I called at 1:15 on a Thursday after my regular vet couldn't take Benji even tho I called at 8:00…read moream The person that answered the phone was so caring & understanding when I told her Benji was peeing blood, not a little, a lot. She said let me move a client and we can see Benji at 4:30 Upon arrival I was greeted by friendly people at desk. I filled out paperwork and was seen within 10 minutes. The tech asked questions and I told her all about the situation. I said I would like a x-ray done because his previous vet never did one. Benji had bladder infections in the past. They said let's do some bloodwork and a X-ray. I was given a written estimate before they did anything, which I appreciated. The vet came in after his X-ray and said yes Benji has bladder stones. She took me to the X-ray room and showed me the films. I was in shock that poor Benji wasn't in pain . She then explained all my options and I said I want them removed, I don't want to take the chance of them getting bigger or causing further damage. We decided to do all his pre op tests and bloodwork and scheduled surgery for Monday. Day of surgery everything went smoothly, except she found 20 small stones that were hiding She was able to remove them all. Benji stayed overnight for observation. I picked him up Tuesday, got all of his instructions and we went home. I would definitely recommend Dr.karina Falcon she was very caring and super nice. She explained everything before and after surgery. The girls at front desk and the techs are awesome too. Super friendly and compassionate. You usually don't encounter such great service

Initially I wasn't going to write a review on this veterinarian office but after going to another…read morevet this week I changed my mind. I brought my cat in last week, and after less than 5 minutes the tech and the veterinarian told me that my cat was too crazy to examine and they would have to sedate her to examine her. I took her to another vet today and neither he nor the tech had any issues with an exam. Horrible that after less than 5 minutes they wanted to put her out to do an exam. Again the other vet I went to this week had no issues. Of course Nova still charged me for the visit.

Great knowledgeable team will not go anywhere else!!…read moreJust rescued a 1 year old shepherd and they ALL have helped me immensely!!

This office wasn't accepting new patients. The receptionist Suzanne could hear the desperation in…read moremy voice without me saying it. She got my little girl Lilli in to see Dr. Bennet on a cancellation. We had never been to this office before, but from the moment we walked in, the ENERGY was amazing. The two ladies at the front desk were holding two little dogs; the love they were showing those little ones was amazing. My Lilli began walking around checking the office out and a little dog came up to her and offered to show her around the place. I was stressed so this made me feel good. Dr. Bennet, Jill, Suzanne, and the other Lady (so sorry forgot her name) were so gentle with us. I know Lilli was not feeling good, she is 16 years old. Dr. Bennet was so thorough in her exam and testing, explaining images, blood work, and everything until I completely understood. My Lilli ended up having cancer that is now invading her other organs. I will go to this office to have them support me in releasing Lilli into heaven tomorrow. After leaving the office with this horrible diagnosis, the receptionist called me to comfort me for 45 minutes. That is service above and beyond!!!!! Thank you.

Are you looking for an animal hospital for your fur baby? I have the place for you -- Dr. Bruce's…read moreAnimal Hospital in Cooper City! Dr. Bruce and his staff truly care about their patients and treat each pet as if they were their own in a loving and compassionate environment. Dr. Bruce is an honest, caring veterinarian who takes the time to explain things and gives you options if your pet needs more than just their annual checkup. The staff is amazing, and if you need boarding for your pet, you couldn't ask for a better place to leave them knowing they'll be cared for and loved. We have trusted them with our pets and have always felt they were in good hands. Also be sure to ask about their lifetime vaccination options for your pet. Highly recommend!

Came here to pick up my pup that I had just rescued from DRSF. I was greeted warmly by the staff &…read morelet right in to the waiting room. Dr. Bruce gave our new dog a once over before leaving making sure everything was in place (he had just been neutered) . Gave me a few tips on how to keep him comfortable & that they teeth cleaning was a success! Wish they were a tiny bit closer to me & I would have made Dr. Bruce & staff his forever veterinarian!

