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    Shark Wheel - 2 boards... no way to ride.

    Shark Wheel

    3.3(9 reviews)
    3.1 mi
    $$

    I bought my first shark wheel electric board on kickstarter. The second I bought from their…read morewebsite. My original board was still kicking until recently. The newer board battery deteriorated quickly (lasts about 15-20 minutes) making me suspect they chose a more economical route for manufacturing. I now have 2 board that don't work. I ordered 2 replacement controllers that don't sync. I have been in correspondence with the one person that works there for over a month now. She sends me videos and asks me to ship the boards from Hawaii to New Jersey, on my dime, so they can look at it. Zero tech support. I have asked them to call me and sent videos. Long story short. The boards were amazing to start but don't last very long. I bought the first one in 2020 and the second one 18 months later. The newer one didn't even last 2 years. The remote just stopped working. After trying to sync new remotes they glitch out and unsync while you ride it. They are dangerous. I have exhausted all my resources and all I can say is that I'm bummed. I spent about $1500 (2 boards) on what I thought was a very good product. The wheels are great... the rest is junk. And I just spent $80 bucks on remotes that don't work and no customer support. Sorry Rikka, you guys need to do a lot better for your customers.

    Never buy from Shark Wheel. They don't care about their customers. Bought a e-board, and it stopped…read moreworking a yr later. Sent it in for repair. Rikka kept feeding me lies that it will be fixed in a month. CEO Zach is scared to reply to his customers. Nine months later, they tell me it's done, and I paid for the repairs. Three months later (now a full yr), I ask status. Rikka tells me they forgot to ship it. Finally got it. It works, but different control functions from original. No explanation. Crap for service. Never buy from Shark Wheel.

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    Shark Wheel - Shark Wheel Mako Formula 70mm, 80a

    Shark Wheel Mako Formula 70mm, 80a

    Shark Wheel - Shark Wheel Sidewinders 70mm, 78a, transparent green

    Shark Wheel Sidewinders 70mm, 78a, transparent green

    Shark Wheel - Shark Wheel SIdewinders 70mm, 78a, transparent purple

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    Shark Wheel SIdewinders 70mm, 78a, transparent purple

    Bikecraze | Bike Shop - Bike Craze and Board Shop - Beach Cruisers

    Bikecraze | Bike Shop

    4.1(274 reviews)
    17.0 mi
    $$
    Locally owned & operated
    Discounts available

    Scott and Sherrie provided exceptional customer service during my transaction. As soon as I walked…read morein, I was greeted by Scott. He showed me a few bikes before I made my selection for my son's bike. Their expertise and exceptional customer service were the deciding factors for me. To top it off, they had the item in stock and offered the most competitive prices in the area. Scott even went the extra mile by helping me load the bike into my truck. I highly recommend Scott and Sherrie to anyone looking for a reliable and friendly bike shop. I'll definitely be back to Bikecraze for my bike needs

    Bought a Velotric online, with seat, post and mirror extras, to be built for pickup in shop. The…read moreconfirmation said they'd email me with instructions. No email after a week, so I emailed to ask the status and was told the main extra (shock absorber post) was being shipped there and would arrive within a week, and asked me to pick it up and bring it back in when the part arrived. I wrote back that I don't drive unless I have to (medical), have never ridden an e-bike so would be transporting it home to learn to ride it, and so asked him to store it until the part was in and it was a full build. Scott accommodated, and I got a fully built PERFECT bike for me yesterday. Scott helped me load it into my SUV (a tight fit, so grateful for his help) and I shook his hand. Got it home, unloaded it, and am more than excited to learn a new healthy habit. Thank you, Scott!

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    Bikecraze | Bike Shop - Bike Racks

    Bike Racks

    Bikecraze | Bike Shop
    Bikecraze | Bike Shop - Got my old board set up! It's smooth, thanks Chad ! Thanks Scott ! Great hookup on some new wheels! Love my new 27.5 ! So nice !

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    Got my old board set up! It's smooth, thanks Chad ! Thanks Scott ! Great hookup on some new wheels! Love my new 27.5 ! So nice !

    Exkate - skateshops - Updated May 2026

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