019, they only charged me around $80 for a repair; that was an outlier price/repair, but it solidified in my mind to think of them for any/all exhaust work in the future. All other visits in my past were much higher priced but understandably so, given the repairs needed.
However, the past 2 times I've been there in 2025 and 2026 with the same car (different exhaust issues) was different. In 2025 it was over priced; I accepted it because I still trusted them and I had driven 100+ km (I had moved out of the city) to bring my car there to make sure it was done right, which it was (so far - its only May 2026 now), but it was expensive.
2026: They said I needed a new front pipe (exhaust leak in the engine bay) and that it would cost ~$1300 with parts, labor, taxes (yet would be done within the hour...). Had him show me where it was leaking and then vehicle model came into question, as he said the pipe looks different than the one needed in the quote, (so how did he know it would be $1300?) so after vehicle model trim confirmed, he requoted ~$750 after PARTS (pipe), labor and taxes, and will be done in an hour.
I asked what the difference was from the $1300 quote and he said he quoted $1500 (?? I had already messaged someone about the $1300 price immediately after being quoted.) and its due to a different part.
It seems like they can just make up any price they want. You can't see their computer screen behind/under the desk you stand in front of, and you don't get any breakdown/work order until you get the invoice.
I said ok to the new $750 quote, they "fixed it" and I paid and left; no exhaust leak anymore. 3 weeks later I swap my wheels from winter to summer tires and look under the car & hood, same old rusted pipe we stared at under their hoist - all they did was put a new nut and a few washers on one of the the front pipe bolts and then flux core welded part of the flange to the same rusted flange - FLEECED! I could've done this myself if it weren't for the cold weather.
Service is neutral - they're not mean, not rude. But it feels like they are riding on their past reputation and fleecing people now, especially after hearing all the prices of other customers while in the waiting room. The difference in actual cost/price vs what I was ripped off is not worth my time calling, debating and bringing my car back 100km (200km total) and explaining it to them again, for them to potentially sabotage something or charge me more. I can go somewhere closer to home and potentially get better pricing or risk of getting ripped off just the same. Never going back there again. They have endless suckers in Mississauga to famoose so they won't miss my business at all.
If money is just a rounding error for you and you simply NEED your exhaust fixed fast, by all means, bend over there because they can fix you up real fast, but know that there is no Mr Lube next door.
