They are absolutely amazing with all the animals! Our Weezer loves that they get down on the floor…read moreto give him what he thinks are extra pets and loves

This goes back to 2009 when my dog's pancreas and kidneys were failing. A couple owned and…read morepracticed there--both were veterinarians. My dog had a treatment to 'cleanse' and it was hoped this would in some way help his kidneys. He had to stay there for 2 nights but I wasn't allowed to visit him. ( I learned later that the female vet did not want me there because I was too emotional.) I didn't like this but I did it to help my dog. When I picked him up he wanted nothing to do with me -- he thought I abandoned him! He lived, not very well, for another six weeks and I never brought another animal there.

I've had my dogs coming here for the past 4 years and the staff and vets have been amazing helping…read moremy 2 very senior dogs go though end of life and cross the rainbow bridge while helping my young dog and future puppies get the best medical care possible, even if they need to be sent to a specialist so they get the answers we need. Dr. Meluch has gone above and beyond helping my baby boy navigate his multitude of health issues since he was just a little pup and is now 4. She never gave up and did everything she could and learned about things she didn't know about so he could have a good quality of life. The staff is amazing and are very compassionate and caring and will cry along with you because they love your pets too. 10/10

My girl had her rear leg amputated due to cancer in February. We were looking for a good physical…read moretherapist to take her to so that she can have the best quality of life possible. Since going to here, here movement is so much better! We are so happy with the progress she is making! Great therapy and staff!

We have tried about 5 different vets in the area and clearly these are the best. There are 3 vets…read moreand they range from conservative to aggressive to "just right". All 3 are good and 2 I am very comfortable with. They offer alternative but do not push aggressive (read: profitable and ineffective) treatments that other vets have. One of my dogs has had an autoimmune disorder for several years now that has a high fatality rate. Right now, he is doing well. The office staff is absolutely fantastic...I just wish they were as good at my doctors! The groomer is the very best. She is great with older and jittery pets and my boys like her.

This place is nothing but a money grab. They kept having me bring my dog back for testing but could…read morenever tell me what was wrong with him. I spent so much money there and never got any clear results or answers. I do not recommend!

Wow! Rebecca has an amazing heart of gold. Long story short, I rescue, I rescue dogs that NO one…read morewants, they are medically needy, or behavioral misfits. I needed emergency care for 6 dogs! Rebecca took them in, even the ones recently released to me on hospice protocols. She assisted in medication management combined with myself and my vet. They came home way healthier than I sent them to her. (Nothing contagious, neglect case) and she ended up adopting the worst foster I ever had! She loved that log with legs immensely. I have no clue how she tolerated the most annoying screams of "I neeeeeed ice cream not this dog food" that was squealed every 30 seconds from the sofa table with legs. And let's not forget my friends dog whom boarded shortly after my misfits. She was a pro escape artist who was NOT nice to anyone, including her family. She lived a long feral life, and Rebecca was able to keep her safe, comfortable and loved during her stay. If Rebecca can handle all this.... She can surely handle whatever Fido offers to her. She is the absolute best!

rebecca is a most caring owner. she treated my pets like they were her own. i will surely miss her…read moreservices since i have moved to another state. thanks for all you love, rebecca. c goetz

This vet service was excellent for many years for my 5 pet household. Then when the "wife" of the…read morevet took over it became abysmal. - Staffing cut so badly that the service is non-existent - Care insufficient, my dogs suddenly detected heart murmur was "no big deal a lot of dogs have murmur" WRONG my dogs murmur is level 4+. he needs specialized help or he'll die. - When I moved I requested the 5 years of records from their practice move to my NEW vet they REFUSED TO PROVED THE CARE RECORDS OF MY PETS TO MY NEW VET despite repeated requests by myself and my new (awesome) vet clinic. DO NOT REPEAT DO NOT put the care of your precious animals into the black hole of "mrs Baranack" (that's not the vet), she's the lady who married the vet and ruined his practice. Hey, Mrs B ---- Still waiting for your "Team" to send my babies records to Austinburg vet clinic. Don't dare try to malign me I was never anything but polite, on time and on freaking point managing my animals well being. I merely asked for records when I moved and your office refused and continues to refuse to provide records. This should be illegal. mrs baranack aka NOT A VET NOT A GOOD PERSON

