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    Shark Wheel

    Shark Wheel

    3.3
    (9 reviews)
    3.1 mi
    $$

    I bought my first shark wheel electric board on kickstarter. The second I bought from their…read morewebsite. My original board was still kicking until recently. The newer board battery deteriorated quickly (lasts about 15-20 minutes) making me suspect they chose a more economical route for manufacturing. I now have 2 board that don't work. I ordered 2 replacement controllers that don't sync. I have been in correspondence with the one person that works there for over a month now. She sends me videos and asks me to ship the boards from Hawaii to New Jersey, on my dime, so they can look at it. Zero tech support. I have asked them to call me and sent videos. Long story short. The boards were amazing to start but don't last very long. I bought the first one in 2020 and the second one 18 months later. The newer one didn't even last 2 years. The remote just stopped working. After trying to sync new remotes they glitch out and unsync while you ride it. They are dangerous. I have exhausted all my resources and all I can say is that I'm bummed. I spent about $1500 (2 boards) on what I thought was a very good product. The wheels are great... the rest is junk. And I just spent $80 bucks on remotes that don't work and no customer support. Sorry Rikka, you guys need to do a lot better for your customers.

    Never buy from Shark Wheel. They don't care about their customers. Bought a e-board, and it stopped…read moreworking a yr later. Sent it in for repair. Rikka kept feeding me lies that it will be fixed in a month. CEO Zach is scared to reply to his customers. Nine months later, they tell me it's done, and I paid for the repairs. Three months later (now a full yr), I ask status. Rikka tells me they forgot to ship it. Finally got it. It works, but different control functions from original. No explanation. Crap for service. Never buy from Shark Wheel.

    Photos
    Shark Wheel Mako Formula 70mm, 80a
    Shark Wheel Mako Formula 70mm, 80a
    Shark Wheel Sidewinders 70mm, 78a, transparent green
    Shark Wheel Sidewinders 70mm, 78a, transparent green
    Shark Wheel SIdewinders 70mm, 78a, transparent purple

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    Shark Wheel SIdewinders 70mm, 78a, transparent purple
    Bikecraze | Bike Shop

    Bikecraze | Bike Shop

    4.1
    (276 reviews)
    17.0 mi
    $$
    Locally owned & operated
    Discounts available

    Bought a Velotric online, with seat, post and mirror extras, to be built for pickup in shop. The…read moreconfirmation said they'd email me with instructions. No email after a week, so I emailed to ask the status and was told the main extra (shock absorber post) was being shipped there and would arrive within a week, and asked me to pick it up and bring it back in when the part arrived. I wrote back that I don't drive unless I have to (medical), have never ridden an e-bike so would be transporting it home to learn to ride it, and so asked him to store it until the part was in and it was a full build. Scott accommodated, and I got a fully built PERFECT bike for me yesterday. Scott helped me load it into my SUV (a tight fit, so grateful for his help) and I shook his hand. Got it home, unloaded it, and am more than excited to learn a new healthy habit. Thank you, Scott!

    We purchased a "brand-new E- bike" from this shop, but upon closer inspection, several parts…read moreappeared to be used -- including the Display. When buying something advertised as new, you expect exactly that. We're disappointed and feel misled. Would strongly recommend inspecting any bike thoroughly before leaving the store. We won't be returning. Not to mention the amount was $3,000 yet zero customer service.

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    Bike Racks
    Bike Racks
    Bikecraze | Bike Shop
    Got my old board set up! It's smooth, thanks Chad ! Thanks Scott ! Great hookup on some new wheels! Love my new 27.5 ! So nice !

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    Got my old board set up! It's smooth, thanks Chad ! Thanks Scott ! Great hookup on some new wheels! Love my new 27.5 ! So nice !

    Exkate - skateshops - Updated July 2026

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