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    Exodus Property Solutions LLC

    5.0 (1 review)
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    1 year ago

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    Sterling & Smith  DBA Qsmithhomes

    Sterling & Smith DBA Qsmithhomes

    (3 reviews)

    Quentin I've decided to keep it professional. I'm going to discuss the things I don't think are…read moreappropriate because you did as a landlord. My first red flag should have been when you show me the room and I said that I liked it and then I could be in within 2 weeks. You told me you couldn't hold the room for me and then I might lose the room if I didn't come up with the money immediately. That forced me to decide immediately if I wanted to live there or not and then had to pay rent didn't do places to make sure I didn't lose my room. I didn't like how you promised not to raise the rent for 2 years only to find out a couple months in that you were forced to remove some discount you were supposedly giving me raising my rent $150 a month. I really didn't like being forced to sleep on a 1980 style waterbed. Part of your stick is that if they furnished home but you feel to mention the people that you forced them to sleep on waterbeds so that you don't have to purchase mattresses every time that tenant moves out. You failed to mention that there is a total of 14 people living in this house 9 or 10 bedrooms all over a thousand a month with three or four of them being rented to couples. I truly didn't like it when you moved in 18 year old and who had a pitbull that was never on a leash nor did it have a collar and it was untrained. As a father with a four year old it's hard to feel safe with a loose Pitbull roaming the house at will. It's also inconvenient to have a landlord who owns 13 properties and works full-time until recently being fired, get refuses to hire a property management company leaving home repairs non existent. It was also annoying that you said that utilities were included but it took an act of God to get you to turn the air conditioner on that you control from your phone. My bedroom is 80° and my daughter was sweating her asleep and when I sent you a picture of a thermometer to let you know that it was 80 in my room you said well once I hear from everyone at the windows are closed I will turn on the AC. I didn't like that you claimed it was a Airbnb ready home that came with a fully stocked kitchen a hot tub a fire pit etc etc. I didn't like that you expected your floors to be swept in mouth on a daily basis as if you lived there and that somehow while we were on a 30 day lease we somehow had to give you 60 days notice to move. Not to mention that of the 10 people that I live there with not one of us got a dime of our security deposit back. Others might like it when you send your son to take pictures of the house at midnight because dishes weren't done or when you found out that some lights were left on you decided to steal the light bulbs as punishment, but I didn't. I noticed that this Yelp review that we're speaking on isn't even involved with you as a landlord, it's described as a junkyard removal service and I'm sure another a couple of your past tenants have reviewed it you'll just delete it. What is the actual name of your company that we as tenants rent from. You seem to constantly change the name of your LLC in an effort to avoid people having opportunity to read your reviews. By the way nothing I have said is slanderous and I was late on rent once by two days and I paid your late fee gladly. I actually paid the rent late on purpose because it annoys you so much I think I had four phone calls from your son the first day it was late. People noticed that you're constantly have ads trying to attract renters. It's fairly obvious that you burn through renters rather quickly and then constantly in need of new people to fill there vacancies. I will admit you're very creative in the way that you do things on a month to month lease so that you can have access to the house without any prior notice anytime day or night as long as it's a common area. You're also smart to big people to give you a review the day they move in before they figure out how you treat your renters. In the five or six months that I lived there I believe that I lived with 18 different roommates and seven different dogs. Your all-time best move was when the entire house complained about a couple smoking fentanyl in the house repeatedly and instead of kicking him out you simply move them to a different property and didn't inform any of those renters about the situation.

    If you're looking for a landlord who truly sets the standard, this is it. From day one, he's been…read moreprofessional, responsive, and incredibly knowledgeable about every aspect of the property. What really stands out is how proactive he is, issues are often handled before they even become problems, and when something does come up, it's taken care of quickly and the right way. He communicates clearly, respects your space, and makes you feel like more than just a tenant. It's obvious he takes pride in what he does and genuinely cares about providing a great living experience. Renting here has been stress-free, and that's something you don't come across often. I'd recommend him without hesitation.

    Tricon Residential - View from laundry room hallway but dark

    Tricon Residential

    (89 reviews)

    I have rented my home in Phoenix, AZ through Tricon for over 7 years, they are the first and only…read morecompany I have every rented from. Tricon has been amazing, they swiftly answer questions and address concerns. One of the things I absolutely love about them is how quickly my maintenance requests get addressed. Conner was at my home today to service my dishwasher, after reviewing the age of the appliance he determined that it should be replaced. While waiting for an approval Conner asked if there were any other concerns that he could address (he did not have to do that, but I appreciated it!). He looked at other appliances and determined if any of them also needed replacing, he spoke to me about flooring updates...he absolutely went above and beyond! Conner is an absolute asset to Tricon, had I been on the fence about renewing my lease his service alone would have convinced me to remain a tenet! His patience and customer service made this an absolute effortless customer experience for me!! THANK YOU, Conner! I'm very glad that he was the tech sent out today!

    HORRIBLE rental company…read more They refuse to comply with their own rules and regulations. I signed my lease at first in March of 2025. I was in a dv situation resulting in the removal and order of protection against the second tenant on our lease. TRICON refused to remove said tenant even when the court order stated he was no longer allowed at address... TRICON refused to submit proper documents to said tenant and stated it was my responsibility to contact an individual that I was court ordered to stay away from and have zero contact with... Jump to a year later they want to send me a lease renewal, I attempted to sign and add a new tenant. They neglect to respond back to me. They neglect to submit proper paperwork for my renewal and now they want to illegally make my rent payment 300 more than the month to month price they themselves quoted me do not rent from these scam artists they don't even do their jobs and just want your money. Not to mention I pay for a smart home and NOTHING about this home is smart. The amenities I pay extra for are non functioning. Save your money and save your family the hassle my three girls and I deserve way better than what this company has put us through.

    Exodus Property Solutions LLC - realestatesvcs - Updated May 2026

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