1. Exotic Pet Birds

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    Youngstown, OH

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    Exotic Pet Birds

    2.5 (2 reviews)
    Closed • 10:00 am - 6:00 pm

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    5 years ago

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    The Dog Stop - Boardman, OH - The Dog Stop Boardman store front & sign

    The Dog Stop - Boardman, OH

    (7 reviews)

    I have never used their boarding service so I can't comment on that, but their grooming services…read morewere wonderful. We usually groom our dog ourselves because nobody seems to do a decent job, but they far exceeded our expectations. They got in all the hard to reach places without any cuts or scrapes. Very friendly staff.

    I took my Bernese mountain dog Bernie on July 22nd to The Dog Stop in Boardman to be groomed. He…read morewent there at 3pm a happy healthy dog, 25 minutes later I was told she brushed my dog but I had to come pick him up because she was afraid he would break the table. The groomer was Lexie Nezbeth. When I arrived within 10 minutes I was told by her to check his neck, he came to me with blood shot eyes and sounded like he was gurgling. I immediately rushed him to Medvet in Girard and was told he exhibited signs of being chocked. He had a 104 degree temperature, blown blood vessels in his eyes and was experiencing difficulty breathing. They administered a shot to reduce the inflammation in his neck and I was told he needs to be on a soft diet and we need to monitor him while he eats to make sure he doesn't exhibit any signs of chocking. The vet bill was 988.00 and I was charged 30.00 by Dog Stop for a brush which looked like was never done. I immediately contacted Dog Stop and spoke to a manager named Kerrigan Mccree who argued with me that there was no way he could have been chocked. I asked her multiple times for corporates information and was never given their phone number. Never once did she express any concern or apologize for what happened. She was very unprofessional and argumentative. I was given her managers email and forwarded the vet bill and statement to her and was promised half of our expenses if I sign a paper stating I will not post any information on social media. I refused to sign and never heard from them again. Never once did anyone ever apologize or explain to me what happened that day. They need help accountable for chocking my dog. The situation should have been handled differently, they should have explained what happened and Kerrigan be fired for the way she talked to me. Corporate here is a joke and you cannot speak to anyone nor does anyone there care about the well being of your dog.

    Exotic Pet Birds - petstore - Updated October 2026

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