I want to start this out by saying this is the first review I have ever left for anyone, I never…read morecare to waste my time like this... My normal vet clinic moved their location farther from my house, so I start searching for other clinics near me. My Bernese Mountain Dog had a red lump on his ankle that I wanted to be looked at, and he had two vaccinations that he needed updated. I completely understand that vet techs are working with animals that they do not really know, and want to keep their own safety in mind. However, I feel like the way they approach/handle animals and their communication can improve. Instead of asking my husband or I to have our dog sit, so they can look at his ankle... they came in the room (no instruction, no heads up, no anything) and immediately just started holding my dog down, choking him, and then when he started resisting (like any animal would, because you're literally causing it stress) then they decided to get a muzzle and restrain him even more. I was so baffled, I didn't really know how to respond. I just tried to comfort my dog and keep him calm. I was so genuinely confused as to why they didn't just ask me to show them his ankle. I've been to two vets in the past, Pet Guard Clinic in Massillon and Humble Creatures in North Canton and both of those vets have given my dog treats or simple ear scratches to distract him so they can look at him and/or give him vaccines. That tactic has always worked for my dog and I've always respected the past vet clinics who treated my animal with kindness, love, and made sure he was comfortable. I didn't appreciate how West Side Animal Clinic didn't talk to my husband and I before wrestling our dog down, didn't even ask my husband or I to have our dog sit or anything... it was very aggressive and I definitely learned my lesson by not going to my normal clinic! On top of the aggression with my animal, the Dr. tries to make little subtle jabs at you and talk down to you--definitely something for him to improve on personally. Maybe then, they'd have more clients and wouldn't have so many openings. Other than that, I'm happy he got his shots updated and to hear that his red lump is nothing cancerous and will go away..

The staff and veterinarians at Poland Veterinary Clinic are absolutely wonderful! All of our family…read morepets have received care here. Our Goldendoodle especially loves Dr. Preston. The facilities are clean and contemporary. No odors. The people who work here are fabulous. We adopted a kitten, which unbeknownst to us at the time, ended up having FIP. The doctors and staff were so compassionate and caring through the loss of our sweet little kitten. They even sent cards and flowers. At Poland Veterinary Center you and your pet definitely are not just another client. You receive top notch care with a genuine smile. Highly recommend this place.

Love this vet and their staff! I bring my German Shepherd here and we have had nothing short of…read moreexcellent service and friendly visits! Vets are very knowledgeable and have a surgical room on site. Would've highly recommend for anyone's fur babies!

After taking my cat to Banfield Veterinarian Hospital in Poland Ohio I was very disappointed in…read moretheir services .they kept wrapping my cat and it wasn't getting any better all they wanted was for me to keep coming back so they can change the bandages and it was so moist that it was never going to heal I was at my Wit's End I didn't know what to do so Saturday morning I started taking off the bandages to let it air-dry because that is what you do. When I saw how disgusting it looked all my God it was horrible, I called kerpsack veterinarian clinic on Saturday morning they were nice enough to get me right in the doctor and the staff were very nice they took the bandages off my cat and said let the air hit it and it will dry out and heal better .the doctor. gave me some numbing powder and an antibiotic shot for her oh, and he told me that she will heal and everything will be fine only follow up is if she stopped eating but he didn't see that happening. The doctor was extremely nice the price was reasonable. I will be going back to this Veterinary Clinic I trust him and I liked him . thank you kerpsack for bringing the old veterinarian services back

I absolutely love these guys they saved my cats life and always there when I need them I now take…read moreOtis there and they r amazing with him