I have trusted Dr Stone with my fur baby care for decades. My beloved Doberman was delivered by…read morehim, her dew claws, ears and tail docked by him, he saved her life many times more than I care to think about, and when it came time for her to cross the rainbow bridge, it was with him. I had moved to St Augustine but would drive 5 hours each was to bring my girl to him. I absolutely adore his staff and always have. When Mrs. Stone was on the front desk she was the rock that the storm broke upon. Dr Stone and Mrs. Stone have been like members of our family as have their staff. You just can't help but love them. It's an older facility, true but that should tell you quite a bit as they've been there a very long time. We have been going to them for 30 years with all our fur babies. They should make a TV show about him the vet who can solve everything. Unless I move across the country I don't care where I live in the state of Florida I will always go to Dr Stone. I trust him and his amazing staff completely.

I came with a friend to take her cat . I have heard many good things about Dr Stone…read more As soon we walked in they were welcoming. Boots was treated with care and love . The prices were very reasonable . The staff was caring, kind , and professional. I am definitely coming back here again.

I saw Dr. Markley for first time for rabies vaccine and wellness ck. She was wonderful and my cat…read morewasn't freaked out. She's mynew preferred vet. At least I got to see the vet instead of having cat taken in back and then brought back. Nice !

DO NOT BRING YOUR FUR BABIES HERE!!!!…read more ***** I REPEAT ***** DO NOT BRING YOUR FUR BABIES TO THIS VET OFFICE!! The staff & OWNER are heartless & have zero compassion for your fur babies. They do things without discussing it with you first. Just take your animal to the back do whatever and then tell you, which is unacceptable! I should know the step-by-step for every moment my baby is in your care. And then on top of it, they talk to you like you're a complete moron, as if I should know vet terms and so on. If I could leave a zero, I would!! Please, for the love of God take my word and do not use this establishment for your fur babies.

I will ALWAYS recommend Dr. Joyce Loeser to anyone and everyone that needs medical help for their…read morepets. She and her staff literally saved my dog's life over 7 years ago. I am forever grateful for their compassion and amazing services provided on site. There is no other place like this!

Dr Losier is very nice. She offers different types of therapies: aquatic, laser, even acupuncture…read more And she's charges reasonably.

This place is truly filled with compassion and empathy. I brought my cat here as an emergency…read morebecause she was suffering from kidney disease and was not feeling well. Unfortunately, after learning that there was very little chance of recovery, I had to make the heartbreaking decision to let her go. I was afraid of being with her during this difficult process, but the kindness and compassion of the staff gave me a sense of peace, calm, and reassurance. I knew my kitty was in the best possible hands, and she passed away peacefully and with dignity. Instead of feeling overwhelmed by sadness, I felt a sense of relief knowing that she was finally free from her suffering. I cannot thank the staff enough for their empathy, kindness, and support during one of the most difficult moments of my life. They made an incredibly painful experience feel peaceful and comforting, and I will always be grateful for the care they gave my beloved kitty.

**** I cannot…read moreexpress enough gratitude for the care, compassion, and kindness our family received from the entire team at Advanced Veterinary Care Center. We first brought our beloved Jack there about a month ago in a very serious condition. He was suffering from acute kidney problems in addition to advanced heart disease. The team treated him with extraordinary competence and care, and he improved enough to come home and spend three more precious weeks with our family. Those weeks meant more to us than words can describe. Unfortunately, we had to return when Jack went into severe congestive heart failure and was struggling to breathe. From the moment we arrived, everyone treated him with urgency, tenderness, and respect. They placed him in oxygen, tried to stabilize him, explained every detail honestly, and gave us the time and support we needed to face the most painful decision of our lives. Jack passed away there in my arms, exactly as I wanted: close to me, surrounded by love. My husband and our children were also able to be present and participate in saying goodbye. The staff created a peaceful, private, and loving environment for us. Even during such a heartbreaking moment, they were gentle, patient, compassionate, and deeply respectful of both Jack and our family. Today, they called to let me know that Jack's ashes had arrived and were ready to be picked up. That call brought all the pain back, but it also reminded me of how thoughtfully they cared for every part of this experience--from trying to save his life to helping us honor him after his passing. Jack was not "just a dog." He was our family, our companion, and one of the greatest loves of our lives. We will forever be grateful that, during his final moments, he was surrounded by people who understood how deeply he was loved. Thank you to every doctor, nurse, technician, and staff member who cared for Jack and supported our family. Your professionalism was exceptional, but it was your humanity, warmth, and compassion that we will never forget. Letizzia Bafile

