Initially I wasn't going to write a review on this veterinarian office but after going to another…read morevet this week I changed my mind. I brought my cat in last week, and after less than 5 minutes the tech and the veterinarian told me that my cat was too crazy to examine and they would have to sedate her to examine her. I took her to another vet today and neither he nor the tech had any issues with an exam. Horrible that after less than 5 minutes they wanted to put her out to do an exam. Again the other vet I went to this week had no issues. Of course Nova still charged me for the visit.

I called to make an appointment, and it was easy enough. The reception was nice and accommodating…read more I arrived the day of my appointment and was checked in. I waited for about 10-15 minutes in the lobby before they took me to a room. Once in the room, I noticed that it wasn't the cleanest. There was some stuff on the floor and in the corners. The assistant came in to see what my visit was about. I was there for vaccinations and a wellness check. She came back a short bit later with a breakdown of the costs. I told her to move ahead. The doc came in next. She did a pretty thorough check of my pup. I inquired about the cost of a dental. They said they'd get back to me. When done, my pup got all of her vaccines, anal glands done, and a fecal test. The bill was $400ish, which I thought was pretty high. I was told to return in two weeks for the 2nd part of two of the shots. I returned and she got the shots--I was then charged $100 more. I thought I had already paid for them in the $400. Nope, so now that round of vaccines and a wellness check was now $500+!!! I used to pay less than that for TWO dogs! When I inquired about the super high charge, I was told that prices have gone up. The receptionist told me I need to get pet insurance if I had an issue with it. Unbelievable! THEN, when they gave me the cost for a dental, it was ridiculous! About $800+. I called my old vet, and the price was $400 with ALL the same items/services included. I feel like this vet is way overpriced. I'll be going back to my old vet.

Great knowledgeable team will not go anywhere else!!…read moreJust rescued a 1 year old shepherd and they ALL have helped me immensely!!

This office wasn't accepting new patients. The receptionist Suzanne could hear the desperation in…read moremy voice without me saying it. She got my little girl Lilli in to see Dr. Bennet on a cancellation. We had never been to this office before, but from the moment we walked in, the ENERGY was amazing. The two ladies at the front desk were holding two little dogs; the love they were showing those little ones was amazing. My Lilli began walking around checking the office out and a little dog came up to her and offered to show her around the place. I was stressed so this made me feel good. Dr. Bennet, Jill, Suzanne, and the other Lady (so sorry forgot her name) were so gentle with us. I know Lilli was not feeling good, she is 16 years old. Dr. Bennet was so thorough in her exam and testing, explaining images, blood work, and everything until I completely understood. My Lilli ended up having cancer that is now invading her other organs. I will go to this office to have them support me in releasing Lilli into heaven tomorrow. After leaving the office with this horrible diagnosis, the receptionist called me to comfort me for 45 minutes. That is service above and beyond!!!!! Thank you.

Dr. Bruce and his Staff have provided medical care to my two dogs for almost a decade. Dr. Bruce is…read moreknowledgeable and keeps himself abreast of recent developments in the field. His Staff are empathetic and care deeply about the animals they provide care for. The environment is warm and welcoming, and the appointments I make are consistently on time. Most important- Every time I bring my pups to see Dr. Bruce they are excited to see him and his people. When we enter the parking lot they get excited. I've never once felt as if my animals were not given the pinnacle of medical care for the conditions that ail them. The times when my Frenchie has needed specific or specialist care, Dr. Bruce has recommended those specialists quickly and with confidence. I highly recommend that anyone with traditional dog or cat type pets consider Dr. Bruce as the person who will care for their furbabies throughout their lives. I can't imagine a scenario in which I would bring my pooches elsewhere.

Came here to pick up my pup that I had just rescued from DRSF. I was greeted warmly by the staff &…read morelet right in to the waiting room. Dr. Bruce gave our new dog a once over before leaving making sure everything was in place (he had just been neutered) . Gave me a few tips on how to keep him comfortable & that they teeth cleaning was a success! Wish they were a tiny bit closer to me & I would have made Dr. Bruce & staff his forever veterinarian!

I have trusted Dr Stone with my fur baby care for decades. My beloved Doberman was delivered by…read morehim, her dew claws, ears and tail docked by him, he saved her life many times more than I care to think about, and when it came time for her to cross the rainbow bridge, it was with him. I had moved to St Augustine but would drive 5 hours each was to bring my girl to him. I absolutely adore his staff and always have. When Mrs. Stone was on the front desk she was the rock that the storm broke upon. Dr Stone and Mrs. Stone have been like members of our family as have their staff. You just can't help but love them. It's an older facility, true but that should tell you quite a bit as they've been there a very long time. We have been going to them for 30 years with all our fur babies. They should make a TV show about him the vet who can solve everything. Unless I move across the country I don't care where I live in the state of Florida I will always go to Dr Stone. I trust him and his amazing staff completely.

I came with a friend to take her cat . I have heard many good things about Dr Stone…read more As soon we walked in they were welcoming. Boots was treated with care and love . The prices were very reasonable . The staff was caring, kind , and professional. I am definitely coming back here again.

