Anna is amazing. Booked a trip to Jamaica several years ago. Jamaica got hit by a hurricane the…read moreday we were supposed to fly home. We didn't know what to do. Anna told us she would take care of everything and 2 days later we were on our way home. Now booking another vacation with Anna. The whole process has been seamless. She is great to work with. Recommend 100%.

We are very pleased with our agent Anna. She finds us the best deals. she is so easy to work with…read more She has the patients of a saint. we have worked with this agency for many years. will always go back. 5 stars!!!!

Jennifer was great to work with! She was instrumental in helping us book our very first river…read morecruise. She was very thorough and walked us through all of the steps. We had a luggage delay due to a delayed flight and Jennifer worked tirelessly to get our luggage tracked and found! She was a life saver!! We enjoyed our trip so much!

Jennifer planned our whole trip from air to boat! Emerald cruise was amazing started in Switzerland…read morewent on the Rhine all the way to Amsterdam! So fun!!

If you're looking to travel and want to be taken care of right this is the place to go. Georgia…read moreBrown sets up everything, and the prices are right. From cruises to safaris, she has the knowledge, skill, and experience to get you there and back safely, and with incredible memories. I've gone by and seen her working late into the night, calling other countries to get things worked out with extra perks for the traveler. And she's super patient, too. Stop in and check out the brochures, you might find yourself somewhere you'd never have expected sooner than you think!

From the owner: Ottawa Travel & Cruise can find the best deals out there. Make the call then sit back and relax…read morewhile your courteous and professional Ottawa, IL Travel Agents send you to paradise.

Cruise Planners understands travel. They understand what you need, what would be fun, and they…read moreunderstand the stress normally associated with travel. I can't think of another way to travel, and if you don't think it's worth it then track all the stress you have next time you plan and go on your vacation and imagine not having that. Thank you Karen Guerrero!

I usually do all my own vacation planning but when it comes to cruises the number of choices was…read moretoo overwhelming. Joanne was great in listening to our preferences and helping us select the perfect Alaskan cruise/tour itinerary. Throughout the process she allowed me to plan the parts I wanted to and helped when needed. She even assisted in finding additional excursions before and after the cruise to create a customized perfect vacation for me and my wife.

I called about a week ago for help with booking a trip. The lady I spoke with said she'd look into…read moreflights and would call me back sometime during the week. Never heard from her.

Yes, I highly recommend this service as ALL the employees are experienced, courteous, knowledgeable…read moreand are enthusiastic to help all serious travelers. I find the Owner, Cara Behrens, to be extremely knowledgable, well traveled and responsive to her customers in a timely manner. Having traveled extensively through 5 continents, I recommend this agency with 4 stars without hesitation.

I would like to have another opportunity to use them bc this experience was terrible. There are…read moreonly 2 people in the office now so maybe they are too busy and understaffed but if you are a novice traveler, this is not the place to go. I need(ed) to book 2different trips. One to San Francisco and one to Europe. I waited til right before close the second day and got an email with pricing for only airfare and hotel. I then asked for a better hotel (bc the first was like a Hampton inn or some crap). There were no details about seats on the plane (types/together/amenities) or about the distance to the hotel or how to get from the airport to the hotel (I told her not a rental car so am I just supposed to call an Uber?- the hotel is over 30miles away?) I received another email with a better hotel and then nothing. Never any info on Europe. I will have children in tow- I thought using a travel agent would give me a step by step trip with peace of mind. Instead it looks like I'm not going to San Fran bc now it's only 5weeks out and although Europe is next year, nobody has contacted me at all. I don't want to get there and have nothing to do and no way to get around except for a cab. She never asked what I wanted to do/see/experience in Cali, nor did she give any ideas/brochures/options and never asked how much I wanted to spend. I remember going with a friend to an agent who pulled out all these booklets and pictures and she booked a trip to Florida that same day. They sat right there and pulled pricing, activities, food and airport shuttles-everything. Not emails back and forth two days later and then "I leave at 4 and we are closed on weekends".

The only people I will ever let book my travel!…read more They are all very knowledgeable, friendly, and always make my trips one to remember!

I am so thankful a friend connected me with Chris! For Christmas we took our family of 8 to Mexico…read moreand none of us had ever been there before but with all the details handled by Chris, we had the perfect trip from start to finish! Chris is incredibly kind and patient and was never too busy to share all she knew. Honestly she went over and above trying to help me pick a vacation spot for 8 and then booked it all. Last minute changes for 2 of our travelers were handled with such grace on her part. She is a gem!! Thank you Chris for your wisdom and kindness! Jill D and family

Chris is an absolute gem! We've utilized her service now with 4 different trips within the last 5…read moreyears and each time we've worked with her she has hit the nail on the head. She is prompt to answer any and all questions I throw her way, she listens to our wants and never fails on getting us the best bang for our buck! Despite moving out of IL we continue to use her services as we have never been let down! We recently used her for a trip in country and she delivered with a great hotel! Thank you Chris for always doing your thing!

Love the membership! Their agents were super helpful at teaching me how to book weeks without a…read moremaintenance fee. Way better than VRBO or Airbnb

If you receive a call from a marketing company offering one of these 2 value propositions to assist…read moreyou to get out of your timeshare make sure and hang-up: 1. A way to convert to a "pay as you use your timeshare" versus paying the annual maintenance 2. A developer being on-site to make an offer to purchase your timeshare We showed up at the appointed time at the restaurant and the nice sales lady with KTO Travel we spoke with thought we were there to hear about a "Viking Cruise". That was the first sign things were about to go awry. The "manager" that came over to clear things up. I explained the pretense that got us to this dinner. After a very frustrating 30 minute ordeal he proceeded to tell me that I'd have to be a fool to believe that anyone would pay us a dime for a timeshare. He claimed that the marketing company they hired must've made a "mistake" and said that they have no control over the company but as long as we were there that we might as well hear them out. They proceeded to try and sell us a new program for $399 a year that would supposedly be better for us and eliminate our annual maintenance fees (no real explanation of how that would happen). The sales pitch for this new program was so convoluted that it made our current nightmarish booking experience with Hilton Grand Vacations sound better (hard to do). The other option available to us was to pay this racket $5,000 to get us out of our timeshare (along with a guarantee to refund our money that they needed on the spot if they weren't successful). He claimed that they're very successful of course. We could not get out of this meeting fast enough and I decided to make it my mission to try and save others from the experience. Photo of the pair below for reference.