So fabulous!!!! my almost 4 mo. "Toy mini schnauzer" puppy stopped eating over the past week. The…read morestaff was so accommodating Personal caring. They met me in the parking lot. I handed them my PUPPIES through the window. They got him before I could even park the car. At almost 4 mo. he was only 6 lbs. I couldn't find the food that the BREEDER gave me so I changed the food. I didn't know it was horrible. My pup was anemic. They told me exactly what to feed them and how often so I could feed him adequately. After two weeks, I will go back and make sure he's no longer need it. They are Rx a puppy food that stimulates his appetite. I'm about to go for a recheck. NOW I KNOW JUST BECAUSE THEY'RE PLAYING IN BEING HAPPY AND ACTIVE DOESN'T MEAN THAT THEY'RE HEALTHY.!!!! I'm going back for a recheck at no cost. THANK YOU, PET EXPRESS.

First off. I made appointment and it took 2 1/2 hours for kennel cough diagnosis. Which I knew …read more Since Lilly was at another kennel the weekend before. Felt pressured to do tests not necessarily. Out the door with antibiotics was $738. Ridiculous prices. I felt stripped. Not go there unless triage. I have given them 3 chances. Just saying they are friendly. End of my business.

I can't recommend this clinic enough. From Daisy at the front desk to Dr. Garcia, vet tech…read moreSamantha, and the entire staff, everyone was compassionate, professional, and truly cared about my dog. They were able to see us immediately, and when they realized how urgent the situation was, they made room in their schedule for surgery that afternoon. I never felt like just another client--I truly felt they cared about doing what was best for my dog. I have three dogs and have visited many veterinary clinics over the years, and this was by far one of the best experiences I've ever had. They have my trust and I'll be a client for life. I highly recommend them to anyone looking for exceptional veterinary care.

The most amazing and beautifully polite staff ever! My dog unfortunately and thankfully caught in…read moretime pyometra the staff was all hands on deck and the next day my dog was practically 100%

My family and I have trusted Extra Care Animal Hospital since we moved here from the West Coast in…read more2000. Over the years, we briefly tried other veterinarians due to rising costs, but nothing compares to the care, compassion, and dedication we experienced when we truly needed it most. One of our three beloved kitties, Katy Pury, was recently diagnosed with feline triaditis. We don't have children--our cats are our babies. When our previous vet said he would "look into options" and never followed up, we were devastated and scared. We knew we wanted to do everything possible for our girl and didn't want to live with regrets. That's when Jodi and Dr. B stepped in--and changed everything. From the very first conversation, we felt heard, supported, and hopeful. They offered a truly integrative approach using both Western and Eastern medicine, including acupuncture and herbal therapy. Katy Pury was treated immediately during our first visit, and we are already seeing encouraging signs of improvement with her follow-up care. Instead of being told to prepare for goodbye, we are now filled with hope that our girl will be with us longer because of the thoughtful, proactive treatment she is receiving. If you ever feel that your current vet isn't doing everything possible for your pet, I cannot recommend strongly enough that you seek a second opinion here. Extra Care Animal Hospital goes above and beyond--not just treating pets, but caring for families. Thank you, Jodi and Dr. B, for your compassion, expertise, and for giving us hope when we needed it most. You are truly helping save our baby, Katy Pury.

When our Golden Retriever developed a hard lump on her leg, we took her to see Dr. T. She gently…read moreshared the difficult news that it was osteosarcoma, a form of bone cancer, which was confirmed by X-ray. From the very beginning, the team at Extra Care was incredibly kind, patient, and compassionate as they helped us understand and navigate our options. We ultimately decided to move forward with amputation. It was a frightening and unfamiliar journey, but one we knew we had to take for Chloe. Less than a week after her diagnosis, she underwent surgery and recovered quickly. Throughout that time, the hospital took wonderful care of her and helped us adjust to our new normal. Most importantly, Chloe was happy and no longer in pain, and for that we were truly grateful. She went on to live two more wonderful years. Although the cancer eventually returned, even after amputation and chemotherapy, we would not trade those two years for anything. We would make the same decision again without hesitation, especially now that we know how much love, support, and hope this process can bring. We are so thankful for Dr. T and her staff at Extra Care. They were there for us through every high and low, and they made an incredibly difficult experience feel a little less overwhelming. This is truly a special place that felt like home to us. Chloe was always happy to see Dr. T and her amazing staff, which says so much about the love and care they gave her. They are simply wonderful.