Losing a furry loved one is never easy…read more From our dogs cancer diagnosis to the process of putting him down, the staff and doctors at this office have been so caring and honest the entire time. This is an office that is very professional while still remaining personable. I spoke to the staff when I needed to make the appointment for my dog to put him down and I vented on the phone and they listened even if they probably didn't need to (thank you for that btw). And gave us as much time as needed in the process. The office is very clean and well kept. They keep it honest and tell you everything up front. Our family cannot thank this office enough for doing what they did for us and being so gentle and kind in our process of losing our sweet boy. Thank you to the office staff and doctors. This is a vets office I will forever recommend.

I have been a client of Balasky's Animal Hospital for close to 30 years. Dr. Robert Dingfelder, Dr…read more Jennifer Balasky and Dr. Linda Markley are top notch veterinarians, who are highly skilled and compassionate. I hold a special place in my heart for Dr. Robert Dingfelder, who, by following his expert advice, saved my 15 year-old dogs life. The entire staff of veterinary technicians including Frank and Alana, and all the front desk professionals, Cathy Springer, Eve, Bridget & Emily are always kind and caring. I am so grateful being a long time client of Balasky's team. I highly recommend Balasky's Animal Hospital. Sincerely, Vernae Highbarger

Dr Losier is very nice. She offers different types of therapies: aquatic, laser, even acupuncture…read more And she's charges reasonably.

Dr Loeser is an amazing veterinarian and the physical therapy there is great especially with the…read moreunderwater treadmill.

Staff is great! Professional, caring, knowledgeable, and responsive. I have now taken both of my…read morepets there under emergency circumstances and luckily, they were able to make a diagnosis and help them get well. I even inquired if they do non emergency care, as would've considered taking my pets there regularly. Highly recommend.

The doctors (vet doctors) were very supportive and clear about the situation of Tara…read more Some girls from the desk received us with the amount of the invoice, FIRST and before say hello... She needs to be trained about more human interaction. We hope Tara will be okey, and with all the care received and the labs the veterinarian group are having, they can develop a good follow up in order to improve the very delicate state of Tara.

My experience was good, even from my first visit, clean, friendly personnel…read moreIf necessary, i will definitely come back

The entire staff and Dr Johnson are amazing! They were very professional and helpful with my 2…read moreRottiesHighly recommended!

Staff and Dr Garcia extremely nice . Dr . Rupp does the dental cleanings . I am still in sticker…read moreshock over the extreme charges for extractions . I agreed as I want to do right by my dog but wow !! I mean EXTREME !! Make sure you get second opinion

Scheduling and appointment... so smooth The Doctor... so…read moreknowledgeable and friendly The staff... amazing!! Se you guys next year with Lola

My family and I have trusted Extra Care Animal Hospital since we moved here from the West Coast in…read more2000. Over the years, we briefly tried other veterinarians due to rising costs, but nothing compares to the care, compassion, and dedication we experienced when we truly needed it most. One of our three beloved kitties, Katy Pury, was recently diagnosed with feline triaditis. We don't have children--our cats are our babies. When our previous vet said he would "look into options" and never followed up, we were devastated and scared. We knew we wanted to do everything possible for our girl and didn't want to live with regrets. That's when Jodi and Dr. B stepped in--and changed everything. From the very first conversation, we felt heard, supported, and hopeful. They offered a truly integrative approach using both Western and Eastern medicine, including acupuncture and herbal therapy. Katy Pury was treated immediately during our first visit, and we are already seeing encouraging signs of improvement with her follow-up care. Instead of being told to prepare for goodbye, we are now filled with hope that our girl will be with us longer because of the thoughtful, proactive treatment she is receiving. If you ever feel that your current vet isn't doing everything possible for your pet, I cannot recommend strongly enough that you seek a second opinion here. Extra Care Animal Hospital goes above and beyond--not just treating pets, but caring for families. Thank you, Jodi and Dr. B, for your compassion, expertise, and for giving us hope when we needed it most. You are truly helping save our baby, Katy Pury.

When our Golden Retriever developed a hard lump on her leg, we took her to see Dr. T. She gently…read moreshared the difficult news that it was osteosarcoma, a form of bone cancer, which was confirmed by X-ray. From the very beginning, the team at Extra Care was incredibly kind, patient, and compassionate as they helped us understand and navigate our options. We ultimately decided to move forward with amputation. It was a frightening and unfamiliar journey, but one we knew we had to take for Chloe. Less than a week after her diagnosis, she underwent surgery and recovered quickly. Throughout that time, the hospital took wonderful care of her and helped us adjust to our new normal. Most importantly, Chloe was happy and no longer in pain, and for that we were truly grateful. She went on to live two more wonderful years. Although the cancer eventually returned, even after amputation and chemotherapy, we would not trade those two years for anything. We would make the same decision again without hesitation, especially now that we know how much love, support, and hope this process can bring. We are so thankful for Dr. T and her staff at Extra Care. They were there for us through every high and low, and they made an incredibly difficult experience feel a little less overwhelming. This is truly a special place that felt like home to us. Chloe was always happy to see Dr. T and her amazing staff, which says so much about the love and care they gave her. They are simply wonderful.