The Bad outweighed the good....
We rented 8811 Macapa Drive from June 8-13,
2023. Pros: Large 9 bedroom home. Good number of beds. Large Dining tables. Nicely decorated. Beautiful view from the patio. Nice pool and spa. Close to the clubhouse and entrance.
Cons: Dirty carpet upstairs, missing blinds (therefore no privacy at night), broken cheap patio furniture that was not sufficient for the number of people in a 9 bedroom home, mixed matched & worn/torn unconnected sectional couch set that separates every time you sit on it, flimsy dining room chairs that almost flipped back when you sit on them, broken floor tile filled in with putty of another color, a refrigerator close to the living room area because the one in the kitchen is broken, sparse utensils and pots- had to buy a can opener, fire alarm sitting on the bar downstairs, a broken broom (asked for replacement- never received one), slow draining sink upstairs (asked for Draino but never got it), sliding glass door that you have to force open/close and only opens halfway and top it off with a broken a/c! It was 83 degrees downstairs (the whole 5 days) and 93 degrees upstairs (the last 2 days). Maintenance sent 2 a/c techs but none could fix it. It was a broken motherboard. Then when I asked for compensation, I was sent pictures of dirty towels and sheets claiming $815 "damages" in essence telling me that we are even. Dirty sheets and towels, that can/are supposed to be washed, after a very large family stayed there for almost a week - half of the time in the heat- sweating!!! This is how they treated this group of customers read more