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    Expert Automotive Solutions

    5.0 (1 review)
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      1 year ago

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      Take 5 Oil Change

      Take 5 Oil Change

      2.0
      (4 reviews)

      waited for nearly 1 hour after 2 other vehicles that came after me were serviced first. I will not…read morebe back here

      I agree completely with the previous review. The skid plate on my Tacoma had two of four bolts…read moremissing after my Take 5 oil change. I didn't notice this until about a month later. I went back to Take 5 and told them of the situation. The lady was polite, but basically told me that there's no way of knowing that the bolts weren't missing when I came for my oil change. I asked her "wouldn't the pit person have told me and notated that, if that were the case?" She agreed that normally they would. She then told me that if it was done a month ago, they wouldn't still have the bolts anyway. At this point I told her "thanks anyway" and left. So I take it to a local mechanic that I've used in the past. He had two of the bolts, and said he'd go ahead and put them in. Well, one of the threaded holes had been stripped out due to over tightening. In summation, he had to rethread one bolt hole. The other was ok. Bottom line, not only was my skid plate hanging on by two bolts (one only hand tight) instead of four, and two of my bolts gone, I had to pay to get this done. I realize that not all vehicles have skid plates that have to be removed to access the oil filter, but many of them do. I would MUCH rather them turn me away if this is an issue that they can't handle. But if you're in the business and you're going to do the job, do it right. I won't be back. The previous reviewer said it well: (paraphrasing) The reason they are so fast is they don't put things back and tighten things back up.

      Expert Automotive Solutions - autorepair - Updated August 2026

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